Love the clothes but when I ordered it said on the description that it has inner sleeve because the sleeves are very see-through but when the product arrived, it has no inner leaves inside it got back... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely in love with my purchase! 💕 The Azure Eid Luxe Cherry Blossom 3-Piece is even more beautiful in person. The quality, detailing, and overall finish are gorgeous, and it feels so special to... Toon meer
They’re not selling original brand from Pakistan so don’t trust it’s a copy fabric is low quality embroidery is just fine smells like shit west of money
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Contactgegevens
102 Queens Road, HX1 3XY, Halifax, Verenigd Koninkrijk
- 07983133698
- support@filhaal.com
- filhaal.co.uk
3,9
Goed
205 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I just can’t get enough of their…
I just can’t get enough of their clothes only problem is they sell out so fast which is a disappointment, but nevertheless the collections are so unique and beautiful & well picked out.
27 februari 2026
Review zonder uitnodiging
Poor service for such expensive clothing
27 februari 2026
Antwoord van Filhaal Clothing
Hi,
We’re sorry to see a second review regarding this matter. As with the previous review, we have not received any recent correspondence outlining an issue we can investigate.
We always encourage customers to contact us directly so we can review and resolve any concerns promptly. Please feel free to email our support team with your order details and we’ll be happy to assist further.
Filhaal
Antwoord van Filhaal Clothing
Dear N/A,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great outfits and fast delivery
Great outfits and fast delivery. Prompt response when contacted. Could do with a bit more and regular stock online but apart from that I highly recommend purchasing from here. 👍🏻
4 februari 2026
Antwoord van Filhaal Clothing
Dear Ali,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Antwoord van Filhaal Clothing
Dear Henna,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Honestly amazing customer service place…
Honestly amazing customer service place an order received in a few days stunning outfit quality price all on point
14 januari 2026
Antwoord van Filhaal Clothing
Dear customer,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
It’s not like shown in the picture
It’s not like shown in the picture. Not worth the price.
14 januari 2026
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Extremely beneficial
Extremely beneficial. The content is of high quality and requires no further adjustments.
16 december 2025
Antwoord van Filhaal Clothing
Dear Meeta,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Won’t be ordering from Filhaal again!
Dispatch and delivery period took a very long time, almost three weeks!
Very disappointed when the item did finally arrive as it did not look anything like the images online and quality was very poor.
Refund process is long winded and confusing. They require you to email them to request a refund but they take several workings days to respond. They expect you to include the refund form but this is not provided in the package nor attached to their emails or available on their website. Overall, an unpleasant shopping experience with Filhaal
28 oktober 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Antwoord van Filhaal Clothing
Dear Nooran,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Gorgeous purple outfit
The outfit was lovely.perfect fit for me. Arrived in two working days
10 oktober 2025
Antwoord van Filhaal Clothing
Dear Ra’ed,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Many items on website are non-…
Many items on website are non- refundable but listings state otherwise.
Please email or text them before purchasing
16 september 2025
Antwoord van Filhaal Clothing
Hi sorry to hear of your experience, please note all our items are applicable for a refund, please kindly contact us on support@filhaal.co.uk so we can assistance you further.
- Kind regards
Filhaal
I always have a great experience with…
I always have a great experience with Filhaal.co.uk.
The customer service team is polite and handle delivery and returns efficiently.
24 augustus 2025
Antwoord van Filhaal Clothing
Dear NJ,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
You have to be particular and attend to…
You have to be particular and attend to details, why did you send me without sleeve lining when you sell inclusive? I had to mention and even after that your response was nil, i had to remind, this is highly unsatisfactory. You had the sleeve lining so it should have been sent with the order.
All orders should be checked before posting
21 augustus 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Quick delivery and good value for…
Quick delivery and good value for money. Would have been 5 stars but the suit was a darker shade of pink than the website and I needed pale pink for a wedding. I have already worn it to another function though and ordered another suit for the wedding
21 augustus 2025
Antwoord van Filhaal Clothing
Dear Kat,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great delivery
Great delivery , arrived the next day. Item was as described online, fitting was true to size. I would recommend Filhaal .
13 augustus 2025
Antwoord van Filhaal Clothing
Dear Sunny,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I ordered an outfit after making an…
I ordered an outfit after making an enquiring in their social media page. The communication was fab, the item arrived quickly and was packaged well. The quality was also fab. I will definitely order again.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Filhaal Clothing
Dear Nazish,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Very bad wouldn’t recommend! It’s a scam
Very bad customer service
They will never process any returns
It’s a scam
They will never respond to any emails or messages and you would receive items with stains etc, and you’ll loose your money
6 augustus 2025
Antwoord van Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we did reply to your inquiries & did process refund as told, but you didn’t allow us enough time for the refund to come through. As it does advise of up to 7 working days for it to arrive.
At Filhaal we take pride in providing best customer service and customer feedback is extremely valued. Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.