Foreverwickcandle Reviews 

1.085
•
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service. My order hadn’t shipped in about six months. I contacted them asking where it is. They said it was canceled for some reason, but they created the exact same order and shipped i... Toon meer

Beoordeeld met 5 van de 5 sterren

The feedback from the customer service department was great and very helpful with my inquiry about my order and I was given the update that I was looking into. I believe that my order will be great as... Toon meer

Beoordeeld met 1 van de 5 sterren

Received an empty box. The delivery driver looked sketchy as he placed the box down on the ground-yea, got him on video. Tape looked like it was oddly opened and taped back. Box felt empty when I pi... Toon meer

Beoordeeld met 5 van de 5 sterren

I placed an order and used the incorrect shipping address. I email the company to change the shipping address to the billing address. Someone got back to me right away. Asked a few questions to ver... Toon meer

Bedrijfsgegevens

  1. Kaarsenwinkel
  2. ook in
  3. Diamanthandelaar
  4. Sieradenfabrikant
  5. Sieradenwinkel

Geschreven door het bedrijf

ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 14% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(1.085)

371 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Well.....

Well, I've just purchased from them, don't know if the product is any good yet, but I was given a gift vault link that doesn't work at all, even tho it said a $50 gift card, also with there Christmas special said 80%off plus a free candle with purchase but did not see it added to cart not sure how that works and also trying to get in touch with them has not been easy nor has it happened to address the concerns and issue!! So, so far a little disappointed and hope all gets resolved!!!

24 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

In-Sustainably non-genuine.

I am genuinely disappointed in the fact that we scanned our diamond from a labelled "genuine" diamond candle, turns out the diamond was not genuine but instead came with a correctly labelled "sustainable" lab grown diamond. When you clearly see the labelled difference and get the incorrect product at the end is very disheartening. We were excited and discussing the difference in genuine and sustainable lab diamonds. To receive something that is incorrectly labeled "genuine" was definitely disappointing.
I hope it is just a manufacturing issue. Hand poured, named and labelled genuine that turns out to be false really makes you loose faith in a companies authenticity.

27 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered on dec 5th still nothing

I ordered a gift for my girlfriend on the 5th of December, and I still have not received them. It’s now Christmas Day. I emailed them a week ago and have not received a response. The tracking number won’t even tell me where they are. It just says “waiting for details”. The is a bad 1st Experiance with this company…

25 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The diamonds that was sent separetly &…

The diamonds that was sent separetly & in the candles that were marked genuine was anywhere valued at $25. That was the company Foreverick said it was value at.I took the 2 diamonds (1 from the candle & the other from the little zip bag.) to my jewler(who sells diamonds) to check with them and I was shocked & disappointed. the one was a 'real' diamond with a chip edge and a flaw/crack in the middle-which makes the value -worthlesss. The other one looked great but was worthless it was man-made. They were very tiny but under thier microscope attach to the laptop they showed me. so the 2 that was labled real diamond are worthless. I bought 4 candles in my 1st order & 4 in my 2nd order. which now I wish I didnt; and I will not recommend buying. The candles didnt have a cover over them, which caused all the different scents to hit you all at once when you open the box. I had to put plastic wrap over them. Plus the label on the candles didnt show the fragrance of the candles, which made it difficult to know who I was going to give the candle to(because allergy to some fragrence) Shipping was okay; came in a timely matter. but the packaging was not okay. For the price I expected better quality

16 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company. I ordered 5 candles and when they got here two were shattered. They were not wrapped properly and put in a large box, so they bounced around in this box. They refuse to send me new candles unless I pay shipping. They messed up in the packaging and want me to pay shipping. Their customer service is horrible. BBB is investigating them due to so many complaints

19 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered candles 2 weeks before cutoff…

Ordered candles 2 weeks before cutoff and was told 2-5 days. Plenty of time before Christmas. Now I’m being told it won’t arrive till Dec 26th so much for a Christmas surprise!! Meanwhile on the 19th-20th they’re still offering before Christmas delivery. There response was sorry you can refuse it and we’ll refund your $ less shipping of course which is bullshit. It’s their fault it wasn’t shipped on time! I suggest if you want a candle by Christmas 2026 order it now in 2025. Extremely dissatisfied customer if I could give no stars I would. Their inefficiency ruined a nice Christmas suprise!!!!

