Farnellhatco Reviews 

The cap not only fits but stays on unlike so many that blow off in a breeze!

The hat fits very well. The style is more becoming a man that is 72
I recommend

Looks great.
Fits perfectly.
Now my wife wants one!

Excellent quality and the cap fits Excellent.
Good value.

Love it! It fits great and is very comfortable.

Bought a field cap. It's a good fit, comfortable, and it looks and feels good to wear. Ideal cap for me.
Also, reasonably priced and decent delivery time.

The products are great. Fit really well and made with high quality material.

Refused replacement for manufacturing defect.
My wife ordered a cap from Farnell Hat Co. as a birthday gift for me. She ordered it well before my birthday and wrapped it without removing it from the manufacturer's plastic bag.
When I opened the gift, the cap had what I believe was a manufacturing defect in the stitching at the front. It has never been worn.
I contacted Farnell Hat Co. immediately after discovering the defect and, at their request, sent photographs. What followed was a lengthy exchange of emails in which they repeatedly relied on their 30-day returns policy to refuse a replacement or refund.
I explained several times that my complaint related to what I believed was a manufacturing defect and referred them to my statutory rights under the Consumer Rights Act 2015. Despite numerous emails, they never addressed that point or disputed the defect shown in the photographs. They simply continued to refer to their 30-day returns policy.
In the end, I decided not to pursue the matter further through the courts because my time was worth more than continuing a dispute over a £34.95 cap.
Based on my experience, I found their customer service extremely disappointing. I will not buy from Farnell Hat Co. again and cannot recommend them.

Good quality product
Nice fit. Good communications.

Hat fits perfectly and is the first one to ever suit me!
Delighted !

Caveat emptor. Looks like a traditional English hat maker but it's not. The cap was ok, nothing special and a reasonable fit but lacking in quality and much better quality products are available in store or online through recognised brands. Slow delivery, presumably because coming half way round the world. Good marketing but the product & heritage may not be what you might expect. Wearable and ok.

Would give zero stars if possible, my experience is exactly the same as others on this website, an offer of 10%, rising to 50% The cap, bought for husband's birthday, was late in arriving, very poor quality in shape/manufacture/fabric - supposedly denim, but a cheap shoddy fabric sprayed to look like denim. Despite their claim that they will refund within 30 days (as per the Act) they have refused, and this has been going on since May this year. Latest (unlooked for) email tells me I have a store credit! Unfortunately I didn't use PayPal, the first time I have regretted using it!

Bought a Classic Driver cap for £29.95 which arrived today.
3 Issues:
1) It took 2 weeks to arrive
2) The quality is shockingly bad, with loose threads and it looks cheap
3) Returning it is a hassle (presumably on purpose) and involves sending photos and paying for tracked delivery
I wont be using this company again

The company presents itself as domestic when in fact it is a Chinese entity. The hats are rubbish and very cheaply made. Save your hard earned dollars.

4 weeks to arrive. Poor quality made in China. Completely disappointed. Steer Clear!

NO STARS

I received very poor quality product. i got 3 different caps and they didn't fit well, one was predominantly polyester, and a Chinese import. nothing like advertised . i did get a response back apologising for inconvenince , assuring me that the items were uk made etc, and offered an instant partial refund so at least customer response was prompt. unfortunately i don t belive they are uk made.

you can make up your own mind but i regret my decision to buy from here. i have asked for a full refund so i'll update my review when i get it.

UPDATE: absolutely rubbish. similar experience to others on this forum. they wrote nicely worded ad superficaially supportive letters but kept asking for more and different information and went through the escalation from 10-50% rebate or return to a chinese distribiution centre. Thankfully i had paid throuh paypal so my purchase was protected and i have a paypal refund.

Poor quality poor fit. Complete rip off.
Made in China stitching uneven and coming apart after 1 week.
I bought replacement cap off a market stall on holiday for a fraction of the price.
Facebook need to monitor advertisers using their platform, claiming misleading discounts.

My wife bought me one hat for my birthday, unknown to her I bought one for myself from Temu the exact same one, a perfect match for £3.65.
This company is just a rip off don't buy.

The cap did not arrive. Previous reviews confirm my suspicions. Clever sales, but no delivery. Feel powerless

I'm always suspicious of websites I haven't heard of, but even more so when facebook suddenly advertises me multiple brands which all use the same model.

Google lens quickly confirmed everything. I was looking at some hats, supposedly worth almost £70, but kindly discounted to just over £30.

Shein was selling the exact same hats for less than £3 each. I'm so angry at myself, I can't believe that I even had over £70 worth of hats in my basket before looking it up? I guess I'm the real idiot, but at least I hadn't clicked purchase yet.