The order arrived damaged, I did try to reach out to FramesPlus via email to see if we could resolve the issue, but Gmail keeps getting automatic rejections from their server "The recipient server... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
The order arrived damaged, I did try to reach out to FramesPlus via email to see if we could resolve the issue, but Gmail keeps getting automatic rejections from their server "The recipient server... Toon meer
Bedrijf heeft geantwoord
FramesPlus had the exact colour frame I wanted. So easy to order & arrived earlier than the date stated. Would order again without hesitation.
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Toon meer
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Toon meer
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Order 6580, 28th May 2024 has never arrived. I have written to you and never received a reply. You took the money though.
Ordered months ago. Never replied to my emails chasing delivery, but took my money. Got a message over a week ago saying it had been dispatched. Still not hear but this is the third email they’ve sent TODAY asking for a review. So this is the review. Do. Not. Buy. From. Here.
Didn’t receive item, it said dispatched over a month after order was placed and still never arrived.
Ordered in June, not arrived in August, no response to emails or messages via website.
Ordered these items on 14th July it’s 14th August today and still not received my items
I’ve emailed their info contact email several times no response the bot is useless too
Have had an email saying items in transit with a tracking number but when tracked Evri still say they haven’t received them
Not happy not holding out much hope that I’ll get these items as Company’s house says they were dissolved in January this year
Ordered frames mid June for birthday, when not received I went out and bought what I needed from a supermarket, but didn't cancel because I thought I could use them. 7 weeks later not received product. Will go through payment provider to claim a refund.
Ordered a frame in may, still not arrived, no contact from the company.
Ok 2 months after placing my order and after getting a refund from my bank - I received an email saying goods are on the way - they are not as they never arrived! And today they sent me an email asking for me to review them! Not sure what they are playing at - as I found out the company no longer trades since January 2024 - so they are well dodgy DO NOT USE them as a con is happening
Ordered back on 20th May as it said 5 day delivery times. Waited longer and heard nothing so emailed. No response, tried chat, no response. Just had an email - 2 months after the order, to say it's due to be delivered. I don't even trust returning it for a refund.
Awful company to deal with
Placed two orders in May, neither have been delivered and no contact from the company despite trying several times.
Now reading reviews appears that this is a dodgy company.
Basically a check on companies house reveals the company run by Muhammad Umar Munir was dissolved in January 2024 yet the website is still live and taking peoples money so fraud - police Scotland should investigate the guy....
My experience sounds like a lot of others - placed an order in May 2024, recieved confirmation email and that's about it. No response to email, no phone number to call and no real explanation other than this is scam? Strange to hear from others they used to be a legit company - DEFINITELY DO NOT PLACE ORDER.
No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying goods.
I would suggest anyone who has been robbed by this man reports the matter by Googling "Glasgow Trading Standards".
The company number is SC571718.
Anyone who has been scammed by this website can also leave a review on Etsy where they appear to still be trading. Google "Etsy Frames Plus".
I have used this company for a couple of years with no problem. My last order was placed on 28.5.24, money taken 29.5.24. Email said expect delivery 6.6.24, then nothing. No reply to emails x 3 . No frames. No phone number. Very disappointed.
As with others - paid for frames but then nothing - website should be closed down - basically theft.
As with the reviews below, frames didn't turn up. No response from them by email. There is no phone number to call. I'm trying to get the money back from my credit card provider.
Ordered two frames which never arrived. They do not reply to support messages. Currently seeking refund.
Unfortunately, as with many others, I never received the 4 frames I ordered and paid for. I have reached out through all the available contact methods (email, web chat and contact form) to no avail. Wish I had double checked TrustPilot before ordering. Avoid at all costs!
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.