Awful company, do not use!! Bought in Dubai. My husband bought flowers for me which started to wilt within hours of delivery and a lot of the bouquet were dead within the first 24hours. Their custom... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Toon meer
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Toon meer
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... Toon meer
Bedrijfsgegevens
Over floward.co.uk
Geschreven door het bedrijf
Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves on creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Contactgegevens
Verenigd Koninkrijk
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
2,6
Slecht
478 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nem at Floward is an exceptional…
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of them. He worked to a set budget and communicated well with myself and other vendors so I didn’t have to worry at all. I will most certainly choose Nem and Floward for any future events.
2 september 2023
The bouquet in the website had nothing…
The bouquet in the website had nothing to do with the bouquet delivered. Plus the excessive value I paid for the little bouquet received by my friend
It was so embarrassing.
30 augustus 2023
Review zonder uitnodiging
The best thing about Floward is it’s…
The best thing about Floward is it’s easy to use
3 augustus 2023
delayed order and no note!!
my order got delayed and pushed for the next day and they also didn’t add the note i asked for!
3 augustus 2023
Best stuff best service
1 augustus 2023
should get the best delivery company
You should get the best delivery company because my order went to someone else by mistake, you should check before you arrived
3 juli 2023
Very good 👍🏻 Beautiful
5 juli 2023
Different than I choose
4 juli 2023
The experience of ordering from floward…
The experience of ordering from floward uk was excellent thank you for your super service
11 juni 2023
Antwoord van floward.co.uk
We are grateful that you have chosen Floward to be a part of your special occasion 🌺
Antwoord van floward.co.uk
thank you for choosing our company for your recent celebration with your loved ones, We are thrilled to hear that you had a positive experience with us and that you were satisfied with it!✨🌷
Flower's was amazing
Flower's was amazing! Worth the money! My girlfriend was very happy to receive a such amazing bouquet!🌹The communication is at high level, delivery fast and easy.
9 juni 2023
Antwoord van floward.co.uk
Thank you for choosing our company for your recent celebration with your loved ones, we are thrilled to hear that you had a positive experience with us and that you were satisfied with it! 🌹
the gift was more than a month late and…
the gift was more than a month late and jot my choice
1 juni 2023
Antwoord van floward.co.uk
Dear Loujayne we apologize for any inconvenience this delay has caused, and we appreciate your patience and understanding during this time. but no worries we will be in touch with you shortly to resolve this issue in a way that you are satisfied with.🌷
I scheduled in time but it’s coming late
20 mei 2023
Antwoord van floward.co.uk
Dear Raghad, we apologies for any inconvenience this delay has caused, and we appreciate your patience and understanding during this time. unfortunately, the delay was caused by the delivery company policy as they take an additional day for delivery, but no worries we will be in touch with you shortly to resolve this issue in a way that you are satisfied with.🌷
The product wasn’t available and not…
The product wasn’t available and not delivered on time although it was time sensitive (a birthday), I was then offered a replacement which also wasn’t available and then another replacement was sent with a day later! The customer support lady was very nice and helpful, but the whole experience was spoiled, although it tried the service in another county and it was excellent and I just assumed it would be better in london!
24 mei 2023
Antwoord van floward.co.uk
Dear Dina, we are sorry to hear about your experience with us in that way and we hope you accept our sincere apology. and because your satisfaction is our one priority, and we want to reduce any issues to be done that may impact your celebration with your loved ones, you will be contacted from our customer satisfaction team to take care of this issue.🌷✨
Worst ever..the delivered the order…
Worst ever..they delivered the order after one day from my moms birthday and they delivered without informing her .. they just left it down in the reception and the flowers are not fresh 👎🏻👎🏻👎🏻👎🏻👎🏻
15 mei 2023
Antwoord van floward.co.uk
Dear Saeeda We want to assure you that we are committed to providing a high-quality service to our customers and will do everything possible to minimize any impact on your celebrations with your loved ones.
Our customer satisfaction team will contact you now.🌺🙏
love the flowers
15 mei 2023
Antwoord van floward.co.uk
We are grateful that you have chosen Floward to be a part of your special occasion 🌷
fantastic platform for flower…
fantastic platform for flower enthusiasts offering an attractive design user friendly interface and high quality flowers with timely delivery.
It deserves praise for providing a wonderful shop.
In addition, great customer service.
13 mei 2023
Antwoord van floward.co.uk
We appreciate that you have selected Floward to be a part of your special occasion.🌷
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.