I paid for 2 tickets and each costing about £900. Due to unforeseen circumstances I had to cancel one ticket. I was told that I will only get a refund of £176. Two years down the line I am still waiti... Toon meer
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Lees wat reviewers zeggen
Was directed to Travel Junction via Skyscanner. Prices were cheaper than the airline directly. Had to chase to receive e-tickets after 24hrs but Oscar was particularly helpful, quick & responsive. Ha... Toon meer
Bedrijf heeft geantwoord
I was a bit unsure using a third party but I found a great price for my flight. Flight wasn’t confirmed immediately but I received a follow up call to amend my return flight. Only a later flight which... Toon meer
Bedrijf heeft geantwoord
The honesty of their employees was helpful. I started my search from Skyscanner and landed on their website. Before I made the booking I called their number to make sure what I was booking was valid a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find the best airfare deals, last minute flight, cheap flights, cheap holidays and many more at Flight Trotters UK. Call our agents and book your tickets.
Contactgegevens
Great West Road 950, TW8 9ES, Verenigde Staten
- 020 35829884
- info@flighttrotters.co.uk
- flighttrotters.co.uk
3,9
Goed
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service.the cheaper…
Great customer service.the cheaper price then others companies. I found it more easy website then others.
27 juli 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
While the experience was good
While the experience was good, for my dirst booking I was disappointed I was not able to complete my second booking as the site kept crashing.
28 juli 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
ComCONMEN.PLEASE AVOID plete and utter shysters,conmen and…
Complete and utter shysters,conmen and thieves. So I booked a flight online for £498, paid on card, received a confirmation email with a booking number. Had no communication until a day after when they said payment wasn't received and the price was now ££699.AVOID THESE SCAMMERS.
21 juli 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Total scam, wish people check the 1* review rather and 5*
Total scam. I hope people see this review before they put their card details on website. Their website said 2 Baggage included. But they told us that it would be 300 for 2 Baggage as an extra. Also what u saw on their websites are not live price, they just use some algorithm to show the price lower than actual website price and even when u buy it, it is not direct. Their staff will buy for you from the airline website. Total scam !!! There is no transparency and lie outright. If you want to cancel, it's 50 pound haha. Man, this is not how u do business
21 juli 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Don’t deliver on price shown
I booked a flight this morning and had a confirmation email with the price. I then proceeded to book hotels and other activities around these flights only to be messaged by the company and then called to say I needed to pay another 1,000 for the same flight making my booking not achievable as well as charges with my other bookings I made. The companies customer service was terrible following this saying that I should change my flight to a completely different day and was completely dismissive of my wasted time and booking and was not willing to honour the price proceeded with . Very disappointing and won’t be using again . Don’t use this third party supplier
13 juli 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
SCAM
SCAM! BEWARE! Booked flight to MNL. Received email saying confirmation will follow. Called Reservations and was told they had sold out seats at that price. He did this without asking the booking/flight details!!! Hmm...! Accused them of scamming me and they put the phone down immediately!
1 juli 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I booked from travel junction
I booked from travel junction, very convienicent, and quicik get the etickets, best price comparing with all the webs. will book again next time
26 mei 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
TOTAL SCAM!
TOTAL SCAM!! Booked and purchased online tickets, received an order acknowledgment and waited for 2 days for an E-ticket confirmation. Called several times and they kept giving me different stories. I was SO FUSTRATED as this wasn't going anywhere. In the end I had to call my card company to get my money back! Do not BUY FROM FLIGHT TROTTERS! EXTREMELY RUDE CUSTOMER SERVICE REPS AND LIARS!!
21 mei 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
SCAM
Booked on line to fly from Edinburgh to Istanbul and made payment by credit card. Once I had paid Flight Trotters said that the flight tickets had not been approved yet and I would have to pay another £150 taxes straight away to obtain them or wait until I arrived in Istanbul and have to pay £250.
