My past several orders i have been charged for stock that i have not received. I object to paying for something that I will not be receiving. You should be taking the payment after the order is picke... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Received mouldy bruised and fully blown flowers. I was offered a refund for the worst stems and told that I could travel out to Logan to collect replacements but the whole order was sub par. I end... Toon meer
Bedrijf heeft geantwoord
I found the website a little confusing at first but then placed the order. Some of the items purchased were great, others a little disappointing given the price paid and what I thought I was buying.... Toon meer
Bedrijf heeft geantwoord
The flowers were gorgeous, fresh and securely packed, but the website is very confusing, unfriendly and slow. I ordered the wrong product due to the lack of a proper description and was very confused... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FLOWERHUB is Australia's Online Flower Market in Logan City, Brisbane offering Australia-wide delivery. Making accessing wholesale Fresh Flowers, Dried Flowers, Plants & Floral Accessories that you need as easy as Click. Buy. Delivered. "Flowers make people Happy" and here at FLOWERHUB we are helping people express their emotions through flowers. We are a 100% online marketplace. If you want to shop in person, then go next door to our sister company Southside Flower Market which offers in-person shopping 6 Days a week. Shipping out via Air & Road transport we service all states except WA and TAS. Chat with us via our website. Come have a look online at the flower market. It's fun, easy and quick to do.
Contactgegevens
6 Carlyle Street, 4127, Slacks Creek, Australië
- 07 2113 9222
- service@flowerhub.com.au
- flowerhub.com.au
2,3
Slecht
243 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Alway's super helpful quick with their…
Alway's super helpful quick with their responses. Love watching the live updates on Facebook with what's in stock, keep those up!
Flowers are always super fresh and knowing that they will be delivered to rural areas & for such an amazing price!
Will always recommend flower hub to anyone who asks!
13 september 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
YAY we are so happy that you are happy. We do aim to be super quick and as Nikki says "Get it in, Get it Out" Thank you so much for your review Emma. Made our Day :-)
Antwoord van FLOWERHUB
Thank you so much for your review. We are so happy that you found us all of the above that you said. Yay
was easy and quick
10 september 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Even we were a little surprised at how quickly we could get to you in Proserpine. Less than 24hrs for under $30. YAY. So Glad you liked the service. Thank you for your review. Means a lot to us & got our pack team super excited.
good fresh flowers and wont send if not…
good fresh flowers and wont send if not up to standard.
28 augustus 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thanks for your review Anita. We try our hardest to make sure customer gets the best quality of the products they get. We appreciate you and look forward to doing more for you.
Flowerhub's new online communication…
Flowerhub's new online communication strategy is fantastic! the team get back to you immediately. We Love that we can go online and see what is beautiful/fresh/available to us, that we can go on a tour around the cold room with helpful staff and see what is available and get our order delivered interstate overnight! Thanks Flowerhub!
8 augustus 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
YAY. Thanks for the love Carly. We were a little nervous at turning off our phones but knew that we could serve you better using FB Messenger Chat and Email. We aim for immediate response. So Glad you've experienced it. Thanks again for your feedback.
Truly Brisbane’s Best Flower Market
I can not fault Flower Hub - their range is excellent, new and interesting stock is always coming through and I am always so impressed with the quality of my flowers. More than reasonable delivery fees and if you decide to collect the service is friendly and super prompt! I am so glad this market is not too far from home for me, it is my favourite place to source flowers! And the best part is the convenience you have with looking at your flowers online and then purchasing them so easily!
2 augustus 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Georgia our whole team is so excited by you review! Thank you. We love that you Love being able to see the flowers online in our L.I.V.E stock. Appreciate your review.
Good customer service
27 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for your Review Catherine. We appreciate you.
Wonderful service and very friendly…
Wonderful service and very friendly people.
11 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for your very kind words Sue.
Very helpful service
4 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you Kate. That's our main aim here. Appreciate your comments.
The easiest way to buy flowers!
Simple, user-friendly way to buy flowers.
Staff are great and always helpful and communication avenues are being streamlined and always improving.
Great dried flower supply!
4 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for your review Haylee. It's great that you've noticed the tweaks we've been making to the customer chat using Facebook Messenger etc & also to the customer interface in the Online Flower Market. :-)
Convenience
Convenience, fast and reliable.
I am a new customer to Flowerhub and as the owner of a retail florist on the Gold coast I need fast access to flowers.I get great quality and variety delivered over night!! A special mention to Leanne who made me see the light.
3 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for sharing your thoughts Summa. We are delighted that we have made it a little easier for you & love that we have the opportunity to look after you. Thank you for your review.
Always helpful
Always helpful, great range, easy to order and quick & convenient!
3 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for your lovely review Gianna. We are glad that you have experienced us as "Easy to Order" which is what we are all about.
Good quality , fast delivery and helpful staff
The staff are friendly and efficient. Every time I have ordered stock it is delivered promptly and is of a high quality.
3 juli 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
We are Glad you like our FAST delivery Susan. We aim to Get It In - Get It Out whilst ensuring product is what you expect from a quality point of view. Thank you for your review.
Always excellent to deal with
Always excellent to deal with
Friendly, helpful customer service and fast delivery without a hiccup!
Highly recommend to all
29 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for your Review Karen. Much appreciated. :-)
Great Service!!
Friendly smiles, great service and product range.
27 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you Samantha :-) We are always happy to see you too. Thank you for your review.
Flowerhub
Have been buying from Nic and his team for over 20 years now when they were known as Christensens Flower Auction
27 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Hi Barbara. Thank you so much for reviewing us. We are so blessed to have you as a customer for over 20 years. Although we have a New Name. Same Team. That wont change :-)
The idea of using "Auction" to source…
The idea of using "Auction" to source flowers for my business was surely a turn off for me as a new user until I discovered that it was just the name with some 'auction" history. However where I saw the differentiation in your business from other market suppliers was the online buying model rather than the traditional fax, email or over phone.
Flowerhub seems like a good re branding strategy.
27 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for sharing your views Shalini. It's exactly one of the main motivators for us to undertake the name change as our technology evolved to meet the customer demand of anytime shopping online. We're glad you like the name change idea.
Good quality product at good prices
Good quality product at good prices. If you have an issue it gets solved quickly.
27 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
Thank you for your sharing your thoughts Nina. We do try and solve any issue quickly & effectively, I'm glad you've had that experience.
Great location to pop in and pick up…
Great location to pop in and pick up quality fresh flowers for me, a Gold Coast florist. Informative website to jump on and see what is in the cool room, and love Leanne's updates on Facebook with live videos.
27 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
We're glad you find our location, online platform & Facebook videos convenient Kerilyn. We love being here in Slacks Creek, at the center of all the roads to North, South, East & West. :-)
The team at Flowerhub always go above…
The team at Flowerhub always go above and beyond to cater our specific requests. We are able to pass on high quality and extensive variety to our customers. They are available 7 days a week which sets them above other wholesalers, very friendly and welcoming staff.
27 juni 2019
Review zonder uitnodiging
Antwoord van FLOWERHUB
We love the fact that we are open longer than any other wholesaler too Sarah. We believe 7 Days is a must in the Perishable industry so that you have the ability to meet your customers expectations at a time they need it. Thank you for the review & compliments about our team. We are hear to serve :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.