Foreverwickcandle Reviews 

that alright. good job

Great customer service. Very responsive to my needs. Has compassion for his company. Great job.

**Disappointed & Do Not Recommend**

I had a horrible experience with Forever Wick\. I spent a significant amount of money expecting to receive a quality product, and unfortunately, my candle arrived completely empty\. After spending that much, this was extremely disappointing and frustrating\.

I feel like I wasted my time and money, and based on my experience, I cannot recommend Forever Wick to anyone\. I would definitely think twice before spending your hard\-earned money here\.

I really appreciate their honest truth about their diamonds 💎 I am so excited that I found out about them. And I can’t wait to get a real diamond 💎 from them to see for myself soon. I want to give Thanks 🙏 to Forever Wick Candles!

I ordered a Carmel sparkle candle. I got a floral non sparkle candle. Then found out to return it I have to pay to send it back. Will not buy from again.

Amazing customer service as well as very quick responses through email, would recommend.

Had an issue with my delivery address they reached out right away and resolved the problem quick. Was definitely pleasant. Can't wait to get my candle.

The order came promptly and packaged well.The candle smells amazing
And the bath bomb left my skin soft.
Rapid and polite responses from the "contact us" team we will definitely be ordering more

Great scents and customer service! I’ve had a candle break and they replaced it right away.

Great experience, very friendly customer service

First, let me start by saying I love this idea of a diamond with every candle. This is an awesome idea however, I’ve ordered one time and I ran into three problems just in this one order. The first problem could’ve just been an accident, but I received a diamond smaller than what the bag and the diamond number claimed it was. The diamond number was telling me that it was a .037. I believe it is when it was actually .02. The second issue and this was getting into the issues why I won’t be re-ordering unless they find a way to fix these issues. The candle sent is very faint when not being burned and I burned my candles for 10 hours and I could not smell them. It’s basically like burning an unscented candle. When I could buy a candle for five dollars that will smell amazing throughout my house. The second issue is more of a principal issue. I just don’t like being lied to. These candles claimed to be 70 our candles maybe that’s true if you burn them a certain way I’m not sure what I do know as I burned two of them for 10 hours and the candle was halfway gone after so when I burn them for another 10 hours, the candle will be gone. There is no 70 hours. There’s about a 50 hour difference between what they’re claiming And what’s actually happening? Like I said, I love this idea of a free diamond with every candle, but this seems more as a trash candle with every diamond. And if I’m gonna pay 25 $30 for a candle, it better be amazing and if it says it’s gonna burn for 70 hours, you better bet I expected to burn for 70 hours.

If I could give them zero stars I would. I was given a gift card so I only had to pay half price for four candles. First, the candles burn sloppy and fast. They smell terrible to me. People have different scent thresholds though. And two of mine didn’t have diamonds. The vials were empty. I immediately contacted the company. They made me send proof. I sent proof. I received an email saying they could see why I’d be disappointed and they would “escalate” my concern. The website says that a missing diamond means they will send one of equal value. That was 3/19/26. It is now July 2026. Nothing from the company. Less than par candles that cost more than they are worth. Even worse customer service. Just not worth it for diamonds that are valued literally at $19…you are not getting anything larger. I promise. Just go to HomeGoods. Much better deals on much better candles.

Although there have been a couple issues with my order it was able to be handled promptly with little to no additional trouble.

Great customer service. I will be back. Thanks Mary!

I was given one of these a few years back and I didn’t think the smell was smelly enough but I thought it was a creative and fun gift. Then finally the diamond. So teeny tiny but again it was fun. Thought about ordering some for my girlfriends but when almost every review good or bad mentions problems with broken items so you probably missed that date but good news customer service was awesome … I don’t have time nor do I want to be on a first name basis with customer service. I want to order get and give. They wouldn’t need customer service if they packaged shipped or quality controlled the product before it left their control.
Holla to all my CSR’s out there cuz this is job security for you but I still don’t wanna ever have to call you. And from reviews sounds like whether or not I’m gonna have to.
I’ll branch out this time. Good luck, you really had a good thing going.
Things happen but come on! How do you ship out a diamond candle with no diamond?!?!

I love how great the communication is here..if there are any issues they will contact you right away and try to get it resolved..I have yet to have a bad experience here and ill happily continue to order more of they're products.

Love these candles! Fun names, they smell great, last a long time and they come with a diamond! Now they have a fun game, Spin the Wheel, save on your favorite candles and win something special! We all love a good deal, right?