Never respond to emails even after following up with them multiple times. Charged me excessive shipping costs for a 1 kg item, leading to shipping costs exceeding the original price. Will never use th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... Toon meer
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... Toon meer
I honestly wasn't sure whether or not to trust this company since I'd never heard of it until I started researching how to get a package from Malaysia to me in the US. I'm glad that I found ForwardB... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Contactgegevens
Singapore, Singapore
- contactus@forwardbuy.com
- forwardbuy.com
3,7
Gemiddeld
433 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Never respond to emails even after…
Never respond to emails even after following up with them multiple times. Charged me excessive shipping costs for a 1 kg item, leading to shipping costs exceeding the original price. Will never use their service and will only choose them if I was truly desperate for the item I was hoping to buy and could not find it anywhere else.
7 september 2026
Review zonder uitnodiging
ForwardBuy Unresponsive
ForwardBuy issued an incorrect invoice that caused the package to be undeliverable by FedEx and has not responded to emails asking for a corrected invoice for several days (despite their claim to 24-hour customer support and responding to tickets within 24 hours). The package will have to be returned to them and I will have to reverse charges, and it has all been a huge waste of time.
24 augustus 2026
Review zonder uitnodiging
Affreux cela ait 1 seminae que j'envoie…
Un peu de temps avec le service client pour discuter mais sinon bonne communication
4 juni 2026
Review zonder uitnodiging
Bad communication
It's been a week since I placed an order and fully paid.
It seems to be stuck with the seller.
I can wait but communication with ForwardBuy is bad and frustrating.
I get no responses from emails and there are no updates on my order after me asking them three days in a row.
These are important items.
Again, I can wait but I just wanna know how long it can take. If it'll take three weeks (or idk how long), at least I'd be able to make alternative solutions (such as buy from somewhere else, cancel, etc) according to the time period.
But alas, no response.
29 mei 2026
Review zonder uitnodiging
I dream that became a nightmare
Finally doing my (1st) buy internationally with a (partner) provider & having AWFUL [now carrier returning the package] shipping issues & didn't even got an answer or reimbursement.
Just sad!
6 mei 2026
Review zonder uitnodiging
had a great experience in forwardbuy
4 februari 2026
Review zonder uitnodiging
ForwardBuy made shopping easy
ForwardBuy made shopping in India so easy and affordable. I had a great experience and would definitely us them again.
30 april 2026
COMMUNICATION IS TERRIBLE
COMMUNICATION IS TERRIBLE. IVE SENT EMAIL AND YET TO GET IN CONTACT WITH ANYONE. THE ITEM SOLD AND I DONT KNOW IF THEY MADE THE PURCHASE OR NOT AND I DONT WANT TO REACH OUT TO PAYPAL TO GET MY MONEY BACK JUST INCASE THEY WERE ABLE TO PURCHASE THE ITEM. I NEED YOU GUYS TO REACH OUT TO ME.
8 april 2026
Review zonder uitnodiging
I made a purchase request 4 days…
I made a purchase request 4 days ago...still no purchase was made for the item...I reached out via email haven't received an email response back..
8 april 2026
Review zonder uitnodiging
Good......
7 april 2026
Antwoord van ForwardBuy.com
Dear Sir/Madam. We thank you for your feedback. Shipping cost is based on package's actual weight or volumetric weight. We publish the shipping charges in our website so that our customers can check this before placing any purchase through us. Kindly note that shipping charge is also controlled by courier service providers and we are only a package forwarder. We are unfortunately not able to find your email in our system so that we can reach out to help your sort out your issues. We request you to kindly contact us via email (contactus@forwardbuy.com) and we will do our best to help you with your purchase. Thanks
5 star service
5 star service! Fast shipping via Fedex, delivered on time and the items delivered without being broken. Properly wrapped and they always have a prompt response from the forwardBuy team. Awesome service!!
23 februari 2026
I sent multiple email and no replies.
I sent multiple email and no replies.
They get my money , And they don't realize a order . I have a screen from my transaction and mails without answer. I start procedure with PayPal to reach chargeback. Order nr RQA1825
11 februari 2026
Review zonder uitnodiging
Antwoord van ForwardBuy.com
Dear Customer. We thank you for your feedback. While there may be delay in purchases from individual sellers or marketplace orders, we strive to process all order requests and reply to most purchase request within 1 business day. Rest assured that our team will always do the needful in best interest of our customers. We understand that your query has been separately addressed. Do reach out to us via email if you require any assistance.
Impressed!
I was kind of iffy, but after doing my research I decided to take the risk. And finally my product is here. I was really impressed with how fast they replied to my emails and how my package once at their warehouse, took only 3 days to get to me, from across the world mind you. Wow! Will use them again if the situation arises.
5 februari 2026
Very fast and good service
Very fast and good service. Without any problems I received my clothes from abroad in my home country .
15 november 2025
Great service from ForwardBuy
I had a great experience with the ForwardBuy team. They were responsive, effective and extended themselves to answer questions in detail and to respond to requests. Everything was handled well and I received my purchase in a timely way, well packaged and as expected.
22 januari 2026
On time delivery and up to expectations
8 januari 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.