flyp Reviews 

202
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 2 van de 5 sterren

Been trying to get hold of these guys to discuss a potential sale for a few days now with no answer when calling, no callback, no response to their online form enquiry....not a good start. Two stars i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a truly lovely stay. The house is beautifully situated in wonderful surroundings, and our host was attentive and helpful throughout, which made everything feel easy and relaxed from start t... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely house, excellent location and everybody felt right at home instantly! Perks was having the lift in the house made it so much easier for our grandmas to go up and down with ease.

Beoordeeld met 4 van de 5 sterren

Check-in was easy and the apartment was cute and in an accessible area. However, very little soap and toilet paper were provided, and this was not restocked when the cleaners came. As a result, we had... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Appartementverhuur voor korte termijn
  4. Binnenhuisarchitect
  5. Makelaardij

Geschreven door het bedrijf

From empty property to a home that sells. At flyp, we know how to make the right buyer fall in love. We transform empty properties so our homeowners can sell faster, for more. Our mission is to make every home sell for its fullest possible value. Using our unique business model, homeowners now have a genuinely ground-breaking way to sell their home. A flyp home is made to sell.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

202 reviews

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4,2

Alle reviews

(202)

80 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Flyp Home Staging Review: Exceptional Service with Outstanding Results

I was having a difficult time selling my home, even after working with several different agents. That's when my selling agent recommended Flyp, and I’m so glad they did! Flyp completely transformed my home in only three weeks by doing some thoughtful updates and staging it with a beautifully designed layout that really showcased the space. The difference was incredible!

The results spoke for themselves—I was able to sell my home for much more than I ever thought possible. What impressed me even more was how quickly we went under offer—within just a couple of weeks. Although Flyp provides assistance with rental services to help with expenses if a sale takes time, we didn't even need that option.

I highly recommend Flyp to anyone looking to sell their home. Their expertise in home staging and property enhancement truly makes a difference, and they’ll help you maximise the value of your property. Exceptional service and results!

6 september 2024
Review zonder uitnodiging
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Antwoord van flyp

Thank you so much, Martin, for sharing your experience! We're absolutely thrilled to hear that Flyp could make such a positive impact on your home sale. It’s wonderful to know that the updates and staging helped showcase your property’s full potential, and we’re delighted that you were able to sell for more than you expected—and so quickly, too!

Your kind words about our service and expertise mean the world to us. We're glad the process was smooth and successful for you, and we're always here if you need anything in the future. Thank you again for your recommendation!

Beoordeeld met 5 van de 5 sterren

Anita

Anita,
Had a great experience working with her,
Hard Working and Passionate.

6 september 2024
Review zonder uitnodiging
Logo flyp

Antwoord van flyp

Thank you for sharing your feedback! We're delighted to hear you had a great experience working with Anita. Her hard work and passion truly make a difference, and we’re glad it showed in your experience. We'll be sure to pass along your kind words to her!

Beoordeeld met 5 van de 5 sterren

Selling a property is always stressful

Selling a property is always stressful, Flyp took so much of the heavy lifting from us and did a better job than we ever could!

22 augustus 2024
Review zonder uitnodiging
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Antwoord van flyp

Thank you so much for your kind words! We're thrilled to hear that we could take the stress out of selling your property and make the process easier for you. Our goal is always to provide the best service possible, so knowing we could exceed your expectations means a lot to us. Wishing you all the best, and if you ever need anything in the future, we're here to help!

Beoordeeld met 5 van de 5 sterren

Flyp has been instrumental in enhancing…

Flyp has been instrumental in enhancing the appeal of our new build properties, helping us achieve above-market rental rates. Their staging not only makes the spaces more attractive but also allows potential buyers to envision themselves living in the property, rather than just seeing an empty room. Their innovative approach to the sales market—by adding value to properties and involving multiple agents for a single agency fee—has been impressive. The team has been exceptional, from seamless onboarding and project management to excellent account management. We're now collaborating with them on two of our developments, and it truly feels like a partnership rather than just a transaction.

28 augustus 2024
Review zonder uitnodiging
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Antwoord van flyp

Thank you for the great review! We’re glad our staging and approach have helped your properties stand out and achieve above-market rental rates. It’s rewarding to know our work has made it easier for buyers to imagine themselves living in the spaces.

We also appreciate your kind words about our team. We’re excited to continue working together on your developments and look forward to more successes ahead!

