Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free
Bedrijf heeft geantwoord
Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Toon meer
Bedrijf heeft geantwoord
FENIX FROM (near) PHOENIX Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Contactgegevens
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, Verenigd Koninkrijk
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4,9
Uitstekend
619 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All is fine.
8 april 2026
Antwoord van Fenixlight UK
Thank you Patrick, I hope you get many hours of light from your CL26R Pro :)
Good service and excellent products.
7 april 2026
Antwoord van Fenixlight UK
Thank you Russell, good to hear :)
Antwoord van Fenixlight UK
Thanks Gary, you sound like a returning customer which is always good to hear. Hope you are enjoying the E06R PRO plus in my favourite colour. :)
Good customer service
Even though I'd order the wrong battery, they made it easy for me to return & get the correct one
30 maart 2026
Antwoord van Fenixlight UK
Thank you Richard, Its not just about the Fenix product the customer service is just as important so glad it was seamless for you. :)
Fenix CL27R Lantern.
I am very happy with my purchase of this Lantern. The materials used in the construction are top quality as is the build and finish of this product. It is easy to use and quick to charge. It has a good runtime and the features and different modes make it a handy piece of kit. It is bright enough to allow you to cook in a tent and the adujustable warm light helps with sleeping. The magnet in the handle is strong enough to attach to most metal surfaces, allowing use of the Lantern. The plastic dust cover is a little awkward to fit back in place after charging but other than that it is a brilliant Lantern.
30 maart 2026
Antwoord van Fenixlight UK
Thank you for your review James, the CL27R is a very popular lantern, so I hope you get many camping trips to enjoy it :)
Great product...fantastic service with…
Great product...fantastic service with fast delivery...updated through out hole process
26 maart 2026
Antwoord van Fenixlight UK
Thank you Paul, Always good to hear that we provide good service from start to finish, enjoy your shadowmaser :)
Antwoord van Fenixlight UK
Thank you Mark :)
Great head torches got this one for…
Great head torches got this one for longer multi day events saves charging and changing batteries
5 maart 2026
Antwoord van Fenixlight UK
Thank you Chris, the HP25R V2.0 is a very popular torch, good battery life is so important.
Antwoord van Fenixlight UK
Thank you Linda, you have chosen a very popular headtorch for the season, i'm sure you will enjoy many trails safely using your HM65R-T V2.0.
The Product is excellent and service…
The Product is excellent and service was frictionless.
26 februari 2026
Antwoord van Fenixlight UK
Thank you William, I personally own an E06R, its a fantastic little key chain torch, plus my cats love the laser! enjoy.
sturdy,long lasting very bright…
sturdy,long lasting very bright light,fits well to your head.
8 maart 2026
Antwoord van Fenixlight UK
Thank you Jexter, the HP35R is very popular in the fishing community and rescue crews alike. Hope you liked you free beanie with the order :)
Easy and quick
It was easy to select and order the headlight we wanted. The delivery was almost immediate with 24-hour tracking!
23 februari 2026
Antwoord van Fenixlight UK
Thank you for your kind review Dieter :)
Good communication
Good communication, easy to use web site and swift delivery, Fenix keep up the great work with your amazing products , thank you.
24 februari 2026
Antwoord van Fenixlight UK
Thank you Paul, keep an eye out for new products arriving this year. :)
Very prompt delivery
23 februari 2026
Antwoord van Fenixlight UK
Thank you for your review JS, we want you to be up and running as soon as possible :)
I bought a light 5 months develop a…
I bought a light 5 months develop a lens fault send them back . Received an email had dirt or grease on it for a period of time whilst running at a high output which has caused the damage 😂😂😂 nothing covered under warranty scammers stay way from them
25 september 2025
Review zonder uitnodiging
Antwoord van Fenixlight UK
Hi Malik, as we explained to you, the damage to your head torch including broken brackets, damaged lens, and charge port cover swollen through oil contamination were outside the terms of the warranty for a defective product.
We reached out to the manufacturer who indicated that due to the damage caused not being related to manufacturing defects, a replacement was not covered under warranty.
We offered you a 25% discount on another product as a gesture of good will and returned your item as requested.
I had a great experience with Fenix…
I had a great experience with Fenix UK’s customer service. They responded quickly to my query and were very helpful and professional throughout. The team made everything straightforward and kept me informed, which I really appreciated. It’s refreshing to deal with a company that genuinely supports its customers. Highly recommended!
17 februari 2026
Review zonder uitnodiging
Antwoord van Fenixlight UK
Your very kind Lee, this is the type of review I love to read. Its not just about our products being so amazing, our after service is top notch too :)
Antwoord van Fenixlight UK
Thanks Mario :) We aim to please !
To be honest I’ve had one before of you…
To be honest I’ve had one before of you I just find them really good lights . Never a problem so that’s why I’ve given it too marks
5 februari 2026
Antwoord van Fenixlight UK
Thank you Carl, always good to know customers are returning due to the products being very good. Enjoy your HP25R :)
Fast and efficient
Fast arrival of headlamp and accessories, very well packaged, arrived in perfect condition, would recommend.
2 februari 2026
Antwoord van Fenixlight UK
Thank you Graham, Enjoy your HL45R very good headtorch :)
superb service and product
10 februari 2026
Review zonder uitnodiging
Antwoord van Fenixlight UK
Thanks Steve :) enjoy !
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