Awful company, do not use!! Bought in Dubai. My husband bought flowers for me which started to wilt within hours of delivery and a lot of the bouquet were dead within the first 24hours. Their custom... Toon meer
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Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Toon meer
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Toon meer
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... Toon meer
Bedrijfsgegevens
Over floward.co.uk
Geschreven door het bedrijf
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Contactgegevens
Verenigd Koninkrijk
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
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BAD PACKAGING FOR SENDING GIFTS: Didn’t meet the expectations
I have ordered a flower bouquet from floward uk as a birthday gift for a special person, I had high expectations on it but turned out to be a “DIY” flowers that had to be arranged by the recipient which is not suitable for a birthday gift. The flowers have not bloomed and were in an unappealing box.👎👎👎I DO NOT RECOMMEND ORDERING FROM THERE
Very Bad Quality and Customer Experience
I had a bad experience with Floward Saudi. The flowers they delivered were dead (I have supporting pictures), despite the arrangement being so expensive. Instead of caring about their reputation and replacing the order to compensate for the embarrassment they caused, they did nothing. I will never order from them again.
I had a terrible experience with…
I had a terrible experience with Flowered UAE. They sent me flowers in very bad condition. The minute I opened the bouquet, all the peonies were falling off. I sent them video and photos of the damaged flowers, but they did nothing. Their complaint team hasn't refunded me, apologized for the service, or sent a replacement. They're completely unresponsive and keep repeating the same answer: "Someone will get in touch with you." But nobody ever does. They promised a refund, but I haven't received it, nor have they sent any replacement flowers. Their service is the worst, with bad quality flowers, poor customer service, and unresponsiveness. Avoid this company at all costs!
Excellent service
Excellent service
Especially taking all the responsibilities to call a person and make sure of their best timing to deliver
Excellent flowers, bad attitude (delivery guy)
The order came on time+ it was better than the pictures.
One thing I was upset about is the delivery guy. When I didn’t hear the doorbell he called and said that he left it with the reception and I should come down. I said no I can’t please come upstairs.
He came upstairs and knocked my door very very loudly!! When I opened the door he just ran away. Disappointing attitude.
the red wrapping didn’t look nice we…
the red wrapping didn’t look nice we don’t like how it looked
Worst company ever
Worst company ever! Long delivery, wrong orders, etc.
Looked terrible nothing like the photo
Looked terrible nothing like the photo. Extremely disappointed with the money I spent. Should of contacted a local florist.
The flower look big in the app but in the real normal compering with the price
Last time the told me they will give me discount for next order in uk but they didn’t
The flower look big in the app but in the real normal compering with the price
Amazing service..
Amazing service.., amazing staff especially Mr.Zein .. so helpful and kind ..
Easy to order and in time to deliver..
Thank you & for sure it won’t be the last time..
Vday scam in UK -Absolutely disappointing
Absolutely disappointing. Pre-ordered for Valentines day. They reached out 2 days before Valentines day asking to pay double or reschedule as they are busy. Unacceptably rude customer care and they also send message to recipient ahead of time and informed of arriving gift forcing the customers to pay double for Vday delivery. Choose an alternative and never rely on this service. Absolutely worst in UK.
Thank you every thing was ok
You send flowers defiant what I…
You send flowers defiant what I choose.. it’s look so bad I’m embarrassed about that 💔🥹
I am writing to express my deep…
I am writing to express my deep disappointment and embarrassment regarding the recent flower delivery I ordered through your service. I had specifically requested a vase of flowers, but to my dismay, the recipient received them in a paper bag. This experience has been the worst I've had with your application.
Your platform used to be my go-to option for gifts and flowers, and I am genuinely concerned about what went wrong in this instance. I would appreciate a prompt investigation into this matter and a resolution to ensure such lapses do not happen in the future.
I kindly request compensation for this experience with the recipient.
Sincerely,
I didn’t get the chocolate
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