The quality is amazing, the selection of colours is also very varied and the customer service was fantastic. Have had my strap for almost a month and it still feels brand new. Andy was amazing and was... Toon meer
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Lees wat reviewers zeggen
I bought this strap because FitStrapsUK advertised it as being compatible with my Garmin Forerunner 35. Unfortunately, it did not fit my watch at all, despite trying everything to make it fit. (Bo... Toon meer
Ordered 2 straps from Ireland, had to pay €19 in customs before they were delivered due to Brexit which is on me as i knew it was UK site. Just letting Irish buyers know what to expect. Only i... Toon meer
Something has obviously gone very wrong with this company. Have ordered 3 times in past 3 years and only ever had a problem with one wrong strap which was replaced within a few days. Recently thoug... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Replacement Straps and bands for Fitbit Alta Charge 2 Blaze and Versa Apple watch Garmin Fenix Vivosmart Vivoactive Straps. Classic Silicone, Leather, Milanese Metal and Stainless Steel. We provide great value wristbands for all fitness trackers and sm...
Contactgegevens
Verenigd Koninkrijk
- fitstraps.co.uk
3,2
Gemiddeld
5K reviews
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Did not receive the item no response from company
Did not receive the strap.
Contacted the company 3 times but have not received a response.
10 februari 2025
Poor
Poor. Didn’t receive the first item, I got them to resend the item and it still hasn’t turned up and now they aren’t replying to my email. Avoid and go elsewhere.
27 januari 2025
Order never arrived.
Ordered on 6th February. Paid for expedited delivery. Order is yet to arrive (23rd February). Reached out to Fitstraps and got no reply. I've opened a fraud case with my credit card company and received a full refund.
7 februari 2025
Where is my Fitstrap!
At the moment 20 days have passed since I ordered my Fitstrap and I have received nothing. I have chased with the company and had no response. Not good service at the moment. 😡
3 februari 2025
Item not delivered, poor customer service
Order an item two weeks ago. They said it was delivered but it has not. I have tried to contact them numerous times via email and social media but there has been no response. Unfortunately, I will be having to take this further.
8 februari 2025
Review zonder uitnodiging
I bought and didn't receive one product.
I received two extra large straps and I didn't receive one item. I bought 3 straps and I did'nt receive the leather strap.
10 februari 2025
Order #181455 for 2 x Fitbit Straps…
Order #181455 for 2 x Fitbit Straps 30th January
I still haven't received my order and was told on 24th February that I should have received them and as they have they would reorder for me.
I'm still waiting and would like a response as to when I can expect them.
A very unhappy customer
Christine McCluskey
3 februari 2025
Watch strap not received & no…
Watch strap not received & no communication, will be opening a case.
3 februari 2025
Ordered 2 straps on 8 to Feb 2025 at…
Ordered 2 straps on 8 to Feb 2025 at fitstraps uk
Only one was delivered
There is no phone number to contact
Emailed the help desk team twice . Still no response at all . Website says they will respond within 24 hrs .
Despite 2 emails absolutely no response
Very poor customer care and experience so far
Review date 19 th Feb 2025
19 februari 2025
Beware - still waiting for my Fitstraps
I ordered 2 Fitstraps on 25th January which have still not arrived in over 3 weeks. I emailed the week after ordering and was told that they had been shipped on the 26th. The tracking link didn’t work so I emailed again.
I can see positive reviews for this company and hope that this isn’t a scam but it’s starting to look that way.
Beware!
If I receive my order or a refund, I will update.
18 februari 2025
Review zonder uitnodiging
Hasn't been delivered!!
7 februari 2025
Strap is great
Strap is great, just what I was looking for. My only complaint is that the strap is not as 'red' as was expecting but I like it.
7 februari 2025
Ordered 3 straps for £30
Ordered 3 straps for £30. I have only received 1 and sent an e mail asking where the other 2 were. Alas I am still waiting for a reply
7 februari 2025
Customer service
Great Products, competitive prices exceptional customer service, thanks Andy.
27 januari 2025
Fantastic customer service when my…
Fantastic customer service when my order didn't arrive and the status of my package was incorrect. They sent me a new package out which arrived this morning.
29 januari 2025
very responsive customer service support
29 januari 2025
Not received 2 orders track system…
Not received 2 orders track system rubbish 1st order over a month late no real date of delivery same as 2nd order
Do not use them not sure if been scammed
3 februari 2025
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