Floss & Rock Reviews 

Fantastic customer service. Great products and fab communication. Definitely recommend and will purchase from them again! Thank you!

Received the colour change umbrella within a couple of days of ordering. We are experiencing a heatwave at the moment so not had any use as yet but it seems very good quality and I’m sure my granddaughter will love it
Thank you

Amazing customer service and beautiful product.
I have asked for a older puzzle which we bought 4 years ago and lost a piece from it. Lynda went over and beyond to try to find one for us. Unfortunately she was not able to but send our son different puzzle and as a bonus an umbrella in the same print.
They are just brilliant like their long lasting products.
Thank you so much Lynda :)

Beautiful brolly, great service.

Have used this company a couple of times now. We love the paint pads (among other things) and the customer service is first class.

The most recent order was missing some items and they dispatched them so quickly that they arrived two days later along with a free gift worth £10 by way of apology. Thank you very much!

Very efficient service from ordering to delivery, item excellent quality and something different from usual high street shops

I had a question about the product, which was answered promptly and clearly - very helpful. The item was delivered really quickly too. I can’t comment on the actual item, as it was a gift for my granddaughter and it isn’t her birthday yet.

Fabulous items for my daughter top quality too she loves them!

Thankyou for the replacement tin my granddaughter was over the moon! Especially for the added matching game . It was a wonderful surprise!! Thanks again

Customer service was exceptional. A minor issue with my order was rectified efficiently.

I have used your company a few times and never disappointed with the service. It is easy to order from a great selection of items for children. The various products are top quality. Delivery is always prompt. Happy children!

I emailed the company about packaging (I’d bought the item through Amazon but had to return it as it was damaged). I received an immediate reply so I then ordered the item from Floss and Rock. It came the next day, well packaged and in perfect condition. Fantastic service!

We have a lot of Floss & Rock items (coloring books, umbrellas, puzzles...) and they're all great! Good quality and amazing design, but their support service is just awesome! We had a problem with a missing puzzle piece and they went the extra mile! Thanks so much for your help!

There was an issue with the rucksack we received as a present. Customer services were so brilliant at sorting a replacement. The rucksack is great op. Quality zip! And my son gets compliments on how unique it is!

The items I ordered were great quality, arrived promptly and were well packaged.

Great find, great designs and high quality product! Great attention to detail and even the inside is patterned! Love how It’s sustainably made and my little boy loves his new bag.

Incredibly helpful in resolving an issue with a faulty product. Quick response & great communication!

Great quality water bottles, my son loves them. We’ve gone though so many different brands over the years and these are by far the best quality. I also had an issue with the lid and the team at Floss & Rock were superb and resolved it really quickly. I’d highly recommend them and their products (especially the bottles).