They failed to end my subscription the overcharged me for the renewal I didn’t want BUT when I contacted them with my complaints, they fully refunded all the monies including my first month. The reas... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve enjoyed formula for about eight months, it’s helped me keep on track. But recently, when I upgraded my phone, I lost all my history. It was frustrating because I could see the weight loss progres... Toon meer
Bedrijf heeft geantwoord
I think this is a great idea! Love the options you can choose from and the customer service is outstanding! However, for me personally I have many food allergies and sensitivities so the fact I could... Toon meer
Bedrijf heeft geantwoord
I’ve changed my mind about this company. Two days ago I wrote a review complaining that when I looked at the contents of the plan I had asked to cancel it as it would have interfered with my medical t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Formula Care is a personalized nutrition app designed to make healthy eating simpler, more practical, and easier to maintain. Whether you’re following a Mediterranean, anti-inflammatory, carnivore, or other goal-based nutrition plan, Formula Care brings your personalized meal plan, recipes, food tracking, and progress tools together in one place. Our recommendations help you eat for weight loss, better energy, and long-term well-being—without making healthy food feel restrictive or boring. Logging meals takes only seconds. Take a photo of your food, scan a barcode, use voice input, or search manually to track calories, macros, and essential nutrients. You’ll also find a growing library of healthy recipes, practical nutrition tips, shopping support, and personalized feedback to help you make better choices at your own pace. Formula Care is built for people with different goals, preferences, and dietary lifestyles. Whether you want to lose weight, improve your eating habits, or better understand your nutrition, the app gives you practical tools and guidance for your everyday routine. Our mission is simple: to make personalized nutrition accessible, useful, and enjoyable—so taking care of your health can become part of everyday life. If you see FJOR NUTRITION or FORMULA CARE on your bank or PayPal statement, that charge is from us.
Contactgegevens
Verenigde Staten
- support@formula.care
- formula.care
4,2
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Support
I am new to the program. I had difficulty with the app and I received a response to my inquiry in less than 24 hours. It was polite, concise and complete. I feel supported which helps with motivation to continue, especially with so many program options out there. Thank you!
30 september 2026
Antwoord van Formula
Thank you for such a thoughtful review, and welcome to Formula! We’re so pleased that your first interaction with our team gave you confidence that help is readily available whenever you need it. Starting with a new app can come with questions, and having clear assistance can make those early days feel much more comfortable. You can always reach us through the in-app chat or at support@formula.care. We’re here to help you make this experience a positive one from the very start!
I needed customer support and my issue…
I needed customer support and my issue was solved quickly with no delay!
1 oktober 2026
Antwoord van Formula
Thank you for sharing your experience! Receiving the right assistance at the right time can make all the difference, and it’s great to know your interaction with our team reflected that. We want contacting customer service to feel simple and worthwhile, with your questions receiving the attention they deserve. If you ever have another concern, please contact us through the in-app chat or at support@formula.care. We’d be glad to assist whenever the need arises!
I love that the app gives real time…
I love that the app gives real time responses to meal entries by suggesting better choices. It’s training me to eat more balanced meals and how to move past a diet into a healthy lifestyle.
1 oktober 2026
Antwoord van Formula
What a rewarding review to receive—thank you! Having Formula become part of a broader commitment to your well-being is exactly the kind of experience we’re proud to support. For days when you’d like fresh inspiration, the Recipes section offers additional meal ideas that can bring more variety to your menu. Should you ever need guidance with the app, you can reach us through the in-app chat or at support@formula.care. Keep that positive energy going and continue making your health a priority!
Great Customer Service
1 oktober 2026
Antwoord van Formula
Thank you for the kind review! We’re delighted that your experience with our customer service team left such a positive impression. We remain committed to providing thoughtful assistance whenever our users reach out. If you ever need help again, please feel welcome to contact us through the in-app chat or at support@formula.care. We truly appreciate your support!
Support team was very responsive !
Support team was very responsive !! Immediately attention and resolve to my issue.
Thank you!
1 oktober 2026
Review zonder uitnodiging
Antwoord van Formula
Your kind words about our team are sincerely appreciated! It’s fantastic to know that you came away from the experience feeling well cared for. We want every interaction to receive the attention and professionalism it deserves. Should you ever have another question or concern, you can reach us through the in-app chat or at support@formula.care. We’ll be here whenever you need us again!
Easy to start easy to use app good tips
1 oktober 2026
Antwoord van Formula
Thank you for the great feedback! It’s wonderful to know that getting acquainted with Formula has felt simple and intuitive. For more nutrition and wellness information, the Insights section offers additional articles and guidance that you can return to whenever a topic interests you. Should you ever need help with the app, you can reach us through the in-app chat or at support@formula.care. Stay consistent and keep making steady progress toward your goals!
Expedient Handling of Request
I had canceled my subscription and got a prompt reply to my request. The matter was handled well.
1 oktober 2026
Antwoord van Formula
Thank you for taking the time to share your experience! We’re pleased that our customer service team was able to provide the prompt and efficient assistance you needed. Making sure requests are addressed with care and attention is very important to us. If you ever need assistance again, please feel welcome to contact us through the in-app chat or at support@formula.care. It was a pleasure to assist you!
This app is easy and keeps you honest!…
This app is easy and keeps you honest about your food choices
1 oktober 2026
Antwoord van Formula
We appreciate you sharing your experience! A clear picture of your daily nutrition can make it easier to stay focused and accountable without overcomplicating the process. It’s fantastic to know that Formula is providing that balance for you. Whenever you need our team, you can reach us through the in-app chat or at support@formula.care. Keep that motivation strong and continue building healthy habits day by day!
I luv how I can scan barcodes of food…
I luv how I can scan barcodes of food that I eat, it makes documenting easy.
