am extremely frustrated with this service. I was charged $9.00 just to send a single digital fax. To make matters worse, it didn't even print or deliver a single physical piece of paper.Charging nearl... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've looked at a couple of free fax services, but I went with Faxaroo because it's more secure. Faxaroo has ISO27001 certification and auto deletion of my documents after they're faxed. My fax got whe... Toon meer
Bedrijf heeft geantwoord
Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I w... Toon meer
Bedrijf heeft geantwoord
**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.
Contactgegevens
Australië
- hello@faxaroo.com
- faxaroo.com
3,8
Goed
117 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
0/4 pages was sent. Failed.
0/4 pages was sent, got refund but cost me transaction fee. The business should absorb those costs if they fail to deliver the service,not the customer
15 november 2024
Review zonder uitnodiging
Antwoord van Faxaroo
Hi Tuan,
We're so sorry to hear that your fax attempts were unsuccessful. Please can you contact us at support@faxaroo.com so we can investigate why your fax failed. We appreciate you choosing Faxaroo and look forward to assisting you.
Team Faxaroo
Not give REASONS why fax were unsuccessful.
Needed to fax document to American Express. I was given 2 numbers to fax but failed to send fax. Confirmed with Amex that fax numbers were correct. Tried 3 times but were unsuccessful. Quick to take payment each time but never gave reason why fax failed / was unsuccessful
27 september 2024
Review zonder uitnodiging
Antwoord van Faxaroo
Hi Lai,
We're so sorry to hear that your fax attempts were unsuccessful.
Whilst you would have received a refund for these faxes, we are eager to review this further. Please contact us at support@faxaroo.com so we can investigate these fax numbers.
We appreciate you choosing Faxaroo and look forward to assisting.
Team Faxaroo
Very surprised and happy with Faxaroo
I wanted to sell some shares purchased in an American company years ago. They would only accept the form via fax or Mail. I rang Australia Post who advised they no longer offer Faxes and while googling I found Faxaroo.
It seemed too easy and too cheap. However I thought I would give it a try. Two days later I checked my share account and they had received my document and sold the shares!
So I am a very satisfied customer and hope this review will give someone else the peace of mind to trust this fantastic service. If I need to send a fax in future I will not hesitate to use Faxaroo.
17 mei 2024
Review zonder uitnodiging
Antwoord van Faxaroo
Hi Jennifer, thanks for sharing your experience! We love making online faxing as simple as possible and affordable for everyone. We're so glad we could help you. Team Faxaroo
I’m not gonna lie I was a little…
I’m not gonna lie I was a little skeptical at first because every online fax website I came across you had to buy a monthly subscription and I just needed to fax this one time. I came across Faxaroo and did a little research to ensure legitimacy. Happy to say that there great my fax got sent very quickly without having to sign up for anything. 10/10
27 december 2023
Review zonder uitnodiging
Antwoord van Faxaroo
Thank you Ashlee for sharing your feedback! We like to keep things easy peasy. No accounts, no subscriptions – just a speedy and hassle-free way to send your faxes.
Team Faxaroo
This was my first time sending a fax…
This was my first time sending a fax from my own computer. Faxaroo was very easy to use. In addition to getting an email with the invoice, I also received a confirmation that my fax had been successfully sent, which gave me peace of mind.
27 augustus 2023
Review zonder uitnodiging
Antwoord van Faxaroo
Thanks for your awesome review Mike! It's great to hear how easy it was for you to send your fax from your computer using Faxaroo.
Team Faxaroo
Fast and friendly service
Fast and friendly service. Quick and helpful response to my chat request.
Very satisfied with the service. Thank you
8 augustus 2023
Review zonder uitnodiging
Antwoord van Faxaroo
Thanks for your 5-star review Paul! We are glad we were able to help you bounce off your fax.
Team Faxaroo
Easy to use and quick 👍
18 mei 2022
Antwoord van Faxaroo
We appreciate your feedback! 👍
The team @ Faxaroo
Great value for money
Easy to use. Reasonable rates with no minimum or contract. Great value for money.