Team Flyp

Beoordeeld met 5 van de 5 sterren

Excellent service, brilliant sale price for our London house

We used Flyp to maximise the market we could appeal to when selling our London house - and therefore maximise the price. Flyp's links with multiple agents proved invaluable - within two weeks we were receiving best and final offers well over the asking price. The agents who introduced our final buyer, Acorn in Camberwell, were brilliant, but we would probably not have selected them had we gone down a single agent route. The Flyp team, Lee especially, had our backs right through what proved at times a tricky process, and it was great to be able to consult with him on how to handle the twists and turns. We agreed a fee structure designed to incentivise agents to achieve the best possible price, and although this cost us more in fees, it more than paid off as the eventual price was well above asking, and even above the "optimistic" price we'd estimated ourselves. The only downside was that some of the admin around the early stages eg photography, was a bit hit and miss, which knocked our confidence in using this innovative platform. When we flagged this, the problems were very quickly resolved and we had an excellent experience from then on. Many thanks to the whole team! We would definitely use Flyp again, and have already recommended to friends.

2 augustus 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Heather,

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that Flyp helped you maximise the market reach for your London home and achieve such an outstanding result. It’s great to know that our connections with multiple agents, especially Acorn in Camberwell, made a significant difference in the sale process.

We’re glad that Lee and the team could support you through the more challenging moments and that the tailored fee structure worked out so well for you. We truly appreciate your feedback regarding the initial admin process, and we’re pleased that we could quickly address the concerns to enhance your experience.

Your recommendation means the world to us, and we’re delighted that you’d choose Flyp again. Wishing you all the best in your next chapter!

Best regards,
Team Flyp

Beoordeeld met 5 van de 5 sterren

Amazing Staging lifting the value of my flat

Here's a revised version of your review:

"My real estate agent at Nested introduced me to Flyp, who offered to stage my flat to make it more appealing to buyers while also generating income from short-term rentals during the sale process. The Flyp team did an exceptional job refreshing and decorating the flat, leading to an offer just a few days after it hit the market. Ceiran, Jason, Lauren, and the rest of the team did a fantastic job and kept me updated every step of the way."

15 augustus 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Mario,

Thank you for sharing your experience! We’re thrilled to hear that the staging and short-term rental strategy worked so well for you. It’s fantastic that the refreshed and decorated flat led to a quick offer. We're glad that Ceiran, Jason, Lauren, and the rest of the team could keep you informed and deliver great results throughout the process.

We appreciate your trust in Flyp and look forward to working with you again in the future!

Best regards,
Team Flyp

Beoordeeld met 5 van de 5 sterren

Great tool for agents

I've been working alongside Flyp for about a year now.
For this review to be has helpful as possible, I'll be completely candid, I knew of Flyp as a concept before I'd fully started working with them. I truly didn't think they were up to much and couldn't see how they would benefit me or our operations as a property professional.

I was incredibly dubious, but Jonty at Flyp collared me one day and gave me an overview of all their services. Since then, credit to Jonty, it has been another arm to our business, and our account has really taken off.

It's not for every one, I get that, but having a contact like Flyp as an agent is so useful.

They really help with properties we've struggled to shift because of it being vacant/empty. Sometimes, as we know, vacant properties struggle to captivate imagination. Virtual staging can only get you so far, and actual staging can be so expensive, plus you don't really want the client to do a cheap Ikea run to improve things.
Having Flyp kit out the property with furniture has helped no end to a lot of our listings that really needed it.

We've also started to recommend them, on the development side which has been very helpful.
They help bridge the gap on clients expectations. You see a lot in London that clients tend to want to achieve X but their property is only worth Y, and in most cases the client can't afford the works themselves to make the property the amount they're after, or maybe even lack the vision.

By having Flyp as a recommendation it's helped a few of clients now uplift the property with their team, with little effort from the client.

Again, I appreciate some clients say it's not for them, but I'd always recommend someone speak to Flyp to assess their options. As most of the time they come back round to using them

8 augustus 2024
Review zonder uitnodiging
Logo flyp

Antwoord van flyp

Thank you so much, Kyle, for your candid and detailed review. We're delighted to hear how Flyp has become a valuable part of your business over the past year. Jonty and the team work hard to provide a service that genuinely benefits property professionals like yourself, and it's great to know we've been able to assist with those challenging listings.

Your feedback about the value of our services, particularly in enhancing vacant properties and supporting client expectations, is invaluable. We understand that our services may not be for everyone, but it’s encouraging to hear that your clients have found success with Flyp as a resource. We look forward to continuing to support your business and helping more of your clients achieve their property goals.

