This company uses EVRI AS COURRIER FOR DELIVERY...... THE WORSE COURRIER EVER.... NEVER ON TIME OFTEN GONE MISSING.... STILL AWAITING MY ORDER 1O DAYS LATE. WON'T BUY FROM THEM AGAIN UNTIL THEY CH... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pretty dissapointed in the strova dark brown mens hiking boots i bought. Over a 100 pounds and they've broken to an unwearable degree in less than a year, the sole completely eroded in places leaving... Toon meer
Bedrijf heeft geantwoord
Great little tent for the price. Not the smallest pack size or the lightest in its category but quite roomy, it seems fairly robust and, crucially for me as a UK bikepacker, it pitches outer first. In... Toon meer
Bedrijf heeft geantwoord
I bought this jacket (Womens Arktis II Down Hooded Jacket) after my husband got his - I needed a warm jacket for my Mardi Himal trek. It felt lightweight, but was super warm I think we went to -5 at 4... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Inspired by the Nordic mindset to enjoy the outdoors whatever the weather. Mountaineers, hikers, climbers, adventurers. #BeyondBoundaries
Contactgegevens
London, Verenigd Koninkrijk
- support@fjern.equipment
- fjern.equipment
4,1
Goed
137 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Quick delivery and great items
Quick delivery and great items, I bought the gillet and the breen insulated jacket, lightweight and kept me warm on recent trip to the lakes. Looking to buy more in different colours!
28 december 2023
Antwoord van Fjern Outdoors
Thanks so much for the awesome feedback, Elizabeth! We're glad to hear you like your new gear.
The Fjern Team
Selection, ordering and shipping process all great
Selection, ordering and shipping process all great. I did return one jacket and had to chase up to get the return. I understand it was a goods in issue.
But generally very pleased.
28 november 2023
Antwoord van Fjern Outdoors
Thank you for your feedback, Julian.
We are glad to hear that you are satisfied with your experience, and we hope you're enjoying your new products.
We are sorry that you had to chase your refund, but are glad that it was promptly processed.
Please feel free to get in touch if you ever have any questions or require assistance.
Kind regards,
The Fjern Team
Faulty item return.
I ordered two items, one is outstanding as usual. However the second item was returned as faulty.
The Fjern team were very helpful with my return and refunded the money in a short time.
27 december 2023
Antwoord van Fjern Outdoors
Thank you for your review, Simon.
It's great to hear that you're pleased with your recent purchase. We apologise for the issue with the faulty item, but are happy to hear that the return and refund were promptly addressed.
Please feel free to get in touch if you ever have any questions or require assistance.
Kind regards,
The Fjern Team
Highly recommend. Kept fully up to date on progress of…
Kept fully up to date on progress of order. Any issues or queries I had were quickly and fully addressed. Will use Fjern again for sure. Great jackets too !
27 december 2023
Antwoord van Fjern Outdoors
Thank you for your review, Liam!
We appreciate your positive feedback, and are delighted to hear that you were pleased with your recent experience. It's great to know that you would consider making another purchase and that our jackets are performing well.
Best wishes,
The Fjern Team
Antwoord van Fjern Outdoors
Thank you for your review, Stephanie.
Great to hear you're pleased with your purchase and our service!
Best wishes,
The Fjern Team
Excellent customer service
Excellent customer service. Unfortunately the fleece I purchased for my husband as a Christmas present, even though he loved it didn't fit.
However, returning the item was pretty straightforward and the money was refunded promptly.
4 december 2023
Antwoord van Fjern Outdoors
Thank you for your kind review.
We're sorry that the fleece didn't fit, but we're delighted to hear that you were satisfied with our service. Thank you for taking the time to share your feedback.
Best wishes,
The Fjern Team
Antwoord van Fjern Outdoors
Thank you for your review, David! It's great to hear that you like the jacket.
Best wishes,
The Fjern Team
Really good product for a good price
Really good product for a good price. Company was very responsive to questions too.
14 november 2023
Antwoord van Fjern Outdoors
Thank you for the review!
It's great to hear you're satisfied with your purchase and our service.
If you ever have any further questions or require assistance, please don't hesitate to reach out to our support team.
Kind regards,
The Fjern Team
Antwoord van Fjern Outdoors
Thank you for the review, Ian!
It's great to hear that you're pleased with your new jacket - thank you for all the positive feedback.
Best wishes,
The Fjern Team
Antwoord van Fjern Outdoors
Thank you for your wonderful feedback!
We're so pleased to hear that you're satisfied with our product quality and service.
Best wishes,
The Fjern Team
Customer service is non existent
Customer service is non existent. That will teach me to buy from a website without a phone number. An £80 mistake I fear.
4 april 2022
Review zonder uitnodiging
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