Flight Centre Independent Reviews 

1.463
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

A few minutes after asking for a quote I got three quotations . She was fast. Even when Melinda was away on health issues, she referred me her colleague who was as efficient as her and within a short... Toon meer

Beoordeeld met 5 van de 5 sterren

Melinda Scholts Flight Centre Independent On short notice she assisted me with booking flight tickets to Norway to visit our son. She was very patient with me. I had frequent questions to her. Her k... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a really seamless and amazing experience working with Carmen Coetzee. She was incredibly helpful and made the entire trip preparation process smooth and stress free. She made sure I was prepped... Toon meer

Beoordeeld met 5 van de 5 sterren

Lizeth du Preez from Flight Centre managed our trip to Italy at the beginning of October. It was an incredible experience. We booked our trip at the end of last year and Lizeth had been hands on throu... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. Vliegticketmaatschappij
  3. Cruisereisbureau
  4. Reiszoekmachine

Geschreven door het bedrijf

Flight Centre Independent is an independent model not only for Independent Travel Consultants (ITC’s) but offers a solution for smaller travel companies to become a part of.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

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5,0

Alle reviews

(1.463)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Superb

Efficient, and friendly, great experience

9 juli 2023
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Cynthia
Thank you very much for the 5-star review. We would love to give the respective consultant the recognition they deserve. May we ask that you please edit this review with their name. ~Thea

Beoordeeld met 5 van de 5 sterren

Tehtävät suoritettu nopeasti ja…

Tehtävät suoritettu nopeasti ja erittäin hyvällä ammattitaidolla

9 juli 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Arto
Thank you very much for the 5-star review. We would love to give the respective consultant the recognition they deserve. May we ask that you please edit this review with their name or email it to us at customer@fctg.co.za ~Thea

Beoordeeld met 5 van de 5 sterren

Stephanie Allan is truly exceptional…

Stephanie Allan is truly exceptional and a consummate professional! From the moment we started planning our trip, her guidance was invaluable. We weren’t exactly sure what we wanted at first, but Stephanie patiently listened to our preferences and offered recommendations that exceeded our expectations. She truly gave us everything we didn't know we wanted and more.

Throughout the planning process, Stephanie took all our notes to heart and onboarded all our changes with the utmost patience and understanding. Her dedication to ensuring our trip was perfect was evident every step of the way.

While we were on holiday, we encountered a sudden flight change. Stephanie handled everything with remarkable efficiency, sorting it out in record time. Thanks to her quick action, we experienced no stress or inconvenience and could fully enjoy our holiday with total peace of mind.

Stephanie’s commitment to her clients' satisfaction is unparalleled. We are incredibly grateful for her exceptional service and will definitely be turning to her for all our future travel plans. Thank you, Stephanie, for making our trip so memorable and worry-free!

12 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Anonymous
Thank you so much for your incredible feedback. We are thrilled to hear about your exceptional experience with Stephanie Allan as well as her dedication, patience, and professionalism which made a significant impact on your travel planning and overall trip experience. It’s wonderful to know that she was able to exceed your expectations and handle any unexpected changes with such efficiency. We will be sure to give Stephanie the recognition she deserves for her efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

I can only say wow

I can only say wow. Lisa Sadie is a briljant asset to this company. Her customer care service is really briljant. She is friendly, efficient and knows her product. Once again thank you Lisa

2 juli 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Yolandi
Thank you for your wonderful feedback. We are thrilled to hear that Lisa has provided you with exceptional customer care. We will be sure to give Lisa the recognition she deserves for her friendliness, efficiency, and product knowledge. ~Thea

Beoordeeld met 5 van de 5 sterren

What a good find

What a good find. Really enjoyed Stephanie’s attitude and professionalism. She’s quick, efficient and goes the extra mile. Highly recommend.

