Such a helpful team and very quick to respond to my requests. Casey and Daniel were so proactive to my emails and helped when I was unsure that the floor colour required was the correct one. They sent... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Delivery scheduled for Friday with flooring contractor booked for Saturday. Flooring arrived on time but without adhesive, so I rang (at least 10 mins to get through) to chase delivery and was calmly... Toon meer
Bedrijf heeft geantwoord
Irene and her manager Sarah were very helpful answering questions, sending pictures of samples and helping me choose the right floor. I purchased 31m2 of Ironbark Oak Raw Engineered Wood Unfinished.... Toon meer
Bedrijf heeft geantwoord
Casey was great today on chat. We had a very odd question, i.e. asked if we could lay new Karndean flooring over existing as taking the old covering and plywood underneath would be an horrendous job.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Flooring Supplies
Geschreven door het bedrijf
Shop Engineered Wood Flooring
Shop Laminate Flooring
Shop Vinyl Flooring
Our Inspiration Centre
Contact Us
About FlooringSupplies.co.uk
We sell beautifully stunning and eye-catching floors for the best value around. It’s all covered. From solid to engineered wood, laminate to luxury vinyl, not to mention unlimited free samples, flexible delivery options and a top-notch customer service team.
We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home.
Have a browse around our website at www.flooringsupplies.co.uk, where you’ll find loads of photos, videos, tips and tricks to help you on your way. We've got a Room Visualiser Tool, Free Samples & friendly expert advice to help you find your perfect floor.
We look forward to seeing you soon!
Flooring Supplies
Geschreven door het bedrijf
- FAST DELIVERY
- Express Kerbside Delivery service available from just £40.
- FREE SAMPLES
- It can be tricky to choose a floor based on images alone. That's why we offer a super easy sample service to let you get your hands on your future floor.
- ROOM VISUALISER TOOL
- Our Room Visualiser can be used either on desktop, tablet or mobile – there’s no app needed. It works across all devices and all you need to do is take a picture of your room and the floor is replaced with the selected option! You can rotate the direction of the floor to suit your preference, and you can save and share your image quickly and easily.
- PRICE MATCH PROMISE
- We don't think that you should have to sacrifice first class service just to get a world-class deal. That's why, if you find one of our products for cheaper anywhere else, we'll be sure to match that price ourselves. You'll receive our same great delivery options and the same level of customer support, but at the lowest possible prices.
- FINANCE OPTIONS
- We offer several finance options as we aim to cater to everybody. Our finance options mean you can easily spread the cost and still get your new floor quickly. Our finance is via an external finance supplier, see full details on our website.
The UK's largest online flooring company
Why Flooring Supplies?
Why Flooring Supplies?
Why do we stand out from the rest? At Flooring Supplies, we pride ourselves on offering expert advice tailored to your needs. Our team of flooring specialists is here to guide you through every step of the process, from design inspiration to detailed technical information.
We strive to make your purchasing experience as seamless and stress-free as possible. That’s why we’ve designed an easy-to-navigate website, packed with all the key information you need. Each product comes with installation and maintenance guides, as well as a variety of 'how-to' and comparison content to support your decision-making process.
At FlooringSupplies, we understand the process of getting a new floor can be expensive, which is why we also offer flexible financial options, including interest-free and interest-bearing plans, so you can choose the payment option that works best for you. This is just one of the ways we set ourselves apart, making it easier for everyone to bring their dream flooring home.
Not sure which flooring is right for you? We've got you covered with free samples, and quick delivery across the UK! No matter where you’re located, we’re committed to ensuring that every customer has access to our high-quality products and services.
Here at FlooringSupplies, we’re dedicated to providing the best possible service, competitive prices, and expert advice to make your flooring journey as smooth as possible. Don’t just take our word for it—read our customer reviews to see how we’ve helped others transform their homes.
Contactgegevens
Flooring Supplies, Suite 2, Cringleford Business Centre, Intwood Rd, Cringleford, NR4 6AU, Norwich, Verenigd Koninkrijk
- 01842 769333
- customerservices@flooringsupplies.co.uk
- flooringsupplies.co.uk
4,3
Uitstekend
21K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My second time ordering flooring with…
My second time ordering flooring with Casey. As easy and effortless as always. Very willing to help and get the order sorted. Would definitely come back for more when needed.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Ben,
We're delighted to hear that your second ordering experience was just as easy and effortless as the first. It's wonderful that we could assist you in getting your order sorted, and we appreciate your continued trust in us.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Antwoord van Flooring Supplies
Cheryl L,
We're so pleased to hear that you're happy with the samples and that they arrived quickly. Thank you for your positive feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Excellent communication and very…
Excellent communication and very knowledgable about products.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Margaret Brown,
We're so pleased to hear that you found our communication excellent and that our team was knowledgeable about our products. We appreciate your positive feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Thank you Dinusha for all of your help…
Thank you Dinusha for all of your help and support with choosing our floor. You have gone above and beyond providing us with samples based on our chosen design, preference in colour and exceeded in your customer service skills. Would highly recommend ⭐️
17 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Hayley Leith,
We're delighted to hear about your positive experience! We appreciate your feedback and are glad our team member went above and beyond in providing samples and exceeding your expectations with their customer service skills. We're happy to know you would highly recommend us!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Thanks Irene!
