Float Reviews 121

Dumbest system ever they actually take all the amount not only the 1st installment so I could have just paid cash for the product need to update the terms and conditions cause they not clear

Forget about filling forms and submitting documents; your VISA or MASTER credit card is all Float requires from you. Purchase process is very seamless and offers a sense of safety. Thanks Float…oh wait, the service experience over the telephone, the customer service guys are super great,I was assisted in seconds. Monthly payments goes off as agreed and communicated via email prior to the debit date. 💯🙌🏼

never had an issue payment went off as agreed over 3 months.

They don't even deserve a star. I'm not happy at all. It happen that the first month the installment was as it is. Now they took all the money. I have to pay the interest because they have mislead me with their interest free payments. If I knew that this is nonsense I would have just payed cash.

Edit: Not only did they reserve the full amount R3998 they also go and debit the installement a few days later R998. They try be smart saying they don't take the R3998 but it is reserved and not on your card anymore so it's basically the same thing. My credit card is now in overdraft and I am going to have to pay a ton of fees. They are a bunch of smart as*es making excuses. Cancel the reserve amount and take your all your installments. Bunch of thieves. The most stupid idea ever, proudly South African. Stick to Payjustnow or Paylater because Float will take all your money x2.

I am not sure who came up with this idea but it is incredibly stupid. They charge you the full amount(it is reserved on your credit card). Then they charge you installments. Only once all the installments are done do you get your reserve back. So basically I could have just paid cash. Rather use Payjustnow my favourite or Paylater. What an absolute joke. Now I sit without a ton of money and constant debit orders taking extra.

I love that there are various payment plan options. I love that trust is set from the get go, and I appreciate the fact that once my credit card and payment plan have been verified, I do not need to do anything additional. The debit orders are always on time and I like that there are reminders sent to me leading towards the date of the debit order.

Float offers a relief to single payment option with an interest free option over 6 instalments .WIN .WIN

The actual experience was nothing short of magical. It was evident that Float takes great pride in delivering top-notch experiences, and they succeeded in exceeding my expectations. What truly sets Float.co.za apart, however, is their impeccable customer service. The team went above and beyond to ensure that all my needs were met, and their prompt responses to my queries made the whole process smooth and stress-free

Here is what Float doesn't tell you upfront or on their website
1. They take the reserve off you card every 21 days
2. Somewhere between the 3rd and 4th payment, 2 reserves will go off your card in the same month. This means you will have to have double the reserve amount available on your credit card.
3. The 2nd reserve taken off your card in the same month will be for the previous month's reserve amount, even though you may have paid your current installment - so they take off the 2nd reserve for an amount greater than your outstanding balance. This is not reflected in your payment schedule from float when you buy the item
4. The reserve amounts can remain as unavailable funds on your account for 3 to 4 weeks and you don't have access to these funds on your card during this time. You need to have these funds available in your card and make sure you don't need to access them.
I'm not sure why none of this is actually specified in their faq's or terms and conditions.
I won't ever be using float again!

I don't like floats payment method seems abit redundant but they do have excellent customer service , I dealt with Tesslyn Chetty she was great , helpful and patient with the situation I had .

From a technologically ignorant person.... Float is delightfully easy to use with absolute great service when needed.
Super smooth.

Personable customer service is an absolute delight. 💯 Float hits the mark in this regard. It's not just the service, but the people behind the scene, that count. Thank you for being awesome.

Allows access to credit without the exorbitant fees which usually follow credit facilities.

I also love that it uses the current credit facility meaning no knocks on credit score due to too many credit applications.

Float helps my budget balance and does great job communicating the process and timing of my installments... and is interest free! Whats not to like.

Very convenient especially when buying for large amounts. It is easy to activate and hussle free

Easy to link to my bank account. No fees. Know exactly how many months I need to make payments. Get reminders of due date when bank account will be debited. Know total owing each month. Helps me manage my budget. L9ve using Float.

Float is not a really helpful payment plartfom ,you literally pay more than you should ,they wil reserve the whole amount for days and still charge you monthly installments ontop of it..I'm really disappointed ,for those still thinking of using or buying with this plartfom ,please think again ..funny enough float sent me an email claiming that it's the bank's fault that they haven't realesed the funds ,the bank though also confirmed that it's float that is holding the funds ..this is completely wrong ..I could've just bought the item cash,cause this is pure nonsense .

Made purchasing expensive item affordable

Happy with my experience. Reliable, great layout, easy to understand and professional.

"Effortless and Trustworthy"

My initial experience with Float left a lasting impression of reliability and ease. Transitioning to Float for the first time, I found the service to be exceptionally reliable, offering an excellent and straightforward process. The hassle-free nature of using Float as a payment method was truly remarkable. Everything flowed seamlessly, making it a breeze to navigate.