Thanks again for your recommendation!

Beoordeeld met 5 van de 5 sterren

My experience with Flyp has been a very…

My experience with Flyp has been a very good one, especially working with Anita who is exceptionally helpful. I will not hesitate to use them again!

8 augustus 2024
Review zonder uitnodiging
Logo flyp

Antwoord van flyp

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Flyp, especially with Anita's assistance. She'll be delighted to know that her efforts made a positive impact. We look forward to working with you again in the future! 🚀✨

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

AVOID AT ALL COSTS
Do not use this company. They have actively lost me potential buyers by failing to maintain the property in saleable state (overflowing bins, water leak in the living room which was not dealt with, tenants not aware of viewings etc). Their contractors quote very high costs for simply issues. They do not liaise with estate agents or owners.

Initial costings are not realistic and not are not based on property experts - my agreed sale price is significantly under the sale price that Flyp stated was the sale price BEFORE works. And I have only managed to sell the property by liaising with estate agents myself and even having to do work on the property myself. Essentially all Flyp works have simply cost me money

They have caused me untold stress in failing to communicate, losing my buyers and now refusing to end the contract.

I should also note that I have seen at least 2 negatives reviews be posted and then removed - I don't know how Flyp is arranging for these to be removed.

7 augustus 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Vicki

Thank you for your feedback. We’re sorry your experience with Flyp didn’t meet your expectations. Your concerns are important to us, and we’d like to address them.

We understand your frustration with the property maintenance issues. Flyp invests upfront in renovations and staging to maximise a property’s sale potential, so it’s in our best interest to ensure a smooth sale. However, we acknowledge that operational issues can happen. Regarding the overflowing bins, the council missed the collection, but we arranged a rubbish taxi within 24 hours. For the water leak, we resolved it quickly, allowing the wall to dry before repainting at no extra cost.

We informed all guests and arranged cleaning before each viewing. Our records show no missed cleanings or notifications to guests. We understand that some aspects of your property, such as the steel frame construction, presented unique challenges during the valuation and sale process. This structural feature would make it difficult for potential buyers to secure mortgages, as noted by the feedback from the eight agents actively instructed on the sale of your property. While the market conditions necessitated a price adjustment, we believe the transformation we made helped prevent any further deductions in your asking price.

Our commitment included connecting you with agents, ensuring stable rental income, and adding value to your property. Given that your property is currently under offer with a sales price exceeding some of the pre-launch valuations and achieved a rental yield above 5% whilst viewings took place, I believe we have successfully fulfilled our commitment to you.

Concerning the termination notice, it outlines the total payment for the completed work agreed upon termination. However, we recommended renewing your Gas Safety Certificate to facilitate continued rentals and allow you to settle the outstanding balance with Flyp while your sale was proceeding, which you declined. Unfortunately, our policy then requires the settlement of the outstanding balance of the investment sum. This policy ensures fairness and the recovery of our cost on the works done in the property.

Beoordeeld met 5 van de 5 sterren

I have a 100% success rate with Flyp

I have a 100% success rate with using Flyp to help sell my clients' properties. On top of that, every time I have relaunched a property after the Flyp make-over, the first viewing has been the buyer....

15 juli 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Ed

Thank you so much for your incredible feedback!

We're thrilled to hear about your 100% success rate using Flyp to sell your clients' properties. It's fantastic to know that the Flyp transformations are making such a significant impact, resulting in buyers from the very first viewing. Your success is our success, and we're delighted to be a part of your journey. Here's to many more successful sales together!

Beoordeeld met 5 van de 5 sterren

The best agency to sell your property

I've tried other agency before them and i wasted my time and money.
Flyp has made the sale of my flat very easy going.
They are quick responding, their web of agents is huge and worth work with them to have your flat sold to the best bidder thanks to have it open to many agencies and not just one.
You don't have to be going to any office, and their "app" is always up to date and you can choose which dates are open for viewings, see comments on viewings made, info regarding any proposal.... they are very complete.
I highly recommend using Flyp for your transactions, they will not disappoint you

5 juli 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Estela

Thank you for sharing your positive experience with Flyp! We're thrilled to hear that our service made the sale of your flat smooth and hassle-free, especially after your previous experiences with other agencies.

We pride ourselves on our responsiveness and extensive network of agents, ensuring your property gets the best exposure and highest bids. Our goal is to make the selling process as convenient as possible, eliminating the need for office visits and keeping everything accessible through our up-to-date dashboard.