Irene was very responsive and professional; helped me with my query almost immediately and had a good solution in place for my project in just a few minutes via their web chat feature.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Greg P,
We're delighted to hear that you had such a positive experience with our web chat feature. It's wonderful to know that your query was handled quickly and effectively, providing a good solution for your project.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Very helpful and provided me with great…
Very helpful and provided me with great service.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Rod K,
We are so pleased to hear that you found our service helpful and that we were able to provide you with a great experience. Thank you for your kind words!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
The company forgot to send the adhesive
10 augustus 2026
Antwoord van Flooring Supplies
Nh,
We appreciate you bringing this to our attention. We are reviewing our packing process to prevent this oversight.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Antwoord van Flooring Supplies
Stephen Brown,
We're glad the first item arrived well. We are looking into the second delivery for you.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Quick and efficient delivery.
10 augustus 2026
Antwoord van Flooring Supplies
Mr Simon Temple,
We are so pleased to hear that you had such a positive experience with our delivery service. Your satisfaction is very important to us.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great looking sample which was…
Great looking sample which was delivered within a couple of days
16 augustus 2026
Antwoord van Flooring Supplies
Steve Collie,
We're so glad you're happy with the sample and our quick delivery! Thank you for your wonderful feedback.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
I obtained a price match reduction as promised.
I obtained a price match reduction as the website promises. Dinusha was very helpful throughout.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Richard Sycamore,
We're happy to hear our price match policy was helpful and that our team provided excellent service. We appreciate your positive feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
initially delivered wrong design trips…
initially delivered wrong design trips due to ordering mistake butsorted it out relatively quickly thx
14 augustus 2026
Antwoord van Flooring Supplies
GEORob,
We appreciate you sharing your experience and are glad we could quickly resolve the ordering discrepancy for you. Your satisfaction is important to us.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
So disappointed
So disappointed. This is the second home I've used their supply of laminate flooring for but unfortunately, they've really let me down. Having ordered laminate and underlay for a full home renovation, due for delivery yesterday, I found out today they didn't include the underlay. Reason given: they ran out of stock! They were very happy to take my money and let me believe all was well. When I complained, outlining the impact of this is an incredible amount of inconvenience, lost time and cost, I received an apology and the comp of a delivery fee! Unreal. I'd avoid using them if you want reliable fulfilment if your order and good customer service.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
EC,
We appreciate you taking the time to share your experience with us. We sincerely regret the significant inconvenience and frustration caused by the missing underlay for your home renovation, especially given your previous positive experiences with us. We understand the impact this had on your schedule and costs. We are actively reviewing our inventory and order fulfillment processes to prevent similar stock issues from recurring and to ensure all components of an order are delivered as expected. Your feedback is invaluable as we work to improve our service reliability.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
No issues whatsoever.
6 augustus 2026
Antwoord van Flooring Supplies
Thank you for sharing your positive experience with us.
Ordering from Flooring Supplies is so easy
The ordering process was very easy. Dinusha was very knowledgable about the product and also made sure that I had all of the accompanying profiles to finish off the flooring well. She was extra helpful in ensuring that I got the best price and the earliest possible delivery slot. Thanks for making this so easy and straight forward Dinusha
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Neil Casey,
We are so pleased to hear that the ordering process was easy and straightforward for you. It's wonderful to know that our team member was knowledgeable and ensured you had everything needed to complete your flooring project, including helping with the best price and delivery. Thank you for sharing your positive experience!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Not any more
I placed my order on 18 June 2026, and unfortunately, it still hasn’t been resolved.
I was told two weeks ago that everything would be completed, but when the products finally arrived, they were damaged and broken. I returned the items as instructed and was told that I would receive a refund. However, as of today, 14 August 2026, I still have not received my money or any update regarding my refund.
This has been an extremely disappointing experience. I have waited long enough and I expect my refund to be processed immediately.
Unfortunately, after this experience, I will not be shopping with your company again.
18 juni 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Byulent Tyurkel,
We are very sorry to learn about the significant delay and the issues you have encountered with your recent order and refund. We understand your frustration regarding the damaged products and the extended wait for your money back. We are actively looking into this matter to understand why your refund has not been processed and to ensure it is resolved promptly. We appreciate you bringing this to our attention.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great service for resolving delayed order
Order was delayed til October, but Irene was able to help me find a replacement LVT with expedited shipping, and was prompt and responsive in following up to me. Appreciate her & her manager, Sarah, for the support in resolving the delay.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Chelsea Heng,
We are so glad we could help resolve the delay and get you a suitable replacement with expedited shipping. We appreciate you acknowledging our team's efforts!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Dinusha was brilliant from start to…
Dinusha was brilliant from start to finish. Really helpful, quick to come back to me, and took the time to make sure everything was right rather than just rushing the order through. She also got me a better price than I expected. Made the whole thing easy!
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Ella Dawson,
We're delighted to hear about your excellent experience! We appreciate your feedback and are so glad our team member was helpful, responsive, and ensured everything was perfect, even securing a better price. It's wonderful to know the process was made easy for you.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great support from Irene
14 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
Richard Lewis,
We are so pleased to hear about your positive experience with our support team. We appreciate your kind words!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great service
Great service, Jessica was very helpful and assisted me with everything required. Also price matched for me no problem. Will highly recommend anyone looking for lvt moving forward
13 augustus 2026
Review zonder uitnodiging
Antwoord van Flooring Supplies
steven macdonald,
We're so pleased to hear about your great experience and that our team member was very helpful! It's wonderful that we could assist you with everything and price match without any problems. Thank you for your high recommendation!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.