Never respond to emails even after following up with them multiple times. Charged me excessive shipping costs for a 1 kg item, leading to shipping costs exceeding the original price. Will never use th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... Toon meer
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... Toon meer
I honestly wasn't sure whether or not to trust this company since I'd never heard of it until I started researching how to get a package from Malaysia to me in the US. I'm glad that I found ForwardB... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Contactgegevens
Singapore, Singapore
- contactus@forwardbuy.com
- forwardbuy.com
3,7
Gemiddeld
433 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast and stress free
6 december 2025
Made everything so easy
Made everything so easy! Amazing shipping India to USA. Updated me every step of the way.
4 december 2025
Fast and Reliable Service
First time using ForwardBuy and overall am impressed with the process from start to finish. I appreciate the prompt communication from the team throughout the process. Item was well packaged and delivered efficiently. Won’t hesitate to use them again!
1 december 2025
well and smooth
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me that we quite expensive and wasn’t mentioned but overall great experience!
15 november 2025
Ordering was very easy and I was glad…
Ordering was very easy and I was glad that I could use PayPal to purchase my products.
The process to pay for shipping, however, was challenging. The website was difficult to work through.
I was very pleased with the help I received to get through it
I will be using this service again
20 oktober 2025
Great customer service
Great customer service. Clear communication. Seller backed out but they handled the refund very quickly.
17 oktober 2025
Although the shipping was expensive as…
Although the shipping was expensive as it utilized Fedex, it arrives within 3 days from ForwardBuy warehouse in India to Malaysia.
10 oktober 2025
I wanted to purchase an item from…
I wanted to purchase an item from Carrousel, but since they don’t ship to my country, I thought it wouldn’t be possible. Forwardbuy made it happen! At first, I was a little skeptical, but their professionalism and efficiency quickly put me at ease. The process was smooth, quick, and reliable, and I finally received the product I had been searching for. I highly recommend their service
28 juni 2025
Review zonder uitnodiging
Requested a refund request no one…
I wrote an email to request a full refund, waited 3 days and no one replied
28 augustus 2025
Review zonder uitnodiging
Antwoord van ForwardBuy.com
Dear Customer. We thank you for your feedback. Your refund request on Friday evening was processed by Monday morning. We usually respond to most emails and requests within 1-2 working days. If item is unavailable, we also check if there are alternate sources where we can shop the item for you. We do not see any deficiency of our service and also would like to highlight that your payment is via PayPal and there is necessary buyer protection. We hope to help you with purchase again in future.
Hi have emailed them twice about an…
Hi have emailed them twice about an order placed but no response, I placed the order almost a week ago and contrary to their promise there have been no attempts to let me know the situation or even any updates if the order was purchased. Order was placed 7/7/25 and no indication on website item was even purchased.
7 juli 2025
Review zonder uitnodiging
Antwoord van ForwardBuy.com
Dear Customer. We apologize for inconvenience caused as there was delay in our team's communication to you. Our team was trying to reach out to marketplace seller to check if they have item available. Considering they have sold the item to another seller, we have issued full refund.
Highly Recommend
I’m unbelievably grateful and beyond satisfied with my experience with this company. The service they provide made it possible for me to purchase items I wouldn’t have been able to afford otherwise, and for that, I’m truly thankful. Their support and reliability exceeded my expectations every step of the way. I would absolutely recommend this company to all my friends and family. Thank you for making such a difference!
23 juni 2025
Communication during the process is…
Communication during the process is poor. Had to reach out twice. Tough to find order number.
29 juni 2025
They did what they said they would
They did exactly what I paid them to do, which was purchase an item in India that is not available anywhere else and ship it to Florida. The item arrived pretty quickly and in perfect condition. (they put Fragile stickers all over it)
They aren't cheap, but I don't mind paying for excellent service and they provided just that.
24 juni 2025
Better than Shoppre, Shoppre can not send many kind of products.
Simple use, and good service. Shop for me is really good!
24 juni 2025
I would avoid if possible
I would avoid if possible. I bought a fashion item, new with tags and I received it without a tag, smelly, dirty on the outside, and also with scratches and broken all over.
They did not bother to let me know about the item's condition and just shipped it as it is. There's other proxy servers which check the condition of the item like Doorzo, Buyee, etc. They don't. This was also collected physically so the dirt could easily be seen at least. No word about it. Paid a lot for it and for the shipping.
They also have no other shipping options except Fedex.
Now I'm in dispute with Paypal to get my money back because forwardbuy is ignoring me after they told me they MIGHT be able to offer a partial refund and not cover the return shipping costs (I was open to return it).
5 juni 2025
Review zonder uitnodiging
Antwoord van ForwardBuy.com
Dear Customer, We thank you for the feedback. Your item is an Shop For Me (Assisted Purchase) request from an online marketplace in Singapore. We are not the manufacturer or seller of the item and hence unable to ascertain the quality of item. We could help you with additional checks prior to shipment (under photo request option), but you would need to opt for this service from dashboard prior to shipping the item to your location. Our team confirms that item was purchased and shipped in as-is condition from seller and it was packaged appropriately for shipping.
Regarding your Shop For Me(Assisted Purchase) request, we did try to request partial refund with seller but unfortunately since you have not returned the item, we are unable to negotiate further. We hope you understand our situation as package forwarder. We will do our best to support you with what is within our control.
Too Easy
I needed to buy a tacho/hour meter for my tractor. It was available in India but the freight was a killer.
I tried Forwardbuy. I simply signed up and gave them the URL for the tacho. They bought it and shipped to me without a hitch and at reasonable cost. Very impressed.
5 juni 2025
You responded fast on my questions
You responded fast on my questions, purchasing and shipping both went smoothly. Wish PayPal was acceptable for shipping as well.
29 april 2025
First time using forward buy-great service
I was hesitant at first but they came through with the item. I am very satisfied with their service,
26 maart 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.