Your recommendation means a lot to us, and we're glad to have exceeded your expectations. Thank you for choosing Flyp!

Beoordeeld met 5 van de 5 sterren

Pleased with results



I recently worked with Flyp to sell one of my properties, and the process worked well, with Flyp arranging and managing several agents.The onboarding was smooth, and the agents were diligent in providing regular feedback, keeping me informed every step of the way. Impressively, we went under offer in just seven weeks and secured a good price .I am now using Flyp to sell my other properties as well. Thank you, Flyp, for your innovative service.

15 mei 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Imti

Thank you for sharing your experience with Flyp!

We're thrilled to hear that our process worked well for you and that you appreciated the smooth onboarding and diligent feedback from our agents. Securing an offer in just seven weeks and achieving a good price is fantastic news! We're excited to continue working with you on your other properties and are grateful for your trust in our innovative service. Thank you for choosing Flyp!

Beoordeeld met 5 van de 5 sterren

Proactive and reliable

Their staff are proactive, reliable, helpful and professional. It’s been a pleasure working with each and every one!

13 juni 2024
Review zonder uitnodiging
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Antwoord van flyp

Thank you so much, Sally! We're delighted to hear that you've had such a positive experience with our team. It's wonderful to know that our staff's proactive, reliable, helpful, and professional approach made working with us a pleasure. We look forward to continuing to provide you with excellent service in the future!

Beoordeeld met 5 van de 5 sterren

Thorough and professional execution

Thorough and professional execution from start to finish. All members of the teams very focussed on getting the job done.

28 mei 2024
Review zonder uitnodiging
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Antwoord van flyp

Thank you, HBC! We greatly appreciate your kind words. It's fantastic to hear that you found our execution thorough and professional from start to finish. We're proud of our team's dedication and focus on getting the job done. We look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

A company on a mission: Great concept and exceptional people!

Flyp have taken on several properties for me and a friend I recommended them to. So far they've earned a big thumbs up. Their core concept of staging, and letting while selling is a game changer with the power to disrupt the market.

The designers did a great job staging and one of the properties is already under offer. I was concerned that estate agents might put up resistance, but they have been keen to jump on board, and the healthy competition among them seems a big motivator.

What sets Flyp apart is not just their concept but the team behind it. Everyone is a pleasure to speak to and knows their job inside out.

Given the many moving parts, unsurprisingly there can be occasional delays or issues, but the Flyp team consistently goes the extra mile to address them. Ollie, Olivia, Robyn, Henre, Karen, and all the staff, from the cleaners to the administrators working behind the scenes are lovely people, wholeheartedly committed to the company's mission and making sure renting/selling your property isn't a headache. Highly recommended.

I'll aim to update this once the sale goes through (fingers crossed).

1 februari 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi Morgan,
Thanks so much for your lovely review! We're so grateful to be working with you, and really appreciate you shouting out the team - it's made everyone's day! We're so happy with the result you've achieved, and fingers crossed for the sale here as well... on to the next!

Best,
Team flyp

Beoordeeld met 5 van de 5 sterren

Got me asking price in a tough market

Got me asking price in a tough market. Great product, great team.

29 januari 2024
Review zonder uitnodiging
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Antwoord van flyp

Thank you, Edward! We're thrilled to hear that we were able to secure your asking price, even in a challenging market. Your satisfaction with our product and team means a lot to us. If you need anything else in the future, we're here to help!

Beoordeeld met 1 van de 5 sterren

Appalling

Appalling. There is so much I could write. The previous reviewers description of a "rogue company" is ENTIRELY correct. Avoid. Avoid. Avoid.

26 januari 2024
Review zonder uitnodiging
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Antwoord van flyp

Hi,

We’re truly sorry to hear about your experience and would like to better understand what went wrong. Your feedback is very important to us, and we are committed to addressing any concerns you may have.

Please reach out to us directly at support@flyp.co so we can investigate this matter further and work towards a resolution. We strive to provide excellent service, and it’s clear we have fallen short in your case.

We’d greatly appreciate the opportunity to make things right.

Best regards,
The Flyp Support Team 🚀

Beoordeeld met 2 van de 5 sterren

This process just didn't work

This process just didn't work. They failed to find a buyer at the minimum price, and failed to produce an uplift in the price. Their management created problems within the block of flats. Their very first 'guests' that came to use the flat managed to annoy all the neighbours by ringing everyone's door bell demanding to know where the keys to flat where. There was regular complaints about noise but I was always told they had a noise alarm fitted and it never went off. (I was never able to find the alarm). The upgrading of the flat was expensive and I was unable to be provided with a proper breakdown of costs. This whole process was expensive, failed to achieve the minimum price, and over 15 months irritated all my neighbours. I would never use this service again.

