Love the clothes but when I ordered it said on the description that it has inner sleeve because the sleeves are very see-through but when the product arrived, it has no inner leaves inside it got back... Toon meer
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Lees wat reviewers zeggen
Absolutely in love with my purchase! 💕 The Azure Eid Luxe Cherry Blossom 3-Piece is even more beautiful in person. The quality, detailing, and overall finish are gorgeous, and it feels so special to... Toon meer
They’re not selling original brand from Pakistan so don’t trust it’s a copy fabric is low quality embroidery is just fine smells like shit west of money
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Contactgegevens
102 Queens Road, HX1 3XY, Halifax, Verenigd Koninkrijk
- 07983133698
- support@filhaal.com
- filhaal.co.uk
3,9
Goed
205 reviews
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Great place to buy from
Loved the customer service and the clothes - great place to buy from!
18 februari 2025
Antwoord van Filhaal Clothing
Dear Shabana,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Very good customer service
Very good customer service. I love their outfits, exactly the same as described.
28 november 2024
Antwoord van Filhaal Clothing
Dear Customer,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Order delivered on time and Filhaal…
Order delivered on time and Filhaal provided regular updates, good customer service and good quality suit
13 februari 2025
Antwoord van Filhaal Clothing
Dear isra,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Lots of variety amazing service
Lots of variety amazing service
lots of options to choose from always recommend
13 februari 2025
Antwoord van Filhaal Clothing
Dear Sanam,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Atrocious customer service and all I…
Atrocious customer service and all I get is a sorry. I ordered a suit for a wedding and due to delays in shipment, I was advised to go for another alternative. Just as a back up as I was coming close to my event I ordered another outfit which arrived but the quality of the outfit wasn't to my expectstions to what i originally ordered. I called the branch to discuss and also agreed to drive down so I can have a look myself due to everything being on pre order or just give up and get a refund. I drove the very next day from sheffiled and when I reached the store it was closed with shutters down. I called the branch on several occasions and messaged but did not get an immediate response. Once i left and was back in my own town I get a reply from the owner that the shop was opened which is not true. The cost of fuel for driving down and mess up. Who is going to compensate for that. The whole customer journey has been a nightmare. Absolutely stressfull experienced.
15 februari 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your visit didn’t meet expectations.
We sincerely apologise for the inconvenience caused. We understand there may have been confusion between our previous and new address, especially as we opened that day. Unfortunately, things didn’t go as planned, and we completely understand how frustrating that must have been. Please rest assured it was never intentional — our team was ready and willing to assist you.
We’d appreciate the chance to make things right. Kindly email us at support@filhaal.co.uk, and our team will be happy to help further.
Kind regards,
Filhaal Team
Great experience with my first order…
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtful. Delivery time was a little over than initially stated but it was well worth it. Will definitely be ordering again.
12 februari 2025
Antwoord van Filhaal Clothing
Dear Mrs Khan,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Ordered Azure dress
Ordered Azure dress. Perfect style design. Excellent quality and most of all customer service was perfect.
One small request please extend some more of your designs ie suffuse and kalamkhar designer.
Love love your suits.
5 februari 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Dear Lily,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Antwoord van Filhaal Clothing
Dear Zemeeda,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Very happy with my garments
23 december 2024
Antwoord van Filhaal Clothing
Dear Iqbal,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Not happy with the service
Not happy with the service. First of all I received the wrong size and then still waiting because they were getting me connected to someone to get my package which was sent to wrong person. However, when I asked for proof because I did sent one before sending out they stopped replying back to me. Cannot refund either I m very disappointed with everything. False assurance to customers is completely unacceptable. I ordered M and they send me XL
12 januari 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that things didn’t meet your expectations.
We sincerely apologise if any incorrect items were received. As this was an international order, we do require confirmation and supporting evidence from both sides to properly investigate the shipment.
Please kindly email us at support@filhaal.co.uk so our team can assist you further and resolve this for you.
Kind regards,
Filhaal Team
Good style also provided excellent…
Good style also provided excellent services . I’m happy with your brand of cloths.
8 januari 2025
Antwoord van Filhaal Clothing
Dear Farah,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Online customer
Online customer. Loved the outfit, great quality and customer service. Definitely recommend!
2 januari 2025
Antwoord van Filhaal Clothing
Dear Niomi,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I would give 5 stars
I would give 5 stars, the material of the dress, fit and and design everything was amazing. They delivered in only one day.
It's the second time I ordered from them and I really like the quality and customer service.
9 januari 2025
Antwoord van Filhaal Clothing
Dear Happy buyer
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Filhaal shopping experience
Brilliant service from start to finish.
Easy replacement for an out of stock item and easy return for an item that was not suitable for our needs.
Suits are very reasonably priced and up to date in terms of latest designs and fashion trends.
23 december 2024
Antwoord van Filhaal Clothing
Dear Tasneem,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great customer service
Great customer service, rapid delivery and lovely outfits reasonably priced !
31 december 2024
Antwoord van Filhaal Clothing
Dear Aqsa,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Loved the outfit it was beautiful
Loved the outfit it was beautiful. Just wish there was a size XS as the small was very loose, however managed to pin it. Beautiful quality!!!
24 december 2024
Antwoord van Filhaal Clothing
Dear Maria,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Bought some garments for my wife &…
Bought some garments for my wife & family. The delivery arrived quickly & garments was good also.
23 december 2024
Antwoord van Filhaal Clothing
Dear Shakeel,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
The suit is actually nice
The suit is actually nice. Ordering and collecting straightforward. The only issue I have is that the kameez is a lot shorter than pictured on the model, which is quite disappointing. It was pictured as mid calf but is actually knee length so quite a difference. Pictures of the actual suit should be used and that way you know what you're getting.
24 december 2024
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
So happy with the fit and the quality…excellent
So happy with the fit and the quality of my suit! Thank you😊
16 december 2024
Antwoord van Filhaal Clothing
Dear Sunjeeda,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great quality and great outfits!
Great quality and great outfits!! Stiching is what keeps me coming back lol they are also very quick to respond to questions. I have so many outfits from them, can’t wait to try on my new one that just came in!
6 december 2024
Antwoord van Filhaal Clothing
Dear Shabina
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
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