25 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Shane

Thank you for sharing this shining review about the service that you received from Stephanie. We are thrilled to learn about how she assisted you with such efficiency going the extra mile. We are certain that she will be delighted to receive this feedback.

~Lynette

Beoordeeld met 5 van de 5 sterren

Excellent Service

Ralda Watson couldn't have been more helpful and efficient.
She has been booking our flights for many years.
She has also assisted with Visas. Such a relief.
We highly recommend her.
We have never had any hiccups.
Just thankful to have her on our side.
Pat and John Bartels

26 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Pat and John
Thank you for your incredible feedback. We are thrilled to hear Ralda has been helpful and efficient in booking your flights and assisting with visas over the years. We will ensure she gets the recognition she deserves for her efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

Awesome travel arrangements for elderly mother

My elderly mother was invited for a 3 months visit to the UK this March 2024. This was quite a challenge as she was to travel unassisted.
Stephanie was professional, understanding and made sure that the travel arrangements were tailor made to my mother's requirements from wheel chair assistance at all points of travel, aisle seats closest to the toilets, food preferences, etc. She was in constant contact at all stages.
I highly recommend her services.

26 april 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Mary-Ann

Thank you for sharing this wonderful feedback on your experience dealing with Stephanie. We are delighted to learn of the amazing service that she delivered, and we are certain that she will be thrilled to receive this shining review from you.

~Lynette

Beoordeeld met 5 van de 5 sterren

Janine is honestly the best

Janine is honestly the best. Always going the extra mile to ensure the best rates and customer service. We highly recommend her!

18 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Chanelle,
Thank you for your fantastic feedback. We are thrilled to hear Janine consistently goes the extra mile to provide the best rates and customer service. We will make sure to recognize her for her efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

Megan Opperman is an excellent travel agent

My flight on Sunday 2nd June was cancelled due to a faulty baggage compartment seal...we were already on the plane,had to deplane and then it was a bunfight at Newark airport to find another flight back to Cape,Town. I was booked to fly only 5 days later,so messaged Megan and she managed to get me onto the flight in 2 days time and still directly into CT. Megan was incredibly helpful and I highly recommend her.

2 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Monica
Thank you for sharing your experience. We are delighted to hear that Megan provided such excellent service during your travel disruption. We will be sure to give her the recognition she deserves for her quick and effective assistance in securing a new flight. ~Thea

Beoordeeld met 5 van de 5 sterren

Melinda did an excellent job booking my…

Melinda did an excellent job booking my husband and son’s hunting trip in Africa. She was very professional and kept in touch throughout the experience. She took the stress off me in this task. I highly recommend her.

13 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear TFerguson
Thank you for your wonderful feedback. We are thrilled to hear that Melinda provided excellent service for your husband and son's hunting trip in Africa. We will be sure to give her the recognition she deserves for her professionalism. ~Thea

Beoordeeld met 5 van de 5 sterren

Megan goes the extra mile, thank you!

My son had a contract for summer camp in the US. While we sorted the visa out ourselves, the flights and insurance were difficult because of changes in exam dates, contract dates and all the variables on the US side. So I asked Megan Opperman for help and can definitely recommend her: she genuinely cares about the people involved and will make the effort to find the best options and costs to make a first time flyer's experience super smooth.
She made the effort to follow up whether my son had arrived safely and to find his missing luggage and advise on the claims to put in.
All in all, Megan, you are amazing. Thank you!

11 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Marie
Thank you for sharing your fantastic feedback about Megan Opperman. We are delighted to hear that she provided exceptional service, ensuring a smooth experience for your son's travel. Megan’s dedication to finding the best options and her genuine care are truly commendable and we will be sure to give her the recognition she deserves for her efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

Marlene is a top-service provider…

I am relying on Marlene for over 15 years for all our business travelling arrangements. She always give top-level service. If you want hasslefree travels, Marlene is your one stop service.