Update June 2024:
I've just read through the reply from Team Flyp and feel that the response has been worded in such a way as to be miss-leading.
There are other costs that as a Landlord / seller you have to take on with this Flyp process. You have to pay out on all household utilities and council tax which amounted to several thousands of pounds.
Indeed I did 'accept' the lower offer, but it was far from being acceptable. I was so desperate to end the arrangement with Flyp as the complaints from my neighbours was becoming so difficult. When I signed up you where very confident in deed that you would achieve a good uplift on the minimum price we agreed on. It was disappointing to have to reduce the minimum price by £20k.
I never really understood why I couldn't have been shown the noise alarm. Every time I had a complaint about noise I called Olivia to be told the alarm had not gone off... this I found particularly surprising when one young mother with infant child had a hysterical fit at 2am shouting, screaming and
slamming all the doors in the flat and leading to over 3 sets of neighbours complaining to me. Not once did anyone from Flyp contact me to say the alarm had gone off.
Regarding the planned works, most of the work was carried out some jobs did get left... the missing window handle, and the final tidy up for example. Because the buyers are now my neighbours they have told me the wallpaper hanging off the wall, broken socket and cleaning was not done.
I'm sorry to mention all this, but your response to my initial review painted an almost perfect scenario which was far from the truth.

21 september 2023
Review zonder uitnodiging
Logo flyp

Antwoord van flyp

Hi Richard,
We appreciate you taking the time to discuss your experience, and thanks for your time on the phone going through things in more detail. We're glad the sale went through and you earned rental income every day in the interim - this is how the product's designed, so if you're waiting out the right offer you've still got your costs covered and some income throughout. Having a look through, there was great income the entire time despite some restrictions with the management company, and we're glad this income covered your costs and paid off most of the works as well.
We're sorry to hear that you feel the upgrade to the flat was expensive, as all the costs were agreed in advance of starting, including meeting the designer on site and signing off on the specific tasks that needed doing, project budget, and timeline, as well as monthly account statements showing any additional costs broken down beyond what was initially agreed. We're confident the works had an impact in the sale price, and your time on the market was unfortunately right when the market dipped, but it's great that you received an acceptable offer despite this, and had income every month it took to get the sale through. We're also glad we were able to speak about the role of the noise monitor - designed not to be easily found so it can't be tampered with, and confirm that we acted on noise alerts a few times, contacting guests to resolve the issue quickly.
We're always happy to chat more if there are other things you'd like to discuss, and we do think it's important to mention that while you may not have agreed an offer at a top-of-the-market price, we'd consider a solid sale with no upfront cost, plenty of income despite some hurdles, and a happy buyer now settled in a good outcome!
Thanks,
Team flyp

Beoordeeld met 5 van de 5 sterren

Great experience selling our flat in London

We sold our flat in London in a tough market and we had a great experience with Flyp and the entire team.

Flyp provided great advice in all stages of the process - from creating the initial listing and setting the asking price, to negotiating with potential buyers and addressing last minute requests before completion. At one stage, the sale fell through because our buyer pulled out right before exchange, but Flyp was very quick in reacting to it and we had a new offer accepted in less than two weeks. At every stage, the team was always available to discuss and brainstorm ideas, and this made us feel supported throughout the whole process.

The real strength of the service is the ability to access the network of many estate agents, which makes finding the perfect buyer easier.

We’d definitely recommend Flyp to help sell your property!

25 oktober 2023
Review zonder uitnodiging
Logo flyp

Antwoord van flyp

Thanks so much for leaving such a lovely review, Mario! We're really happy with the outcome here and glad you are too. We're here if you ever need us again!
Thanks,
Team flyp

Beoordeeld met 5 van de 5 sterren

Sale made easy. I am pleased the way my property sale was handled by Flyp. Their professional approach was a refreshing change and I fully recommend them as a most competent agent.

I fully recommend Flyp as they offer a service which I believe is very well priced and negotiates with other agents on you behalf. They achieved an immediate sale and I am grateful for their service.

11 september 2023
Review zonder uitnodiging
Logo flyp

Antwoord van flyp

Thanks, Graham! We're so pleased with your results, and grateful to have been a part.
Best,
Team flyp

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