Good luck navigating the cancellation process. The food is not look very appealing. The containers were wet when we received them due to condensation making the product material unreadable du... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lana has been helping me a lot with my order she's always responding when she's off so any questions ask for Lana positive u won't have no trouble
Customer service: 10/10. I had a 100 questions and FRANCE helped me with all of them and I feel comfortable requesting help again. Food: 10/10. Tastes amazing, beats the living hell out of ov... Toon meer
Bedrijf heeft geantwoord
The company is switching menus, so made an offer blowing out the previous menu at a very low price, so I gave it a shot. The package arrived in Florida with thawed cooling packs and meals. I was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Contactgegevens
3017 Dodge Road, 66115, Kansas City, Verenigde Staten
- 816-542-4212
- admin@flexpromeals.com
- flexpromeals.com
4,5
Uitstekend
12K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Worst tasting ive ever had..tried the…
Worst tasting ive ever had..tried the first 3 meals and all tasted terrible. They said they have cancelled my subscription but would not refund. This is not acceptable.
28 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you for sharing your feedback, Bill. We’re sorry to hear that the meals didn’t meet your expectations. We strive to be transparent about our policies while also ensuring every customer is treated fairly. If there’s anything we can still review regarding your account or order, we’d be happy to take another look. Please contact us at admin@flexpromeals.com. We appreciate your feedback, as it helps us continue improving both our meals and our customer experience.
Good tasting meals and great service!
28 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you for your wonderful review, David! 🌟
We’re so happy to hear you’re enjoying our meals and that you’ve had a great experience with our service. Providing delicious, convenient meals alongside excellent customer support is exactly what we strive for.
Thank you for choosing FlexPro Meals—we truly appreciate your support! 💚
Josh is AMAZING— he cares about the…
Josh is AMAZING— he cares about the brand and the client. He offers great customer service, is always willing to dive in and help and I’m grateful FlexPro has Josh on their team.
25 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you so much for your amazing review, Ryan! 🌟
We’re thrilled to hear about your great experience with Josh. It’s wonderful to know that his dedication, willingness to help, and genuine care for both our customers and the FlexPro brand made such a positive impression.
We’ll be sure to share your kind words with Josh—they’ll mean a lot to him. Thank you for being a valued member of the FlexPro family! 💚
Very helpful customer support
Very helpful customer support. The Website still needs some more tweaks to avoid these customer support issues, but they do operate fast and are reasonable.
25 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you for your thoughtful feedback, Mark! 🌟
We’re glad to hear you found our customer support helpful, responsive, and reasonable. We also appreciate your honest feedback about the website. We’re continually working to improve the experience and reduce the need for customers to reach out for support in the first place.
Your input helps us make FlexPro Meals better, and we truly appreciate you taking the time to share it. Thank you for your support! 💚
France was very helpful and answered…
France was very helpful and answered right away!
25 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you for your kind review, Tiff! 🌟
We’re so glad to hear that France was able to assist you promptly and provide the help you needed. We’ll be sure to pass along your kind words—they’ll truly appreciate the recognition.
Thank you for choosing FlexPro Meals! 💚
France is a wonderful agent. Gave me my credit immediately that I was owed... Very attentive. Very sweet. Need more agents like this....
France is a wonderful agent, gave me my credit. That I was owed, took the time to explain everything about my account ... very attentive. Very sweet .. need, more people like this.In your company...
21 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you so much for your thoughtful review, DJ Nina! 🌟
We’re so happy to hear that France was able to assist you promptly with your account credit and took the time to explain everything clearly. Providing attentive, caring, and transparent service is what we strive for, and it’s wonderful to know France made such a positive impression.
We’ll be sure to share your kind words with France—they’ll mean a lot! Thank you for choosing FlexPro Meals and for being a valued customer. 💚
#1 customer service!
Any problems I have, RJ has always been there to help me. The menu is getting better and better all the time! Plus, w love the new design of the website for meal selection. Bravo!!
20 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Thank you so much for your wonderful review, Alison! 🌟
We’re delighted to hear that RJ has consistently been there to support you whenever you’ve needed assistance. It’s also fantastic to know you’re enjoying our expanding menu and the new meal selection website—we’re always looking for ways to make your experience even better.
Your kind words and encouragement truly mean a lot to us. Thank you for being part of the FlexPro family! 💚
France was amazing
France was amazing , definitely recommend him he helped me more than he had to and the communication was spot on. Can’t wait to reach out to him when I need some assistance again
19 augustus 2026
Review zonder uitnodiging
I received excellent service from RJ…
I received excellent service from RJ today. I had a question regarding my order, and RJ was responsive and stayed with me until it was resolved. Quick and helpful!
19 augustus 2026
Review zonder uitnodiging
France bent over backwards to help…
France bent over backwards to help thank you
18 augustus 2026
Review zonder uitnodiging
Communication and menu are top notch
The communication has been great, and the food was even better (especially for the price)
13 augustus 2026
Review zonder uitnodiging
The customer service is the Best
The customer service is the Best. I have been dealing with France at Flex Pro a couple of times and every time my problems are taking care of. I have tried other meal programs and Flex Pro never disappoints. Never over cooked or dry like others I have tried.
