Flooring Supplies Reviews 21.053

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Samples were delivered really quick good size as well i just have not made my mind up yet on with one I'll go for used this company before and no problems at all

Beoordeeld met 5 van de 5 sterren

Ordered samples online which came promptly. Was then contacted via email.by Casey who kindly helped me fulfil my order and getting me the best price possible. Great service from Casey and apprec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is a very easy company to deal with. Website easy to navigate. Samples arrived promptly. Ordering process straight forward. Product delivered on agreed day with no issues. Product was as the samp... Toon meer

Beoordeeld met 5 van de 5 sterren

This was my first time using Flooring Supplies, and I honestly couldn’t complain at all. From the very beginning, the team was extremely helpful. When I needed to change my product, they handled it qu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vloerenwinkel
  2. Doe-het-zelfzaak
  3. Vloerenlegger
  4. Bouwwinkel
  5. Hout/parket/laminaat leverancier

Over Flooring Supplies

Geschreven door het bedrijf

Flooring Showcase Shop Engineered Wood Flooring Shop Laminate Flooring Shop Vinyl Flooring Our Inspiration Centre Contact Us

About FlooringSupplies.co.uk

We sell beautifully stunning and eye-catching floors for the best value around. It’s all covered. From solid to engineered wood, laminate to luxury vinyl, not to mention unlimited free samples, flexible delivery options and a top-notch customer service team.

We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home.

Have a browse around our website at www.flooringsupplies.co.uk, where you’ll find loads of photos, videos, tips and tricks to help you on your way. We've got a Room Visualiser Tool, Free Samples & friendly expert advice to help you find your perfect floor.

We look forward to seeing you soon!

Flooring Supplies

Geschreven door het bedrijf

FAST DELIVERY
Express Kerbside Delivery service available from just £40.
FREE SAMPLES
It can be tricky to choose a floor based on images alone. That's why we offer a super easy sample service to let you get your hands on your future floor.
ROOM VISUALISER TOOL
Our Room Visualiser can be used either on desktop, tablet or mobile – there’s no app needed. It works across all devices and all you need to do is take a picture of your room and the floor is replaced with the selected option! You can rotate the direction of the floor to suit your preference, and you can save and share your image quickly and easily.
PRICE MATCH PROMISE
We don't think that you should have to sacrifice first class service just to get a world-class deal. That's why, if you find one of our products for cheaper anywhere else, we'll be sure to match that price ourselves. You'll receive our same great delivery options and the same level of customer support, but at the lowest possible prices.
FINANCE OPTIONS
We offer several finance options as we aim to cater to everybody. Our finance options mean you can easily spread the cost and still get your new floor quickly. Our finance is via an external finance supplier, see full details on our website.

The UK's largest online flooring company

Why Flooring Supplies?

Why Flooring Supplies?

Why do we stand out from the rest? At Flooring Supplies, we pride ourselves on offering expert advice tailored to your needs. Our team of flooring specialists is here to guide you through every step of the process, from design inspiration to detailed technical information.

We strive to make your purchasing experience as seamless and stress-free as possible. That’s why we’ve designed an easy-to-navigate website, packed with all the key information you need. Each product comes with installation and maintenance guides, as well as a variety of 'how-to' and comparison content to support your decision-making process.

At FlooringSupplies, we understand the process of getting a new floor can be expensive, which is why we also offer flexible financial options, including interest-free and interest-bearing plans, so you can choose the payment option that works best for you. This is just one of the ways we set ourselves apart, making it easier for everyone to bring their dream flooring home.

Not sure which flooring is right for you? We've got you covered with free samples, and quick delivery across the UK! No matter where you’re located, we’re committed to ensuring that every customer has access to our high-quality products and services.

Here at FlooringSupplies, we’re dedicated to providing the best possible service, competitive prices, and expert advice to make your flooring journey as smooth as possible. Don’t just take our word for it—read our customer reviews to see how we’ve helped others transform their homes.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

21K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great service and helpful support from Irene

I had a very good experience with Flooring Supplies. Irene was very helpful and professional, especially with pricing assistance and delivery arrangements. She answered my questions clearly and made the order process smooth and straightforward. I also appreciate the support from Irene and her manager Sarah. I would be happy to recommend them.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LTV Flooring

This is a very easy company to deal with. Website easy to navigate. Samples arrived promptly. Ordering process straight forward. Product delivered on agreed day with no issues. Product was as the sample in respect of colour and quality. So good in fact that I've ordered more for an other room.

1 mei 2026
Beoordeeld met 1 van de 5 sterren

Quick to take money, long to fix their mistakes!!

Very disappointing experience with FlooringSupplies.co.uk.

They sent the wrong quantity of flooring to the wrong address, which caused major delays to a booked installation job for my customer. Everything had already been arranged, so the customer had to reschedule and I lost work and income because of the mistake.