1 oktober 2026
Antwoord van Formula
Thank you for sharing your experience! We love hearing that the barcode scanner is making daily food tracking quicker and more convenient. Removing extra steps from regular logging can make it much easier to keep your nutrition records organized. If you ever need assistance with the app, please feel welcome to contact us through the in-app chat or at support@formula.care. Stay consistent and keep making steady progress toward your goals!
Trust app and really good community and…
Trust app and really good community and helpfully, I am sure I will be back when I am ready . Highly recommended. Thank u so much Formula care ☺️
1 oktober 2026
Review zonder uitnodiging
Antwoord van Formula
Thank you for sharing such warm feedback! Knowing that Formula has earned your trust and that you’ve felt well supported means a great deal to our team. Your recommendation is especially meaningful, and we appreciate you taking the time to share it with others. If you ever have a question, we’re available through the in-app chat or at support@formula.care. Take good care, and we look forward to welcoming you back in the future!
Prompt, friendly, professional!
Helga was very helpful with taking care of my concerns immediately! She was also warm and friendly, and also professional.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Formula
Your kind recognition of our customer service team is deeply appreciated! It’s wonderful to know that your experience left you feeling well cared for from the moment you reached out. We want every interaction to be handled thoughtfully and with the attention it deserves. Should you ever need assistance in the future, you can always reach us through the in-app chat or at support@formula.care. Thank you for your kind words and the opportunity to help.
This app is harder to use than others…
This app is harder to use than others that I’ve tried. And I was expecting more things from it.
1 oktober 2026
Antwoord van Formula
Thank you for your candid feedback. Knowing where the app feels unnecessarily complicated or incomplete is important in identifying areas that need attention. We’d welcome more details about the difficulties you encountered and the functionality you expected to have available. Please contact our team through the in-app chat or at support@formula.care so we can take a closer look at your experience.
Customer service fantastic
Customer service fantastic, I double clicked and paid twice for the app they fixed it immediately, so thankful and happy so far with the app.
30 september 2026
Review zonder uitnodiging
Antwoord van Formula
Thank you for the wonderful feedback! We’re delighted that our customer service team was able to address your concern promptly and make the experience a positive one. It’s equally lovely to hear that you’re enjoying the app, and we truly appreciate you taking the time to recognize our team. If you ever need assistance again, please feel welcome to contact us through the in-app chat or at support@formula.care. We’re always here whenever you need us!
It’s a great program and helpful with problems
It has been great when I have a problem they get back with me so far it is working for me!!!!!
30 september 2026
Antwoord van Formula
Thank you for taking the time to leave such an encouraging review! Knowing that you can count on our team when you need help means a great deal to us. We’re equally pleased that Formula is serving you well and contributing positively to your experience. Should you ever need assistance again, our team remains available through the in-app chat or at support@formula.care. Stay motivated and keep moving steadily toward your goals!
Antwoord van Formula
Thank you for the fantastic rating and recommendation! We’re thrilled to know that Formula has made such a positive impression on you. A straightforward experience is exactly what we want when you open the app and get on with your day. If you ever need assistance, please feel free to contact us through the in-app chat or at support@formula.care. Keep that motivation going and make every day count!
EXCEPTIONAL SERVICE AND UNDERSTANDING
I wish to acknowledge and applaud the Formula Company for their immediate resolution of an issue that was presented to them less than 12 hours ago relating to an incorrect charge. I truly appreciate the understanding and respect extended by the Support Team towards me in resolving my issue. Thank you! 🙏
1 oktober 2026
Review zonder uitnodiging
Antwoord van Formula
Thank you for taking the time to leave such heartfelt feedback! Knowing that the way our team handled your concern stood out to you is especially meaningful. Courtesy, responsiveness, and consideration are qualities we want every interaction with our customer service team to reflect. Our team remains available through the in-app chat or at support@formula.care whenever you need us. We sincerely appreciate the warmth behind your review and are pleased we could be there for you.
Appreciating prompt responses
Thank you for your prompt responses to my questions and concerns. MUCH appreciated!
28 september 2026
Review zonder uitnodiging
Antwoord van Formula
Your feedback means a great deal to us! It’s wonderful to hear that your experience with our customer service team has been so positive. We want every interaction to leave you feeling heard, informed, and well supported. Should any questions come up in the future, you can reach us through the in-app chat or at support@formula.care. It’s been a pleasure assisting you!
Antwoord van Formula
Thank you for sharing your feedback, and congratulations on your progress! We’re thrilled to hear that Formula is providing the structure and support you need as you work toward your goals. Seeing your efforts reflected in real progress can be incredibly motivating. If you ever need assistance, please feel welcome to contact us through the in-app chat or at support@formula.care. Keep up the fantastic work and celebrate every milestone along the way!
Formulacare has been fair and honest in…
Formulacare has been fair and honest in my dealings with it. For that I am grateful.
30 september 2026
Review zonder uitnodiging
Antwoord van Formula
We sincerely appreciate your thoughtful review! It’s wonderful to hear that your experience has reflected the openness and integrity we aim to bring to every interaction. Feedback like yours is especially meaningful because trust plays such an important role in the experience we want to provide. Should you ever need our assistance, you can reach us through the in-app chat or at support@formula.care. Thank you again for your kind words and for being part of our community!
It's easy to use
It's easy to enter all my meals and exercise and gives me encouragement and helpful hints
30 september 2026
Antwoord van Formula
Thank you for the fantastic review! It’s especially rewarding to know that the Formula App provides the encouragement you value alongside the practical tools you use each day. Alongside your meal records, the Activity tracker provides a dedicated place to follow your movement and review your activity over time. Should you ever need help with any of app’s features, you can contact us through the in-app chat or at support@formula.care. Keep up the great work and carry that motivation forward!
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