17 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hi Bruce! Thank you so much for your amazing review! We're absolutely thrilled to hear that France has been taking such great care of you — our customer service team is truly the best! It’s fantastic to know that our meals are hitting the mark for you and that you’re enjoying the quality we strive for. This is just the beginning of your delicious journey with FlexPro Meals, and we can’t wait to keep serving you!
France was very helpful with getting my…
France was very helpful with getting my order and account straightened out.
17 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hi Michael! Thank you so much for your awesome review! We're thrilled to hear that France was able to help you get everything sorted out with your order and account. Our team is dedicated to making your experience as smooth as possible, and it sounds like they really delivered! We're excited to have you as part of the FlexPro family and can't wait for you to enjoy your meals!
Great customer service from France
Worked with France on an order, and they were extremely helpful.. A+ customer service.
15 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hi Lennard! Thank you so much for the fantastic shoutout! We're thrilled to hear that France provided you with A+ customer service — they truly are a superstar on our team! Your satisfaction means the world to us, and we’re so excited to have you as part of the FlexPro family. Here’s to many more delicious meals ahead! 🎉
Great Customer Service
Rj, is the best. Great customer service!!
14 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hi Ed! Wow, thank you so much for the shoutout! We're thrilled to hear that Rj made such a positive impact on your experience! Our team is dedicated to providing top-notch service, and it’s fantastic to know that it shows. We can’t wait to keep supporting you on your healthy eating journey with FlexPro Meals! Keep shining! 🌟
I'm relatively new to FlexPro and I…
I'm relatively new to FlexPro and I love the meals so far and it is so convenient to get 21 at a time, it covers me at work for the entire month.
France has been so helpful offering great deals and helping me with my orders when I trouble navigating the website. Keep up the great work, I'll be sticking around for a long time.
12 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hi Karl! Wow, it’s fantastic to hear that you’re loving your FlexPro meals! 🎉 Getting 21 meals at once is such a game-changer for busy days at work, and we’re thrilled that France has been there to help you navigate everything smoothly. Your support means the world to us, and we can’t wait to keep you fueled and satisfied on your healthy journey! Here’s to many more delicious meals ahead! 🍽️✨
Never again
Never again. I received this huge box of prepared meals that had thawed out during shipping. It was so heavy that I could barely get it into the house. I never refreeze items that have been previously frozen. The first few meals that I tried were okay. Not great. Everything is all mixed together like a casserole of leftovers. Sort of like mystery meat. After a few days, some of the packages had puffed up and I was afraid to eat them.
What a waste of money.
5 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
We appreciate your feedback and are sorry to learn about your experience. Thank you for bringing your concerns to our attention. Your insights are important to us. Please feel free to contact us directly at admin@flexpromeals.com or by texting 816-542-4212 at your convenience so we can address the issues you encountered and find a solution. We look forward to hearing from you soon! We’re available on weekdays between 9 AM and 5 PM Central Time (CST/CDT).
Flex Pro has become a lifesaver for me
Flex Pro has become a lifesaver for me! I had rotator cuff surgery two years ago that caused nerve dysfunction to my right hand… I am a Registered Nurse and was not able to return to my job… Unable to do a lot of things… Meal prep was one of them! This company has been amazing to work with… Excellent customer service… Always there to help me if I needed it! I worked specifically with RJ today and he was able to walk me through an issue. I was having Online and clarified things for me… Very kind and polite and efficient… I’m so happy that a company like this exists… Not just for the convenience but for me it has been a necessity. Sincerely, Lori Mitchell RN.
11 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Lori, your words truly warm our hearts! We're so thrilled to hear that FlexPro Meals has been a lifesaver for you, especially during such a challenging time. It’s fantastic to know that RJ was there to help you out—our team is dedicated to making your experience as smooth as possible! Thank you for being part of the FlexPro family, and we’re excited to continue supporting you on your journey to healthy living! Keep shining, and remember, we’re always here for you!
Flexpro is the best!
Flexpro has been the best meal service I have used by far. Everything has been great and if I did have any issues they were quickly resolved thanks to France and the rest of the entire team.
11 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hey Braxton! Thank you so much for your amazing review! We're absolutely thrilled to hear that FlexPro Meals has been the best meal service for you! 🎉 It’s fantastic to know that our team, especially France, was able to help resolve any issues quickly. Your satisfaction means the world to us, and we can’t wait to keep supporting you on your healthy eating journey! Keep enjoying those delicious meals!
France was very helpful today with…
France was very helpful today with helping me navigate my account and how to use the website and fixing some mistakes I made!
11 augustus 2026
Review zonder uitnodiging
Antwoord van FlexPro Meals
Hey there Callie! Thank you so much for sharing your experience! We're thrilled to hear that France was able to help you navigate your account and get everything sorted out. It’s awesome to have team members who are dedicated to making your journey with FlexPro Meals smooth and enjoyable! We're excited to have you on board and can't wait to see you thrive with our meal prep!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.