Love the clothes but when I ordered it said on the description that it has inner sleeve because the sleeves are very see-through but when the product arrived, it has no inner leaves inside it got back... Toon meer
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Lees wat reviewers zeggen
Absolutely in love with my purchase! 💕 The Azure Eid Luxe Cherry Blossom 3-Piece is even more beautiful in person. The quality, detailing, and overall finish are gorgeous, and it feels so special to... Toon meer
They’re not selling original brand from Pakistan so don’t trust it’s a copy fabric is low quality embroidery is just fine smells like shit west of money
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Contactgegevens
102 Queens Road, HX1 3XY, Halifax, Verenigd Koninkrijk
- 07983133698
- support@filhaal.com
- filhaal.co.uk
3,9
Goed
205 reviews
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Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Cobalt Haze
I ordered the Cobalt Haze outfit. Unfortunately the beading was coming apart (literally hanging off) and had a lot of loose threads which I have had to get fixed. I personally would never have purchased an outfit in this condition in store.
3 augustus 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we appreciate your feedback, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
My dress came in perfect condition
My dress came in perfect condition. The packaging was spot on also!
8 augustus 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Dear Saima,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Had an amazing experience with Filhaal
Had an amazing experience with Filhaal. Communication from the team was effective. Thank you
10 augustus 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Dear Samina,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Nice finishing and color but stitching…
Nice finishing and color but stitching of dress needs more attention
7 augustus 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we appreciate your feedback, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
My new favourite shop!!
First time ordering from here, and ive got to say i am very happy with my suit. It arrived fairly quick and was also great quality. Will most definitely be shopping here again!
9 augustus 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Dear Hasnat,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Always a go to! Fantastic
Always great products - just as described on website! Fast delivery (next day!) and customer service brilliant. Ordered a few times and will continue to do so.
5 augustus 2025
Antwoord van Filhaal Clothing
Dear Claire,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Looks very worn out
There was alot of excess thread on the front of the kameez, from the material itself not from thread work, which makes it look very worn out.
29 juli 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
Antwoord van Filhaal Clothing
Dear Attia,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I have messaged them no reply
I have messaged them no reply. Suit package inside was ripped. Top of suit is stained- requested either a refund or another same size new suit !! If no reply by today will claim back via bank
3 augustus 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time to share your feedback. As mentioned in our emails, we noticed your initial messages came through Instagram. For any order-related queries, we recommend using the official email addresses listed on our website so your request reaches the right team quickly. As soon as we received your email, we replied within the advised timeframe. We’re sorry to hear you were unhappy with the item and would kindly encourage you to take a look at our returns policy, which explains how we handle order inquiries as quickly as possible.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
I love the reactivity and the suit was…
I love the reactivity and the suit was just perfect I loved it
24 juli 2025
Antwoord van Filhaal Clothing
Dear Sam,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Excellent service
Excellent service. Fast delivery. The clothes are amazing quality and a true reflection of how they were shown on the website. Firsy time I used this website and I look forward to ordering more. The side and fitting is so good
23 juli 2025
Antwoord van Filhaal Clothing
Dear Ar,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Disastrous Sizing
The clothes are beautiful but the sizing is so messed up. I think all Pakistani outlets need a reminder that women come in all shapes and sizes. I’m so fed up of incorrect sizing, the size chart gives a honest sizing but when the outfit comes home it’s a different story. This is the second time this happened to me with Filhaal. Won’t be purchasing from here again
22 juli 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
My parcel arrived but unfortunately one…
My parcel arrived but unfortunately one of my outfits was the wrong one.
Someone has made a mistake which I can understand but the problem is I can't seem to get any response from
Them.
I've emailed multiple times but no reply.
The outfit wasn't cheap and It was meant for a special occasion which has been ruined.
26 juli 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
Very efficient in the shipment
Very efficient in the shipment, the parcel arrived safely on time as indicated.
The style, color, and fit was perfect as shown in the picture. Can't wait to wear it on Saturday for an afternoon reception.
24 juli 2025
Antwoord van Filhaal Clothing
Dear Rashida,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
The reason able prices free shipping
The reason able prices, choices and free shipping.
10 juli 2025
Antwoord van Filhaal Clothing
Dear Ghazal Saeed,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Everything from the delivery to the…
Everything from the delivery to the sizing and fit were exceptional.
11 juli 2025
Antwoord van Filhaal Clothing
Dear Ghazala Bi,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Antwoord van Filhaal Clothing
Dear Saher,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Antwoord van Filhaal Clothing
Dear Salma,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Best company I always shop here and…
Best company I always shop here and they always look after me very good service and always helpful. Friendly staff
14 mei 2025
Antwoord van Filhaal Clothing
Dear Sheraz,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I ordered a suit for Eid
I ordered a suit for Eid. It came in time but the quality I was just so happy! I ended up having to fry kebabs for Eid and thought ah I don’t want to roll my sleeves up but I noticed there was a little button on my sleeve and was just so happy how beautiful and versatile it was. Great customer service great products honestly amazing experience
1 juni 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Dear Consumer,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
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