Be very careful with this website. I bought what was described as a portable air conditioner which no more than a glorified fan. That was not my main concern. My main concern is that since then they... Toon meer
Bedrijf heeft geantwoord
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I duplicated my order by accident. Instead of just taking my money Flash Discount checked with me by email ensuring that I had intended to order the same item twice. Refreshingly honest of them.
This company have taken unauthorised funds from my account. Now sent 4 emails, all unanswered. Don't believe it when they reply to negative reviews telling people to contact them, they don't re... Toon meer
Bedrijf heeft geantwoord
Very easy to navigate the site,prices were fine. Delivery expected any day so packaging,quality Tec will have to wait until received. Overall very satisfied.
3,4
Gemiddeld
3K reviews
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What a Pile of #@&+
Absolutely crap service.
They are not clear at point of ordering about estimated delivery time.
Their tracks is useless. Started off saying that it would be delivered 02-09 July. Then on 9th July became 09-13 July. Then on 13th July it just says will be delivered by post.
Tried emailing customer services - no reply.
Tried raising a support ticket - no reply.
Tried calling their number - doesn't work.
I would recommend to avoid this company like the plague.
Update 21/07/26:
I have now been informed that the parcel has been delivered to where I was staying on holiday and I have to arrange for it be delivered. (400mile round trip or postal costs)
I sent an email as suggested by the response and surprise surprise NO REPLY.
I think giving this company 1 star is too much.
15 juli 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Great product with top discounts
Excellent prices and quick delivery, kept us informed of progress. Also received excellent customer service from nice staff. Quite honestly couldn't believe the prices for quality products.
Thanks Jim
29 juni 2026
The whole experience from applying
The whole experience from applying, to have the whole account up and ready to use, was so simple for me, to both understand and how to set things up, made the whole thing a a joyous experience for me
14 juli 2026
Two items ordered only one was…
Two items ordered only one was delivered
Emailed them no reply
And two days later a tracking email came through
No explanation as to what went wrong
29 juni 2026
Awaiting my product so not a review of…
Awaiting my product so not a review of that. A separate payment has been taken a day after the product payment and I have no idea why, I am awaiting a reply and immediate refund to my email enquiry and as they seem to respond to reviews but not emails this seemed the quickest way to get the issue sorted. This seems to be an ongoing problem with this company - please prove me wrong!!
10 juli 2026
Review zonder uitnodiging
Ordering was very easy and efficient
Ordering was very easy and efficient, the delivery times seem to be rather long and tedious, but I am the type that orders and gets within 5 days, buying easy transport terrible
11 juli 2026
Believe its not reputable company
Believe its not reputable company. Not received goods or a y messages in response to my emails. Also a further amount was taken f4om my account following day with no explanation or invoice. If you try ringing there's only message to say send email.
Flash discount responded through you trust pilot. I responded to their message to me where they say they respond within 24 hours. I copied their email address so I know it was correct they did not reaping within 24 hours. I
I now want full refund as its over 2 weeks with no communication from them
28 juni 2026
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
very easy to order
9 juli 2026
Ease of use and speed
10 juli 2026
My experience was really good there's…
My experience was really good there's plenty of brilliant deals and very appealing and the customer communication is on top form as they keep you updated on the progress of the order, I will certainly be recommending to friends and family
9 juli 2026
I still have not received my order not…
I still have not received my order not very happy
25 juni 2026
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Scam don't buy
I bought a smart watch & it keeps disconnecting, it counts steps when your sat in a chair and moving your arm, the watch is useless you can't use the display you got to look on the app. You have to take your mobile wherever you go to keep it connected which defeats the point, it took nearly a month to arrive and when it did it took 3 hrs to get it connected now I can't connect it. I emailed the company 2 days ago asking for a returns address and had no reply. I just want this watch returned and get a full refund. I warn anyone not to buy from this company , There a scam.
10 juli 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Took weeks for the item to arrive when…
Took weeks for the item to arrive when it says dispatch within 48hrs.
Bought an air conditioner portable unit. More like a table top fan not worth 46.00. Found the same one later on Amazon for 24.99. Rip off site. Customer services is ZERO no one returns your messsges either
22 juni 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Very good price i havent recieved the…
Very good price i havent recieved the goods yet will report afterwards thanks
6 juli 2026
Not a very happy customer.!!!
My wife and I have contacted Olivia on two occasions to report a faulty pair of shoes and requesting a refund and returns information; to date we have heard nothing. We will edit this review when and if we get a reply from them. Not a very happy customer.
UPDATE!!!!...12/07/2026
After the reply from Flash Discount VIA Trust Pilot, We contacted Flash Discount again on the 7/7/2026 as requested. They advised they would respond within 24hrs BUT to date NO RESPONSE. This company should not be trusted!!
6 juli 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Easy to order can't add anything else…
Easy to order can't add anything else as L haven't got my purchase yet
4 juli 2026
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