18 mei 2022
Antwoord van Faxaroo
Thanks for your great feedback!
We think our pay-as-you-go pricing is pretty epic, so you never have to sign up for an account to send a fax with us :)
The team @ Faxaroo
It worked just fine.
11 mei 2022
Antwoord van Faxaroo
We're glad Faxaroo worked for you, David!
Thanks for your feedback.
The team @ Faxaroo
Antwoord van Faxaroo
Thanks for your review, Sandy! :)
We appreciate the awesome feedback.
The team @ Faxaroo
Does what it says on the packet
Does what it says on the packet! Perfect for when you occassionally need to send faxes.
25 april 2022
Antwoord van Faxaroo
Awesome review, Thomas!
What's on the packet is what you should be receiving, so we're stoked you're as happy with Faxaroo as we are :)
The team @ Faxaroo
Antwoord van Faxaroo
We're so glad you loved using Faxaroo!
We've made our platform as easy to use as a,b,c - so you can send a fax hassle-free whenever you need.
The team @ Faxaroo
What I faxed was not received clearly
14 april 2022
Antwoord van Faxaroo
We're sorry to hear that the fax you sent was not received clearly.
Please contact us at support@faxaroo.com so we can investigate the issue further.
We appreciate you choosing Faxaroo and we'd like to ensure we can provide the best solution possible.
The team @ Faxaroo
Antwoord van Faxaroo
Thanks for your review!
We think you're pretty excelente yourself ;)
The team @ Faxaroo
Useful but problematic
They are on point like a bbq joint. The CSR Rep. I had did a great job of answering my questions and/or collaborating with his teammates to get me the answers I needed. Even when they didn’t provide a service, they were very professional about things. The only downside for me personally is.... You can’t pick if the fax number shown on the documents is gonna be from your country or not. (Fax # shown is Australian). Not a big deal at all unless you have a case like mine where you need it to show from your home country. Also, you get 10mb of upload space for faxing but if you use 9mb it won’t fax. You have to use 6mb or less so, while this is great for them, it’s terrible for the customer trying to save money or who really wants to fax all their documents at one time. The storage should be much bigger to accommodate up to 10/20 pages IMHO—
24 maart 2022
Antwoord van Faxaroo
Thanks for your smokin' review, Evan!
We're sure the steaks were high, but we're glad you chose us. ;)
As we are an Australian-based company, we currently only support sending from Australian fax numbers. However, we are launching in the U.S. in the coming weeks which will support sending faxes from within the U.S. via U.S. shared numbers and/or custom ordered virtual fax numbers.
We appreciate your feedback regarding the upload limit and have passed this onto our dev team.
The team @ Faxaroo
So easy to use Faxaroo
So easy to use Faxaroo
Suddenly had to send a fax away from office. I could not believe how easy and quick it was. Faxaroo saved the day.
21 maart 2022
Antwoord van Faxaroo
We're so glad to have saved your day!
Whether you're at home, at the beach or on the road, Faxaroo is here for all your faxing needs.
The team @ Faxaroo
Excellent service.
15 maart 2022
Antwoord van Faxaroo
Aw, thanks!
We think you're pretty excellent for using our service :)
The team @ Faxaroo
Easy to use and saved me a lot of time…
Easy to use and saved me a lot of time finding a fax machine
12 maart 2022
Antwoord van Faxaroo
Thanks for your review, Larissa!
We think it's crazy to have to find a fax machine in 2022. That's why we'll always be here for you, easy faxing 24/7. :)
The team @ Faxaroo
quick and easy
21 februari 2022
Antwoord van Faxaroo
You're right, it's as simple as that!
Thanks for your feedback :)
The team @ Faxaroo
Brilliant solution and simple to use
Brilliant solution and simple to use. Yep, use these guys.
19 februari 2022
Antwoord van Faxaroo
We think you're pretty brilliant, too!
Thanks for your awesome review.
The team @ Faxaroo
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