Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Toon meer
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Lees wat reviewers zeggen
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Toon meer
Products are perfect, exactly how described and very well wrapped for protection of delivery. We made a mistake with our online order, but 1 phone call and everything was rectified quickly. I woul... Toon meer
Another quality product received and we'll packed.My staircase is coming along and near completion ,not only does it look different it's stunningly pleasing to the eye.All that said it wouldn't have b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Contactgegevens
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Verenigd Koninkrijk
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
4,7
Uitstekend
860 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So far we’ve ordered a few bits to show…
So far we’ve ordered a few bits to show our fitter. Really impressed with the speed of delivery, items are well packaged and good quality
9 juli 2025
Antwoord van FIXIMER
Hi Richie,
Thank you so much for your lovely feedback—we’re really glad to hear it!
Speedy delivery - it’s brilliant to know your order arrived quickly and in top shape. We hope your fitter gives it the thumbs-up too!
If there's anything else you need or you'd like help with, just a message away. Thank you for your 5-star review and again for choosing Fiximer! Kind Regards Angie
Great service fast delivery well packed…
Great service fast delivery well packed quality wood
15 juli 2025
Antwoord van FIXIMER
Hi Malcolm, thank you so much for your 5-Star Review. It is always lovely to receive positive feedback on our packing process and delivery service. Kind Regards Angie
Good customer service
A hiccup with the payment process meant I ordered the same product twice. Fiximer sent me a return label for one of the items and refunded me. Happy to recommend.
17 juli 2025
Review zonder uitnodiging
Antwoord van FIXIMER
Hi Mr Maclaren, thank you for your 5-Star Review. We are delighted to hear that you would recommend us. Kind Regards Angie
Antwoord van FIXIMER
Hi Andrius, it's great to receive your 5-Star Review. Kind Regards Angie
Antwoord van FIXIMER
Hi Ewelina, thank you for your 5-Star Review. Regards Angie
Online ordering was quick and easy and…
Online ordering was quick and easy and my order was delivered within 3 days
14 juli 2025
Antwoord van FIXIMER
Hi Mrs Vowels, your 5-Star Review is appreciated. Thank you so much. Regards Angie
Excellent
Excellent! Product is top quality and dispatched quickly
Would definitely use again 👌
8 juli 2025
Antwoord van FIXIMER
Hi Claire, thank you so much for your 5-star review. It is greatly appreciated. Regards Angie
Very quick and efficient service
4 juli 2025
Antwoord van FIXIMER
Hi Angela, Thank you for taking the time to share your thoughts in your review. We truly appreciate your kind comments about Fiximer! However, I noticed that you rated us with 1 star, and I wanted to check in and see if that might have been an oversight. Your feedback is important to us, and we’re here to help if there's anything we can do to improve your experience. Kind Regards Angie
Antwoord van FIXIMER
Hi Ahmed, thank you so much for your 5-Star Review. It is very much appreciated. kind Regards Angie
Antwoord van FIXIMER
Hi Gavin,
We were surprised and disappointed to see your 1-star review. Our company prides itself on delivering top-quality products and services, and we’ve been committed to assisting you throughout your entire process.
The issue regarding the courier not bringing your parcel inside is a matter that rests with them. Most courier companies are not permitted to carry deliveries into someone’s property due to insurance and safeguarding standards that are now established across the industry. These guidelines are designed to protect both you and the courier.
If you have concerns about the courier service, we recommend directing your review to them, as they are best equipped to address your feedback. Kind Regrads Angie
Great service and quality to match
Great service and quality to match. Would highly recommend
👍
29 juni 2025
Antwoord van FIXIMER
Hi Anthony, Thank you for your 5-Star Review, we appreciate it Kind Regards Angie
Staircase and thread
I have ordered staircase threads and raisers, overall good quality product. One of the threads had lots of small holes in it (seems like it was damaged by the woodworm) , noticed this one after the installation.
The end result is great, if I could upload an image I would do.
I had an issue on delivery where a few items were missing... I could reach an agreement with the company to resolve it (check your delivery within 24hrs and raise any concerns!!! learned the hard way)
Recommend the company, great product and fantastic result!
9 mei 2025
Antwoord van FIXIMER
Hi, thank you for your 5-star review. Would you please send me some photos of the holes that you are referring to? Kind regards Angie
Great product and value for money.
Great product and value for money.
Staff are very friendly,helpful and understanding.
definitely recommend.
25 juni 2025
Antwoord van FIXIMER
Hi Brian, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
The newel post cladding had damaged…
The newel post cladding had damaged edges. Had to fill and therefore had to paint. Quality needs to be better for the price. Newel caps where fine.
1 juli 2025
Review zonder uitnodiging
Antwoord van FIXIMER
Hi, I have requested some more information about your experience. I would like to understand the basis for the 3-star review. Additionally, if you could send some photos of the damage you're referring to, that would be helpful.
I look forward to hearing from you.
Kind Regards Angie
Fantastic product
Fantastic product. Bought a full stair bannister set. Clear & quick delivery
23 juni 2025
Antwoord van FIXIMER
Hi Craig, thank you for your 5-star review. Kind Regards Angie
excellent products specially the Newel…
excellent products specially the Newel Cladding, simple to install.
2 juli 2025
Review zonder uitnodiging
Antwoord van FIXIMER
Hi Antony, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
Antwoord van FIXIMER
Hi Rob, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
very nice and solid help communication…
very nice and solid help communication I am satisfied material first class
30 juni 2025
Review zonder uitnodiging
Antwoord van FIXIMER
Hi Krzysztof, thank you for your 5-star review. Kind Regards Angie
Ordering materials and local suppliers…
Ordering materials and local suppliers were saying 5 to 7 working days and I needed in 5. I'd used Fiximer once before and tried again. Easy to use website, good price, quality of materials were good last time. I called and spoke to Corinne who was very friendly and helpful, she despatched today for a FedEx tomorrow delivery. Brilliant.
30 juni 2025
Review zonder uitnodiging
Antwoord van FIXIMER
Hi Grahame, thank you for your 5-star review. It is very much appreciated. Kind Regards Angie
What impressed me the most was the…
What impressed me the most was the delivery time.
From ordering on line to being delivered was very quick and hassle free.
I have never experienced such a service from any company either in the UK or abroad.
20 juni 2025
Antwoord van FIXIMER
Hi George, thank you for taking the time to write a 5-star review for us. It is very much appreciated. Kind Regards Angie
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