Fast Labels Reviews 

2.857
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great responsive company. While the system can be a little abrupt when proofing, the customer service more than makes up for it. Super responsive and very accomodating. 4 stars as I had to go to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another excellent experience with Fast Labels! I needed info on the sustainability footprint of the items we order, used the online chat function and spoke with Maddie. The information received was co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using Fast Labels for all our stickers and labels for years. Fantastic service and quality product, always helpful staff at the end of the phone if there are every any issues or further q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding service from Fabian at Fast Labels. Was concerned about the contrast between Text colour and background for a Matt black gold metallic label with complex cutting. had a detailed... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Labelprinter
  2. ook in
  3. Prints en uithangbordenwinkel
  4. Stickerfabrikant

Geschreven door het bedrijf

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(2.857)

216 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I actually cancelled my order last…

I actually cancelled my order last minute. As we needed further help on a separate design for tamper sticker. After cancelling order we were given a sample of one of our labels, around 100 labels given free. I am very impressed. Will order just before start of the honey harvesting time

4 maart 2026
Beoordeeld met 2 van de 5 sterren

Every order over the last 18 months has had an issue

We are a Doncaster based manufacturer and originally chose Fast Labels because we wanted to support another local business. For a long time things were generally fine, aside from the odd request not being followed.

However, over the past eighteen months the service has declined. A large order of front and back labels arrived in clearly different quantities. The rolls were very different in size. We sent images to customer services and were told they would only investigate if we unrolled and manually counted thousands of labels, which would have made them unusable on our machine.

After numerous phone calls to my mobile, I was persuaded to give them another chance. I spent around 30 minutes uploading multiple artworks for a new order, only to be told the files had not uploaded and I would need to send them again. I needed the labels quickly so placed the order elsewhere instead. Cancelling the order with Fast Labels, despite them having no artwork, was difficult. I was repeatedly told it had to be approved by a manager, but there were apparently no managers available.

Following this, I received a call from the Managing Director and was assured our account would be closely monitored. I was again persuaded to give them another chance. Despite that, further orders were not processed until chased, approval emails were not received, and one order was reportedly stuck in the system.

Our most recent order sums it up. I ordered two designs, 146 labels each, and specified machine application rolls. This was a small quantity as we will shortly be changing the design and just needed something to tide us over. I expected one roll per design that could go straight onto our machine. Instead I received 10 small rolls of around 30 labels each. These cannot realistically be used for machine application as the rolls would need changing constantly, which defeats the point of paying for that option in the first place.

When I raised this with customer services, I was told it was due to how the labels run across their print bed. They have since acknowledged this should have been discussed with us before printing, but no resolution has been offered.

I have given them far more chances than I should have in the hope of supporting a local company, but over the last eighteen months every single order has had an issue, and that is not an exaggeration. I genuinely tried to keep the work local, even paying higher prices to do so, but the repeated problems mean I have now moved our business elsewhere permanently.

19 februari 2026
Review zonder uitnodiging
Logo Fast Labels

Antwoord van Fast Labels

Hi Lynsey,

Thank you for taking the time to leave such detailed feedback.

We are genuinely sorry to hear how disappointed you have been with your experiences with us. As a fellow local business, we truly appreciate that you originally chose us because you wanted to support another Doncaster-based company, and we are sorry that we did not deliver the level of service and consistency you should have been able to expect.

We did try to resolve the issues raised at the time back in February, but having reviewed your feedback again, we have reached out to you directly because we would really like the opportunity to do more and try to put things right properly.

We acknowledge the concerns you have raised, including previous order issues, communication around artwork and approvals, delays, and the way your most recent machine-application order was supplied. We also recognise that your recent order should have been discussed with you before production once it was clear the labels would be supplied across multiple smaller rolls rather than in the format you expected.

Your feedback is being reviewed internally so we can improve how we manage order checks, proof reminders, production queries, and communication where order specifications may not match a customer’s expectations.

We completely respect your decision, but we are very sorry to have lost your confidence. Your business has been important to us, and we would genuinely appreciate the opportunity to speak with you directly and see if there is anything further we can do to rebuild your trust.

Kind regards,
Keeley
Sales & Support Development Lead

The Fast Labels Team

Beoordeeld met 5 van de 5 sterren

Customer Service and Print Quality

Keeley at Fast Labels offered some great customer service. Their print quality matches the top industry standard and we've verified that by comparing to other printing companies. We will be sure to return should circumstances require.

23 februari 2026
Logo Fast Labels

Antwoord van Fast Labels

Hi Adam,

Thank you for your feedback. We are sorry that, after using us for around 15 months, your experience became frustrating enough for you to change supplier.

We appreciate this review was left some months ago, but we have revisited it because we do not want to leave things unresolved. We did try to address the matter at the time, but we have contacted you again directly to see if there is anything further we can do to put things right.

The issues you raised around invoicing, delivery notes, label quantities, and inconsistent roll specifications are all concerns we take seriously. We understand these problems would have caused disruption for your business, especially when labels are needed for manufacturing use.

Your comments have been reviewed internally, and we are using them to improve how we check orders, communicate specifications, and manage documentation before dispatch.

We are sorry to have lost your confidence and your business. We would genuinely value the opportunity to speak with you again and see whether we can rebuild that trust.

Kind regards,
Keeley
Sales & Support Development Lead

The Fast Labels Team

Beoordeeld met 5 van de 5 sterren

Just a short note to say thank you for…

Just a short note to say thank you for the brilliant service and the quality product you have given me. I received them this morning.
Bethany was brilliant with her timely communication!

You're superstars!!

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It would have been 5* if not for initial concerns

It would have been 5* if it hadn't been for the significant difficulties I experienced with my initial order, which had made me wary of dealing with the Company. However, some time later I was contacted by customer service, with the intention to ensure my concerns were addressed to my full satisfaction - which they subsequently were. Based on the outcome, I can definitely recommend this company.

13 februari 2026
Beoordeeld met 1 van de 5 sterren

I have not received my labels yet - since 29/01/26

Its been almost a month that i ordered my labels and they still have not been delivered!!!

I thought you called this service "fast labels"!!! This is more of "slow" labels and I am disappointed to say the least .

12 februari 2026
Logo Fast Labels

Antwoord van Fast Labels

Good Morning,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear you haven't received your order yet.

After reviewing your order, I can see that our design team made the requested amendments to your artwork and sent you proofs for your review. We’ve been awaiting your feedback so we can proceed with completing your order.

I have reached out to you as we would like to provide a suitable solution for you as soon as possible.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Beoordeeld met 5 van de 5 sterren

I spoke to many companies before…

We spoke to many companies before choosing this one. As a Uk based printing company we put all our trust into Fast Labels. They talked us through how to do a mock up draft of a label and even sent us a sample pack to show us different styles and designs. We choose a label that really stood out that we are very happy with. The labels arrived and the quality and colour of printing is to a high standard costing a fraction of the cost of bespoke custom boxes. We totally recommend Fast Labels for all your printing needs what ever you need they will do and in a professional manner. Thank you to all the team at fast Labels.

18 februari 2026
Review zonder uitnodiging

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