13 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They want $40 shipping to mail ONE $24…

They want $40 shipping to mail ONE $24 bath bomb! They’ve seriously lost their damn minds! This company has went to complete shit the past few years. The candles are smaller, the diamonds are barely specks now and shipping is outrageous. Who in their right mind is going to pay $40 shipping for a friggn bath bomb. I hope this this company goes out of business because it’s nothing but a scam rip off

19 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

All hipe

I have emailed this company several times about a December 5th order. I was told it was to be delivered on December 10th. All they can say is due to weather conditions they are running late. Each time I look at the order it states it has shipped and in delivery pending. It is now December 19th. All hipe.

19 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not order if it’s for Christmas

Quite upset, have ordered one of these for my girlfriend as a Christmas present unknowing the amount of bad reviews and bad customer service. I have sent a message on 3 different platforms asking for support in tracking my order and no one has gotten back to me. I ordered on the 5th of December bearing in mind I payed for express delivery and it has nearly been two weeks, Not good enough. Don’t order from here if you have a time frame and care about presents turning up on time.

18 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased 2 candles

I purchased 2 candles. I didn’t expect any big diamonds. HOWEVER, I should at least be able expect a diamond in each candle. One candle had a diamond so tiny I’m afraid to take it out the capsule. The other candle’s diamond capsule was empty. I still have it. Its still sealed with the company’s seal….and there is clearly nothing in it. The company doesn’t respond to emails nor answers the phone number listed for them. To top it off, the candles have little to zero smell. What a waste of money. I will be doing a charge back via my bank & reporting them to the Postal Inspectors as they govern internet sales.

16 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have now bought three candles and…

I have now bought three candles and really like them. The candles themselves are really nice and have a nice aroma when burning. The diamond is the extra part that is nice. So far I have only received two small diamonds, I have not burned the third candle down to the surprise diamond yet, so I don't know what that one is. I am sure that I will purchase more candles in the future. So far each diamond has a value of about $25 which is about half the price of the candle so it is a win win situation.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam!

I ordered my candle on the 29th of November. It’s December 15th and come to find out, they never even shipped my package because apparently I owe them $1 for an address change? I never changed my address!! It took 13 days for them to finally tell me that it wasn’t sent because they decided to change me for an address change I didn’t make?

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Apparently this company is hit or miss

Apparently this company is hit or miss, and I was missed. Bought $140 worth of candles for presents for all the young ladies in my family for Christmas at the end of November, like the 26th or around there, no candles STILL and it’s December 15. Will the girls get their presents? Beginning to doubt it. I thought this would be great girls are 17-24 perfect ages for this I thought with excellent reviews that I read. Now what? Sad really.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I placed order 22 November and I still…

I placed order 22 November and I still did not receive anything. Customer support does not even answer. If I will receive candle I will change my review.

12 december 2025
Review zonder uitnodiging
Logo Foreverwickcandle

Antwoord van Foreverwickcandle

Thank you for bringing this to our attention, and we’re truly sorry for the frustration this delay has caused. We completely understand your concern, especially with not having received a response yet.

Please know that we are reviewing your order now and will be reaching out to you directly with an update as soon as possible. Our goal is always to make sure every customer receives their order and feels supported throughout the process.

We appreciate your patience and the opportunity to make this right. 🕯️✨

Beoordeeld met 1 van de 5 sterren

Ordered the “big nick energy” on Black Friday, got nothing instead.

Ordered the “big nick energy” with a Black Friday deal of an additional free diamond. I ordered on November 28th, got a confirmation for my order but never received an email with a tracking number. I reached out and got no answers, it’s also apparently too late to cancel my order as it’s been past the 10 days they allow after purchase. Losing out on money for no reason. This company needs to do better. Very upset

28 november 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Candles arrived broken

Parcel arrived quick and candles smell really good. However, one of the candles arrived completely obliterated with glass everywhere, this was supposed to be a Christmas present, but now I will have to give half of the set.

11 december 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer