Super options and advice from Callum at the Nottm store, Dean the fitter arrived and worked through until finish and did a cracking job, proper time served tradesman and the floor looks lovely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great customer experience, the staff helped us to make a good decision in the shade of flooring to pick. We told them the colour scheme of our home, the look and feel we would like to achieve. W... Toon meer
We had a wonderful experience with Floor Giants, especially thanks to Carl and Neil. They were incredibly friendly, helpful, and patient throughout the whole process. They took the time to help us ch... Toon meer
Bedrijf heeft geantwoord
Big thanks to ash at floor giants derby. Very helpful, friendly and professional. Would definitely recommend and will be back
Bedrijfsgegevens
Geschreven door het bedrijf
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Geschreven door het bedrijf
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Contactgegevens
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Verenigd Koninkrijk
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Uitstekend
566 reviews
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Heeft 46% van zijn negatieve reviews beantwoord
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Excellent service from Paul in Cardiff
Excellent service from Paul in Cardiff.
Great advice and took plenty of time to talk us through our options. Finally settled on a floor we loved at a fair price!
19 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thanks so much for the great review, Evan!
Paul will be really pleased to hear this. Choosing a floor can feel like a big decision, so it's good to know he gave you the time and advice you needed rather than rushing you into anything.
Really glad you found something you loved at a price that felt right too.
Thanks for choosing Floor Giants, we hope you enjoy your new flooring!
Great service and advice from Paul
Great service and advice from Paul who made the whole process much easier. The face to face advice and seeing the products in the showroom helped us make a decision we'd struggled to make looking online. Would 100% recommend.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for the wonderful review!
It's great to hear Paul made the whole process easier for you. Sometimes seeing the products in person and getting that face to face advice makes all the difference when a decision feels tricky online.
We'll be sure to pass your kind words on to Paul.
Thanks for choosing Floor Giants and for the recommendation, we hope you love your new flooring!
Excellent service from Shelley
Highly recommend the Basildon branch. My girlfriend and I were welcomed straight away by Shelley who was fantastic throughout, very knowledgable and we didn’t feel forced to buy anything like we felt in some of the other major shops we visited. Highly recommend, thanks again Shelley. Thanks, Luke and Casey.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you so much for taking the time to leave us a review!
We're delighted to hear that Shelley made such a positive impression during your visit to our Basildon store. We always want our customers to feel comfortable when choosing their flooring, with helpful advice and guidance without any pressure, so it's wonderful to know you felt so well looked after.
We'll be sure to pass your kind feedback on to Shelley. Thank you for choosing Floor Giants and for recommending our Basildon branch, we really appreciate your support!
We hope you and Casey enjoy your new flooring!
Jamie has been incredible
Jamie has been incredible! We came in for some advice and samples for our entire flooring upstairs and he was so helpful.
We are so happy with the service and the quality of the product.
Would highly recommend, and will definitely be back when we need more.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your review!
We're delighted to hear that Jamie was able to provide such helpful advice and assist you with choosing flooring for your upstairs project. It's wonderful to know that you're happy with both the service you received and the quality of your flooring.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support and look forward to welcoming you back when you're ready for your next flooring project!
Excellent
I received excellent customer service from Jamie at the Cardiff branch. Most importantly he kept up to date with the progress of my enquiry..giving me some guidance without pressure of the product. Jamie provided an excellent customer service. And I will definitely recommend the store.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Jamie provided such a positive experience at our Cardiff branch. We always aim to keep customers informed throughout their enquiry while offering helpful advice without any pressure, so it's wonderful to know that Jamie achieved this.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for recommending our Cardiff store, we really appreciate your support!
Hedge End Branch Recommended
Great old fashioned service from Hedge End branch, Gary was very knowledgeable about the products and stock levels.
Would definitely recommend.
3 mei 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for taking the time to leave us review!
We're delighted to hear that you had such a positive experience at our Hedge End branch and that Gary was able to provide knowledgeable advice on our products and stock availability.
Providing friendly, helpful service and ensuring our customers have all the information they need is something we take great pride in, so it's wonderful to know Gary made such a positive impression.
We'll be sure to pass your kind feedback on to Gary. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Amazing service from Carl at Floor…
Amazing service from Carl at Floor Giants! We ordered some engineered hard wood for our porch area and it was great, we needed to pop back for some scotia and nothing was too much trouble. Definitely recommend.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl provided such excellent service and was able to assist you with everything you needed for your porch project. It's great to know that he was happy to help when you returned for the finishing touches.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support and hope you enjoy your new flooring!
Antwoord van Floor Giants
Thank you for your review!
We're delighted to hear that Carl provided such great service during your visit. We'll be sure to pass your kind feedback on to him.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Carl was very helpful and experienced…
Carl was very helpful and experienced made my experience quick and very easy. Would highly recommend
13 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Carl was able to provide such helpful and knowledgeable service and make the process straightforward for you. We always aim to make choosing and purchasing flooring as easy as possible, so it's great to know Carl made such a positive impression.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Great service as soon as I came in…
Great service as soon as I came in through the door. Jamie helped with sorting out the best choice and couldn’t be helpful enough it obtaining an excellent deal that beat the competition in quality and price
12 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your fantastic 5-star review!
We're delighted to hear that Jamie was able to provide such helpful advice and assist you in finding the right flooring for your needs. It's especially great to know that he was able to secure a deal that offered you excellent value while still meeting your expectations for quality.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for taking the time to recommend us, we really appreciate your support!
