Love the clothes but when I ordered it said on the description that it has inner sleeve because the sleeves are very see-through but when the product arrived, it has no inner leaves inside it got back... Toon meer
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Lees wat reviewers zeggen
Absolutely in love with my purchase! 💕 The Azure Eid Luxe Cherry Blossom 3-Piece is even more beautiful in person. The quality, detailing, and overall finish are gorgeous, and it feels so special to... Toon meer
They’re not selling original brand from Pakistan so don’t trust it’s a copy fabric is low quality embroidery is just fine smells like shit west of money
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Contactgegevens
102 Queens Road, HX1 3XY, Halifax, Verenigd Koninkrijk
- 07983133698
- support@filhaal.com
- filhaal.co.uk
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Heeft 37% van zijn negatieve reviews beantwoord
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Absolutely in love with my purchase
Absolutely in love with my purchase! 💕 The Azure Eid Luxe Cherry Blossom 3-Piece is even more beautiful in person. The quality, detailing, and overall finish are gorgeous, and it feels so special to wear.
I’m officially a regular customer now! 😍 Always impressed with Filhaal’s beautiful collections and service. Highly recommend! ✨
Love the clothes but when I ordered it…
Love the clothes but when I ordered it said on the description that it has inner sleeve because the sleeves are very see-through but when the product arrived, it has no inner leaves inside it got back in touch but they haven’t replied otherwise no issue. Clothes are really nice.
I order 2 dresses unfortunately…
I order 2 dresses unfortunately received one.
Throne dress I received is bad quality and faulty as well.
There are spots on the dupata also there are threads out. Stitches are coming out
Recently I ordered a suit that looked…
Recently I ordered a suit that looked beautiful online and when I received I loved it even more it was exactly as described and the quality was amazing I will definitely be ordering again!
My suit arrived and i am already very…
My suit arrived and i am already very excited to wear it. Amazing quality and beautiful embroidery. Cant wait to shop next suit!
My item arrived earlier than expected…
My item arrived earlier than expected and beautiful suit & lovely packaging. I will tell all my family and friends to shop from here.
They’re not selling original brand from…
They’re not selling original brand from Pakistan so don’t trust it’s a copy fabric is low quality embroidery is just fine smells like shit west of money
smells really bad like paint/solvent.
Beautiful outfit
Placed my order and my items arrived super quick, which I wasn't expecting at all.
The outfit I ordered was just as described. Great quality material, beautiful embroidery and the fit was perfect for the size I ordered.
Overall love my outfit and online shopping experience.
Review
I have ordered from filhaal many times and I am always happy with my order. The dresses are stunning and as shown on the website. The customer service is amazing and the responses are very quick whenever I have a query. Whenever I have ordered dresses from filhaal they always arrive on time or even before. Overall, my experience with filhaal has and always is amazing.
Stunning outfit and prompt delivery
Stunning outfit and prompt delivery. Great experience from Start to finish 😊
Clothes came next day & packed well.
Bought from them few times always great…
Bought from them few times always great service
Terrible service
Terrible service, suit was decent but due to your customer service I will not be ordering again and would not recommend Filhaal to others. There is complete disregard for the customer and no point in reading their policy on cancellations as the company does not follow their own rules. I ordered an outfit for Eid. I accidentally ordered the wrong outfit and immediately requested a cancellation or if my order could be amended. The cancellation policy clearly states that as long as you make the request within 24 hours for ready to ship order this will be upheld. I did so within 15 minutes. I was later told it had to be within the hour for orders closer to Eid. Again I was still within this timeframe. Trusting the policy on the website, rather than waiting for the 1st cancellation to go through I placed another order for the correct suit but was later denied a refund for the first order. The team completely disregarded my request and failed to compensate me in any way. I was told to return the outfits and pay for returns and I would also not be compensated for the 2 separate shipping charges. My advise is don’t have a policy you can’t follow. I’ve ordered from so many companies and this has to be by far the worst. If there was an option for 0 stars that’s what I would give this company.
Return cannot be found
Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still they are of absolutely no help. Disgusting service, how am I being made to still pay for something that’s not in my possession anymore.
Worth buying it
Very beautiful dress, exactly as shown on pictures, beautiful stitching, 1st one delivered on time, 2nd one bit late but excellent customer service so satisfied, will buy again thunb up
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