Fetch Pet Health Reviews 63

When my dachshund Dax was diagnosed with IVDD, I was heartbroken and completely overwhelmed. It was such a scary time, and the last thing I wanted to worry about was how I was going to afford his care. Fetch honestly took such a weight off my shoulders.

Their app is super easy to use, I was able to submit claims and track everything without any stress, which made such a difference when my mind was already on Dax. The staff were always friendly and kind whenever I had questions, and I felt like they genuinely cared about what we were going through.

On top of that, their prices are really competitive, but they offer so much more than just insurance. They gave me peace of mind when I needed it most, and that’s priceless.

I’m so grateful to Fetch for helping us through one of the toughest times in Dax’s life (and mine). I honestly don’t know what I would’ve done without them.

Our poor little 18-month-old bulldog hasn’t had the best start to life, needing five surgeries in just one year. We are so grateful we signed up with Fetch Insurance. They have been nothing but supportive and helpful throughout the whole process. Every single claim has been honoured quickly and without fuss. They even set up direct communication with our vet, saving us from extra stress and paperwork. Thanks to this outstanding support, we’ll be bulldog-lifelong customers with Fetch Pet Insurance.

If Archie could type, he’d be paw-slamming 10 stars out of 5 for Fetch right now 🐾⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. Everything is super easy to follow, their customer service is friendlier than a Labrador at the park, and honestly, they’ve made pet insurance feel like a walk in the park (without the muddy paws). Couldn’t recommend them more – Archie and I are officially Fetch fan club members ✨✨

I recently had to make my first claim for my cheeky cat Quincey after she snuck into my sewing room and chowed down on a spool of thread- and thankfully the experience with Fetch was seamless!
I was able to speak to the 24/7 vet team to get urgent support on what to do next as soon as I saw what had happened, and the fetch team checked in on me throughout the process with the emergency vet. I felt so reassured and much more confident agreeing to treatment and making sure we were taking the right steps when I knew I didn’t need to panic about the insurance side of things.

Thanks especially to Emily for her help and support with the claim! It’s lovely to know you’re speaking to someone who genuinely cares ❤️

Working in the animal industry I have seen my fair share of insurance companies! First time with Fetch which one of my newest family members. The claims process was so easy, quick and put your mind at peace that they are looking after my boy! 🐈‍⬛️

Professional friendly service and assistance.

WOW. That’s all I can say. 7 month old puppy had liver issues, so many tests & a CT Scan which had me in the hole for more than $4000.00. Fetch covered everything. What’s more, I was dreading “texting to a machine” No machine here folks. I had the most lovely conversations & assistance with real people. We even shared photos of our fur babies & silly memes to make me feel better. I cannot rate Fetch enough. Funds straight back into my account within 24 hrs. Fetch is absolutely fantastic. Miss Mabel the Maltipoo & myself are ever so grateful!

Easy to reach support. Responsive. Timely processing of the claim. Great app.

Fetch has been wonderful and I would rate them 5 stars or more
Their customer service is wonderful and im very grateful for their wonderful support and their caring for Eli and myself
Would recommend fetch a 1000 percent
Thankyou fetch I appreciate it

After having bad experiences with a previous insurer I did a lot of research on the best insurer for my new fur baby Tova.

After seeing the great scores on productreview.com.au, I went with Fetch. They seemed pretty new to the industry but based on the reviews I selected them.

An insurance policy is usually taken for when the unthinkable happens and unfortunately that's what happened with my fur baby. She suddenly fell ill and I had to rush her to the vet.

Fetch was absolutely amazing that not only did they confirm the pre-approval for the vet estimate in double quick time, as soon as I made the claim, it was approved within a matter of hours.

Their customer service is amazing and very responsive and a big thank you to Taylor and Annie from Fetch for being with us through this difficult time with Tova.

Fetch, you have found a loyal customer in me and there is no other pet insurance in Australia that can match Fetch. They are simply the #1 in Australia.

We are so impressed with Fetch Insurance. Their quick and efficient service has been just been amazing. Our little dog needed a quick admission for a procedure and Fetch Insurance was so helpful and accommodating and quick with the pre-approval, we can not recommend them highly enough. They have also been great with our cat who also requires a procedure. We have been a little unlucky with our pets health but Fetch Insurance has been there for us and we are very grateful.

Fetch has been incredible. The ease of using the app and the prompt replies are fantastic. We recently had to make a claim and it was seamless. Cannot rate them high enough

When I first got my girl, she got a UTI. After all the initial purchase, vaccination and food costs etc, I was stressed about having to pay another vet bill so soon. Thankfully I had gotten her insured with Fetch, and the team was wondering with helping me out. Now I'm a little more at ease when I watch her run around crazily knowing that if something did happen, I can focus on getting her cared for rather than worrying about expensive bills.

I have two mini dachshunds insured with fetch and it’s been nothing but seamless. It’s such an easy system to use and claiming is a breeze. I’m actually surprised every time I have to communicate with fetch because it’s always pleasant and easy!

Fetch team is really help us for treatment process. All team members support team and customer team are working fast. And i could find all my questions’ answers. Thank you so much.

This is my first experience with pet insurance and I have never been happier or more grateful for the support I have received at Fetch. Service is efficient and claims are easy to process. Thank you so much Fetch!

Fetch is great - easy to deal with and I am grateful that they are covering my rehomed Greyhound with his tendonitis. It is stressful enough to have an ill pet without the added pressure of vet and medicine bills. Can't say enough good things.

Great work at the end to get the claim correct and finish the reimbursement process. Thanks to Emily for chasing up the full paperwork. Communication was good through the process and the well wishes were certainly appreciated 👍 Our Harley is all back to her best now, thanks to all from Fetch.....👋👌❤️

My dog Luna was only 14months old when she was diagnosed with hip dysplasia- the diagnosis in itself involved scans and specialist vets. Having Fetch insurance has given me the ability to choose the way forward that is best for Luna, making specialist physio, consults and surgery if needed affordable.