Fragrance365 Reviews 

192
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... Toon meer

Beoordeeld met 1 van de 5 sterren

Très difficile à communiquer et très très long avant d'avoir notre commande.Je suis très très déçu.Quand on commande j' aime bien l'avoir rapidement,en plus lorsqu'il ya erreur c' est difficile d'avoi... Toon meer

Beoordeeld met 5 van de 5 sterren

The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetica en parfums leverancier
  3. Geuren- en aromaleverancier

Geschreven door het bedrijf

Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

192 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,1

Alle reviews

(192)

43 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

First purchase through this site

First purchase through this site, I purchased the Kenneth Cole Black for her. Shipping was fast and transaction went well except when I received the product. As the products are indicated to be authentic on the site, I threw the original box but only tested the perfume a few days later, I then realized that the scent is NOT at all the same as my other Kenneth Cole black perfume which is still have the old bottle. The perfume purchased through this site smells like strong alcohol and is not at all comparable to the original perfume. Since I did not keep the original box, I cannot get a refund for my purchase despite the bottle being full and having my receipt. I will not buy from this site again since they were not willing to issue a refund and return the product because the package is not in it’s sealed packaging. 60$+ down the drain.

Update 2020/01/14
I had to open original packaging to know the smell of the perfume and how it was not what I was expecting, I was disappointed with the product. Didn’t know there were any different versions, where does it say version 1, 2, 3?

13 januari 2020
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Hello Nadya,


The perfume you received is indeed authentic. You state that it smells different than your other Kenneth Cole perfume which is from an older release. This is because Kenneth Cole has stronger smell than its previous versions .

We can see that you have received your order on January 6th 2020, contacted our support on January 12th. You were told that you are going to be refunded as long as you return the product with original packaging ( original packaging means:original box) which is common refunding process everywhere but you never replied back.

Beoordeeld met 5 van de 5 sterren

I was soo excited to receive the…

I was soo excited to receive the product early and i love it! Excellent price! Quality! And Service! I recommend you shop there at Fragrance 365! P.S. the perfume smells soooo good!!

9 januari 2020
Review zonder uitnodiging
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Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 5 van de 5 sterren

Deeply satisfied

The perfume i bought was not a replica but the real deal. I will be ordering monthly.

8 januari 2020
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 4 van de 5 sterren

Great Company. Great Experience.

This company is amazing and goes above and beyond to make a positive experience for the customer. Initially the company somehow sent the product to an incomplete address, and it was returned to them. They responded immediately, apologized for the inconvenience and re-sent the product. The emails were very sincere and personal. I would definitely use this company in the future.

8 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am impressed with the super speedy…

I am impressed with the super speedy shipping and the timely delivery. My fragrances are a huge success.

7 januari 2020
Review zonder uitnodiging
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Antwoord van Fragrance365

Thank you for choosing Fragrance 365

Beoordeeld met 5 van de 5 sterren

Excellent service

Great selection and great prices

3 januari 2020
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 5 van de 5 sterren

Perfect and fast.

Great service, quick shipping. Genuine products with great packaging.
Thank you Fragrance 365 team.

2 januari 2020
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 3 van de 5 sterren

The shipping process was unacceptable

The shipping process was unacceptable. When ordering, the system showed that estimated shipping time to BC was 3-5 days. As such, I thought I would have received my package within that timeframe. After two days I received a tracking number for Canada post. I checked the status each day and did not see any update, other than the shipping label had been created. Infact the tracking number gave absolutely no update on the status of the package until after it had been delivered 9 days after placing my order. It was my first time ordering from this online company and I was even wondering if I had been scammed or something like that, because of the misinformation regarding shipping. I'm therefore ambivalent of further transactions with them. Nevertheless fragrances came and are fine.

1 januari 2020
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Hi Aneisha,

Not sure if you are aware of but December 24-25 was public Christmas holiday and Canada Post workers do not work in Christmas. The order confirmation email sent to you right after your order clearly states that estimated shipping time to BC is 4-7 business days not 3-5 days We can see that you placed an order on December 18, 2019 at 12:14 pm and we did ship your order the same day and updated you with Canada Post tracking # on Friday December 20th. You received your order on December 28th, on the 5th business day which is within our normal shipping timeframe.

Happy new year !

Beoordeeld met 5 van de 5 sterren

Authentic perfume, Will order again!

I bought my first bottle of Chanel NO 5 from Sephora and the second one from Fragrance 365. Delivery was quick, price was 55 dollars less than Sephora and the perfume was indeed authentic. Will order again from Fragrance 365.

30 december 2019
Review zonder uitnodiging
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Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 5 van de 5 sterren

Will order again.

The cologne arrived in timely manner and in good condition. Ordering was easy and uneventful.
My husband will love this.

20 december 2019
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365.

Beoordeeld met 5 van de 5 sterren

This site the best!

Love this site fast delivery five star on that! Has always my favorite fragrances. The best site to buy perfume.

13 december 2019
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 5 van de 5 sterren

Easy and Fast

Fast, efficient and easy. Thank you!

11 december 2019
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365

Beoordeeld met 1 van de 5 sterren

I haven’t even received what I ordered

I haven’t even received what I ordered, the tracking says it hasn’t been shipped and no one has responded to emails. I’d just prefer to cancel now

11 december 2019
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

1- Morgan says we did not ship the item however Canada Post tracking #  clearly shows  that the package was in British Columbia on its way to Morgan's residence by the time Morgan had left this review on December 12th 2019. Moreover, Morgan received the package 12 hours after leaving this review.  Proof: https://www.canadapost.ca/trackweb/en#/search?searchFor=7255421237084408

2- Morgan says we did not respond to her email, however automatic email with Canada Post tracking # was sent to her 15 minutes after her correspondence with us.

We contacted Morgan and asked her the reason why she left this review with untrue information. Morgan said that she was not satisfied with the pace of the shipment. Unfortunately we are not Canada Post and it is Christmas time. If you go to Canada Post website you would see their  official statement about the delay on deliveries.

We wish you all the best Morgan!

Beoordeeld met 5 van de 5 sterren

Genuine products

Genuine products. Excellent packaging and delivery. Ordered from Fragrance365 twice and will continue to be my go to.

13 november 2019
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

Beoordeeld met 5 van de 5 sterren

The scent absolute

Order Hugo boss the scent absolute. Very happy with product.smells amazing

28 oktober 2019
Review zonder uitnodiging
Logo Fragrance365

Antwoord van Fragrance365

Thank you for choosing Fragrance 365!

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