12 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear eightees s
Thank you for your wonderful feedback. We are delighted to hear that Marlene has provided you with top-level service for over 15 years. We appreciate your loyalty and look forward to continuing to serve your business travel needs. We will be sure to give Marlene the recognition she deserves for her efforts .~Thea

Beoordeeld met 5 van de 5 sterren

Manja made booking my mom flight and…

Manja made booking my mom flight and trip so much easier. She assisted with whatever request and went out her way to assist. Thank you Manja for making my wedding that much easier and pleasant!

12 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Natasha
Thank you for the positive review. We are pleased Manje ensured you had a seamless experience. We will be sure to share your sentiments with Manje and her peers ~Thea

Beoordeeld met 5 van de 5 sterren

All ways great service

All ways great service

10 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Ronald
Thank you very much for the 5-star review. We would love to give the respective consultant the recognition they deserve. May we ask that you please edit this review with their name or email it to us at customer@fctg.co.za ~Thea

Beoordeeld met 5 van de 5 sterren

Quality Top Notch Service

I have engaged Manja Myburg since 2019, and she delivers a top-notch service each time. She responds promptly to requests on emails. The one thing I like the most is that she goes above and beyond to ensure you have all the information you need.

Keep up the great work Manja, it's always great service with you.

5 juni 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Rufaro
Thank you for your positive review. We are pleased Manja provided you with world class service. We will be sure to share your sentiments with Manja and her peers. ~Thea

Beoordeeld met 5 van de 5 sterren
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Antwoord van Flight Centre Independent

Dear Mike.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Lea-Anne.

~Cebisile

Beoordeeld met 5 van de 5 sterren

Lizeth du Preez

Lizeth du Preez, Sy is die beste agent wat al ons oorsese besprekings al vir jare, vir ons hanteer. Ons gee Lizeth 10 - 10. Vir die bespreking nou na Maurituis toe . Ons datum is vir September hierdie jaar, Maurituis vakansie. Sy is altyd vriendelik, baie professioneel en kry die beste pryse, vlugte en hotelle vir ons wat ons sak pas. Sy is baie behulpsaam met baie inligting wat sy vir ons op email aanstuur en sy beantwoord al ons vrae onmiddelik en deeglik op n email. Baie dankie aan lizeth. Ons het haar al aan ons vriende en familie voorgestel. Almal is baie gelukkig met haar diens.

20 mei 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Isabel,

Thank you for your awesome review. We are happy Lizeth assisted you so brilliantly. We will be sure to let her peers and leadership know of her 5-star efforts.

~Lauren

Beoordeeld met 5 van de 5 sterren

Good service. Helped us to find the best option…

Helped us to find the best option related to our budget

17 mei 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Steven.

Thank you for booking with Flight Centre. We are delighted to know that you had a wonderful experience and would like to recognise the expert who made this possible. Kindly update your review with their name or email us customer@fctg.co.za.

~Cebisile

Beoordeeld met 5 van de 5 sterren

Franzette du Plessis of Flight Centre…

Franzette du Plessis of Flight Centre Independent must be one of the best agents that we ever have met to assist us planning our visit to our kids in New Zealand. She is very competent and quick with answering our questions and her response with the necessary information is outstanding. I will recommend her to anybody who needs assistance planning overseas trips.

16 mei 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Anton.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Franzette.

~Cebisile

Beoordeeld met 5 van de 5 sterren

I cannot tell you what an amazing…

I cannot tell you what an amazing travel consultant Manja Myburg is. My husband and I have and will always book through Manja, what an amazingly helpful young lady she is. Our luggage went missing en route to Singapore and she did everything and more in her power to locate it, which we finally did after 3 days. She is unbelievably helpful and when booking through her I know that she will make sure we are okay. Thank you Sally & Errol Nicolay

1 mei 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Sally,

Thank you for the positive review. We are pleased Manja was helpful and ensured you had a seamless experience. We will be sure to give Manja the recognition she deserves for her sterling service.

~Lauren

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