TOTAL SCAM
I asked to cancel and get a refund (within one hour of making the booking) as there was no mention of any additional taxes at any point during the booking process. I was told that I had to pay a £50 cancellation fee.
Very unhelpful company that is looking to scam you!!
18 april 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Excellent Service provided
29 april 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Do not use this company it’s a scam
Do not use this company it’s a scam
You book your flight with them then they tell you that the flight has gone up in price.
I booked two flights at the same time for myself and my partner next day I was informed that my flight was ok but my partners flight had gone up even though the two flight seats were booked together, when I said I wanted to cancel the booking I was told that there would be a charge for cancellation very rude customer services
Be warned they pull lots of scams like this and also on luggage
DO NOT USE
8 april 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Andrew,
We apologize for the inconvenience caused to you. We understand you tried to book flights with us.
We would like to inform you that the fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.
Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Nice talking with Sam .
2 april 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Nimmi,
Thank you for your positive comments, however, we request you to re-consider the provided ratings as this does not match with your comments. Please be rest assured, our dedicated team would always be there to assist you with your future endeavors.
Thanks & Regards,
Customer Relations Team
This company web site prices are not…
This company web site prices are not the deal you will get but once you accepted t&c you wind up paying for cancellations fee.I got caught out in this scam.stll people getting caught.see 1 star review before using their website
14 november 2024
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Rather worrying that every negative…
Rather worrying that every negative response is met by...
Reply from Flight Trotters✈️
27 Nov 2024
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure. I am now absolutely not using these people I would rather pay £100 more to book direct with the airline
31 maart 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Flight Trotters✈️
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Réservation FT1012753
Mon mari a acheté un aller retour Montréal-Tunis au prix 1323$ (J'ai une capture d'écran) du 24 mai au 14 juin directement Flighttrotter.ca. Quelqu'un appelle par la suite pour dire que ce vol est à 2000$ et que nous avons passer par jetcost. Il lui demande de déplacer pour le lundi 16 juin et que le prix est de 1580$. Quand on lui demande de canceller, il nous répond qu'il ne peut pas canceller. SVP bien vouloir répondre. Merci.
17 maart 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Horrible experience…Booking Ref FT1011249
My sister purchased a ticket on my behalf, saw 2piece bag on their page, only to receive a call from Jake that it's only handbag and small make up bag. I argued it but they insisted for sometime, I eventually accepted fate and requested for my ticket confirmation. To my surprise, Jake informed me that he would refund my ticket that i have already paid for, i have not heard from them for the past 3days. I rang the number, keep going to voice mail, i don't where i stand in terms of ticket for my trip. I only patronise this agent based on the customers review. what a great disappointment! I would appreciate if somebody can ask Jake to send my ticket to my mail.
1 februari 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Flight priced with no baggage included.
I booked a flight to Botswana with Flight Trotters. it was the cheapest on a comparison site. i paid in full as is always required. after booking the flight i had an email to say they were waiting for conformation from the airline to confirm the flights. a few hours later flight trotters phoned me to say did i realize that there was no baggage allowance included and would i like to purchase some. the flight now turned out to be not very competitive so i asked to cancel the booking, no problem except that there was a £75 cancellation fee. In Response to Flight Trotters reply.. so Ava Smith didn't email and phone me and you didn't take £75 for a canceled booking. Have a chat with Ava. if you send me your email address i will send you the correspondence.
11 februari 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Escroquerie!!!
Escroquerie!!!! J’aurais dû lire les avis avant!! J’ai payé un billet mais comme d’autres, on m appelle pour me dire que c était juste l’allée et que si je ne prend pas le retour, j aurais juste l’allée et si j’annule ce n’est pas remboursé…resultat…ca m’a couté le double!!!
Mise à jour suite à la réponse de l’entreprise….
Il serait bien de me donner les coordonnées pour vous envoyer mes informations…
13 februari 2025
Review zonder uitnodiging
Antwoord van Flight Trotters✈️
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et Cordialement,
Équipe Relation Client
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