Great Experience
Visited Floor Giants and dealt with Jamie, he was very welcoming and helpful when we were unsure what we needed. Jamie was patient, showed lots of options within our price range, offered opinions and listened to ours. Put us at ease with our purchase. Would recommend to anyone.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Jamie was able to make your visit such a positive experience. Choosing flooring can sometimes feel overwhelming, so it's great to know that he took the time to understand what you were looking for, talk you through the available options and help you find something that suited both your requirements and budget.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Carl was very helpful and friendly…
Carl was very helpful and friendly member of staff
Would strongly recamend floor giants
Very happy with my purchase
Thankyou
12 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your review!
We're delighted to hear that Carl provided such friendly and helpful service and that you're pleased with your purchase. We always aim to make the flooring buying process as straightforward and enjoyable as possible, so it's great to know you had such a positive experience.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Kim @ The Hull Brance
We have been dealing with Kim @ the Hull branch, who has been fantastic with us over the last 8/9 months whilst renovating.
We have made several changes to our original order whilst work was being carried out, changing flooring options, and Kim took all of this in her stride. She was positive, made great suggestions and has been a real help in organising, delivery and fitting.
She's a credit to the company and goes above and beyond. Thanks for everything, Kim.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you so much for you taking the time to leave us such a glowing review!
We're delighted to hear that Kim has been able to support you throughout your renovation and make the process as smooth as possible, particularly with the changes and adjustments along the way. It's wonderful to know that her advice, organisation and positive approach have made such a difference to your experience.
We'll be sure to pass your kind feedback on to Kim. We're very proud to have her as part of the Floor Giants team, and we're sure she'll be thrilled to hear how much you've appreciated her help.
Thank you for choosing Floor Giants and for your continued support throughout your renovation. We hope you enjoy your finished project!
Very helpful and friendly lady,thank…
Very helpful and friendly lady,thank you for my purchase
6 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your lovely 5-star review!
We're delighted to hear that you received such friendly and helpful service and that you were happy with your purchase. We always aim to make the flooring buying experience as easy and enjoyable as possible.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support and hope you enjoy your new flooring!
Great service
Not sure of his name but on the quote it said Marcus in the Basildon store gave excellent custom service and provided me with all the information I needed to know when asked will definitely be coming back!!
26 juni 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience at our Basildon store and that our team member was able to provide helpful advice and all the information you needed when choosing your flooring.
We believe the team member you're referring to is Martin, rather than Marcus, but we're very pleased to know that he made such a great impression! We'll be sure to pass your kind feedback on to him.
Thank you for choosing Floor Giants and for your recommendation. We really appreciate your support and look forward to welcoming you back again in the future!
New carpets fitted
We have recently had carpeting carried out by Floor Giants (Basildon). From our initial visit we found the service to be efficient, helpful and friendly. Shelley Travis dealt with our specific case and the whole process was smoothly arranged from start to finishing follow-up call.
Likewise the fitting itself by Adam and Dave was professional, quick, tidy and again, friendly.
We would give our recommendation fully, noting that another store we visited came across as disorganised and lacking in attention.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that you had such a positive experience with our Basildon team, from your initial visit through to the fitting and follow-up. It's wonderful to know that Shelley was able to keep everything organised and make the process as smooth as possible, and that Adam and Dave provided a professional and tidy installation.
We'll be sure to pass your kind feedback on to Shelley, Adam, Dave and the wider Basildon team. We really appreciate you choosing Floor Giants and taking the time to recommend us.
Thank you again for your support, and we hope you enjoy your new carpet!
come in to the basildon store
come in to the basildon store, to get some flooring! i received outstanding customer care from martin. my flooring has been laid and i couldn’t be happier! thank you again for helping me martin! super happy with the flooring.
17 juni 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Martin provided such a great experience at our Basildon store and was able to help you find the right flooring for your home. It's even better to hear that you're so pleased with the finished result now that your flooring has been installed.
We'll be sure to pass your kind feedback on to Martin. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new flooring for many years to come!
Great shop great worker
Great shop, great prices, have been coming here ongoing for years. I have always dealt with Martin. Martin has alot of knowledge about the flooring and prices. I recommend coming here and speaking with Martin.
8 juli 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your fantastic review and for your continued support over the years!
We're delighted to hear that you've consistently had such a positive experience with our team and that Martin has been able to provide knowledgeable advice and help you find great value on your flooring.
We'll be sure to pass your kind feedback on to Martin, he'll be thrilled to know that his expertise and customer service have made such a great impression.
Thank you for continuing to choose Floor Giants. We really appreciate your loyalty and look forward to welcoming you back again in the future!
Kim was amazing from start to finish
Kim was amazing from start to finish. Even replying to emails at 7:30am on her day off. Also Alistair and Lewis. Great team, so friendly and couldn’t love my floor more! Thank you
15 juli 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your wonderful review!
We're absolutely delighted to hear that Kim, Alistair and Lewis provided such a fantastic experience throughout your flooring project. It's wonderful to know that the team went above and beyond to make the process as smooth as possible and that you're so pleased with the finished result.
We'll be sure to pass your kind feedback on to all three of them. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new floor for many years to come!
Very helpful and friendly would go back
Very helpful and friendly would go back
8 augustus 2026
Review zonder uitnodiging
Antwoord van Floor Giants
Thank you for your lovely review!
We're delighted to hear that you received such friendly and helpful service from our team. We always aim to make the flooring buying process as easy and enjoyable as possible, so it's great to know you had a positive experience.
Thank you for choosing Floor Giants and for your kind feedback. We really appreciate your support and look forward to welcoming you back again in the future!
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