To make matters worse, the incorrect delivery was sent to my own address, meaning I’ve now had to stay home and wait for them to collect it, costing me even more time.

Mistakes can happen, but the way this was handled was extremely frustrating considering the impact it had on both myself and my customer. Other than a simple “sorry”, there was no real attempt to make things right.

As a tradesperson, reliability from suppliers is crucial, and unfortunately this experience caused unnecessary stress, delays, and lost earnings.

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst company I have ever delt with

Worst company I have ever delt with. Spend a couple of grand with them. Delivery has not arrived. No information from them as so ever. Called the customer service waited one houer on the phone and no one answered. Will be cancelling my order. Avoid at all cost.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order not received!

I requested a delivery date and my order never turned up and still hasn't! I haven't received any communication about this either. I have emailed but no response yet. I had already booked in a fitter to install the flooring so this is incredibly frustrating.

6 mei 2026
Beoordeeld met 5 van de 5 sterren

Jessica was very responsive today and…

Jessica was very responsive today and answered all my questions promptly.

9 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

LE,

We're happy to hear that your questions were answered promptly and that you found the responses helpful. Thank you for your positive feedback!

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

It was a good quick answer and…

It was a good quick question and answer. The response is quick too with all the details i need. Thank you so much!

9 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Chrissie,

We're happy to hear that you received a quick and detailed response to your question! We appreciate you taking the time to leave us such positive feedback.

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

Laminate purchase

Casey really helped secure the purchase with her knowledge and professional attitude to assist the customer in a very polite efficient manner. Would use again.

8 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Sonia Armstrong,

We're happy to hear that the purchase was secured with the assistance provided. We appreciate your kind words regarding the knowledge, professional attitude, and efficient manner in which the customer was assisted.

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

First time using Flooring Supplies and…

First time using Flooring Supplies and I have to say I’ve been really impressed. I initially ordered 3 samples which arrived very quickly, making it easy to compare options before deciding.

Once I’d chosen the flooring I wanted, I phoned up to enquire about setting up a trade account and spoke with Jessica. The service I received was amazing, all of my questions were answered quickly and professionally, and the whole process was really straightforward.

Based on my experience so far, I would highly recommend Flooring Supplies to anyone looking to purchase flooring. Excellent customer service by Jessica from start to finish.

8 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Jon Wall,

We're happy to hear that you were impressed with our sample service and the support you received while setting up a trade account. We appreciate your recommendation and are glad the process was straightforward for you. Thank you for your positive feedback!

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

Casey was extremely helpful

Casey was extremely helpful, sorting out my order for me, and answering my queries!
I am extremely impressed with the service I received and the great value!

6 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Malcolm Wilson,

We're happy to hear that you received helpful assistance with your order and queries. We appreciate your positive feedback regarding the service and value you experienced.

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

FS Order

Samples arrived quickly and really good customer service - thanks to Casey for help with ordering.

8 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Shannon Blake,

We're happy to hear that your samples arrived quickly and that you received really good customer service with your order. Thank you for your positive feedback!

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, fast delivery.

20 april 2026
Logo Flooring Supplies

Antwoord van Flooring Supplies

Simona,

We are happy to learn that you received excellent service and fast delivery. We appreciate your positive feedback very much!

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

Casey was helpful with the ordering…

Casey was helpful with the ordering process and beyond with good communication

7 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Helen MacHardy,

We're happy to hear that you found the ordering process helpful and that you experienced good communication. We appreciate your positive feedback!

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

VERY QUICK

VERY QUICK TO SEND SAMPLES THANK YOU

10 april 2026
Logo Flooring Supplies

Antwoord van Flooring Supplies

miss Lucia Mapp,

We're so happy to hear that you received your samples quickly. Thank you for your positive feedback; we appreciate it.

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 5 van de 5 sterren

my first time using Flooring Supplies

This was my first time using Flooring Supplies, and I honestly couldn’t complain at all. From the very beginning, the team was extremely helpful. When I needed to change my product, they handled it quickly with no hassle and no extra charge. They also arranged delivery exactly when I needed it. Excellent service all around.

5 mei 2026
Review zonder uitnodiging
Logo Flooring Supplies

Antwoord van Flooring Supplies

Mr August Konti,

We're happy to hear that you had a positive first experience! We appreciate your feedback and are so glad we could assist with your product change and delivery needs. Thanks for sharing; we value your business.

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

Beoordeeld met 1 van de 5 sterren

Waiting for details of delivery

Waiting for details of delivery. Poor communication (none) on emails

1 mei 2026
Logo Flooring Supplies

Antwoord van Flooring Supplies

KO,

We apologize for the lack of delivery details and poor communication. We'll investigate and improve our email responsiveness. Thanks for your feedback.

customerservices@flooringsupplies.co.uk

nicolehawthorne, Flooring Supplies

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