Ffordes Reviews 228

I had two Canon lenses buried in a drawer for a long, long time, thinking someday they might be useful. I had changed to a different camera. On a clear-out I decided to sell the lenses thinking that if I get another Canon down the line I will probably be tempted by newer lenses.

Ffordes had sold something previously for me and also for my husband. This was different; the first lens was sold very quickly for a great price but the second lens was problematic in that the housing was not in good shape and it needed a repair to make it saleable.

The lovely people at Ffordes kept me informed and although Scotland may seem a long way away to a Londoner their phone communication was so friendly and helpful it isn't! I figured that it wasn't worth paying to repair something that might bomb and more or less suggested to Ffordes that they could do what they wished with the lens. It left my mind.

I have just been informed that they decided to repair it anyway and they sold it successfully and I now have an unexpected juicy payment just paid into my account.

I cannot praise Ffordes' honesty, their friendly, clear advice and encouragement to someone like me who is not at all technical, and finally their intelligence not to give up. They kept me in the picture all the way despite my more or less suggesting they just dump the lens for me!

I would go to them again and highly recommend them. They made the transaction a pleasant partnership.

A quick phone call to discuss the quality of a Billingham bag with an honest a friendly assistant identified my initial selection on line would not have been suitable both in capacity or condition, but it’s described condition was honest. I am over the moon with my final selection after discussion.

Great shop. Staff are lovely to communicate with and respond quickly to any enquiries.

Second hand items are given accurate and honest condition ratings (unlike eBay) and fair prices. And whilst items have a warranty, I've not had to use it yet.

I have shopped with ffordes many times and even visited the shop whilst on holiday! The service and quality have always been top notch! Prices are competitive and the deliveries are lightening quick!
The staff are really friendly and knowledgeable. I can highly recommend them for all your photography needs!

Ffordes. My byword for Photographic Dealer.
Used this company since their days at Elmer Approach, Southend On Sea.
Ordered Fuji Items when in Riyadh, on a Thursday, had them Monday.
Never failed me, quality of goods, quality of service, quality of advice and acceptable prices.

I have bought a number of used items from Ffordes, the grading is always on the conservative side, my latest purchase graded as E++ is closer to Mint. I assume Mint would be with box and manual. The last purchase required 8 AA cells to operate and good quality Alkaline + were included. The level of thoughtful customer service is outstanding.

I took quite a lot of redundant equipment to Ffordes a couple of years ago, I left it with them for valuation, when the values came back, some of the gear was so poorly priced I asked for it to be returned only to be told it had already been sold. Some items like 72mm filters I was told were of no value and had been sent for recycling. Perhaps these were of no value to Ffordes but they cost me hundreds of pounds.

Could not wish for a more helpful company, helpful and courteous staff.

I've dealt with Ffordes for 30 years. Last week I bought a s/h Nikon D300 SLR. It arrived in pristine condition but several days late due to Parcelforce's ineptitude. Ffordes kept me informed where my camera was while it bumbled through Parcelforce's network. That's service! I cannot speak highly enough about Ffordes customer care. It's absolutely second to none.

As always, excellent service, fast secure delivery and a very helpful team. My go to photographic store.

Another great experience from a business I have trusted for well over a decade.
What’s not to like? Accurate descriptions, a warranty, urgent delivery, very good prices, always on hand to offer personal advice on purchases.....it’s all just sooooo good.
Why risk an online auction purchase when you have somewhere as great as this instead?

I have recently bought a Nikon F2S with a Nikon 50mm F2 AI lens from Ffordes, and I must say that their customer service is second to none. I can and indeed will always most highly recommend them. They are (for me at least) the perfect Camera shop. I look forward to doing further business with them in the near future.

Great experience. Had been looking for my camera and found that Ffordes had it at the best price. Next day delivery arrived perfectly protected. Absolutely delighted.

A used Canon 6D arrived the day after I ordered it, another great purchase from the best place to buy second hand equipment from. This was my first mail order experience from Ffordes as I'm lucky enough to live a short car journey away and it lived up to all my expectations. Thanks Ffordes and Royal Mail for the first class attention.

Ordered a Leica lens just ahead of Christmas - arrived quickly as described in lovely condition.

On a previous case where I ordered a used Fuji and it was faulty they quickly and curteously refunded with no problems at all.

A camera dealer I'd use again.

Ffordes Photographic gear, is my go to camera store when looking for high quality cameras, over the years, I have bought several cameras from them, the staff are knowledgeable on cameras, their service is 1st class, would highly recommend them.

Very helpful and knowledgable people who are in a top niche market. The premises are like Alladin’s cave to the enthusiast. Always happy to do business here.

I've used Ffordes to sell and buy equipment over a number of years. The service they provide is simply outstanding: knowledgeable, fair, efficient, honest and friendly. They are a pleasure to deal with. If you are considering using their services I would urge you not to hesitate. Totally trustworthy.

Ffordes is the first place I look to for camera gear. It’s staff are knowledgeable and extremely helpful. They have kept going in difficult circumstances during COVID-19. Their responsiveness is amazing - I realised that I had missed something off my order and they managed to intercept it and add the item just as it was leaving to be shipped. You can’t do better as far as I am concerned.

Having sold and bought many items through Ffordes I can’t speak highly enough of them. Great customer service, friendly and very knowledgeable staff. They are always happy to go the extra mile to ensure the customer is looked after, some may say old style customer service where the customer needs are paramount.