Captain Bellamy’s crew was amazing! Deon, the electrician and crew lead, along with Sebastian, the roof lead, and team members Onasys and Caleb, were all extremely knowledgeable, friendly, and profess... Toon meer
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We filed for a performance guarantee payment early in 2026. At the time we were told that the queue was between four and six weeks. When we called in late February we were told that the Q was 2 to 3 m... Toon meer
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I had trouble getting my payoff statement resent to me, after I accidentally deleted it from my email. I sent a email and was told to wait 3-5 days for another one. I waited 10 days, no response. I... Toon meer
Initiated transfer of warranty to my name as new owner of home 2/16/26. Told 30day process. Danielle said all was good, just waiting on Docusign doc to be mailed to me. Turns out nothing was correct.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Freedom from high utility bills through solar energy. Guaranteed power production. Get a free quote and find out how much you could save by going solar.
Contactgegevens
Belvedere Ave 8250, 95826, Sacramento, Verenigde Staten
- freedomforever.com
3,7
Gemiddeld
345 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Nick was very knowledgeable and through.
Nick was very knowledgeable and through.
26 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Richard, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Arieus’s customer service was great
Arieus’s customer service was great. He let me explain my concerns and began to give me different options while also explaining those options to better suite my needs. I wish all customer service reps/ team members would put for the effort like I was helped with today. Great job, thank you.
26 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Xavier, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Got me the answers I needed.
26 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Murray, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Anzerita was very professional and did…
Anzerita was very professional and did a great job, but my experience with Freedom Forever has not been good, starting last June.
25 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Ronnie, thank you for your feedback and for recognizing Anzerita's professionalism - we'll be sure to pass along your kind words to her. We sincerely apologize that your overall experience with Freedom Forever has not met your expectations. We've located your account and have assigned you a dedicated point of contact who will work with you to address any outstanding concerns from your project. Should you have any future concerns, please feel free to email OnlineSupport@FreedomForever.com. We appreciate the opportunity to improve your experience and make this right.
Panel and app communication issue
The customer service rep explained everything step by step and carefully listened to what I was saying. She cared about me as a customer
26 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Hillary, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Very competent
Very competent, professional and friendly representative. It was not a typical easy case and Maria took the time to find a workable solution.
23 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello , we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
My electricity bill has actually gone…
My electricity bill has actually gone up after the install because they installed it incorrectly, and it's still pulling from the grid. I've reported this to them. I even had SDG&E come out and verify that the installation was incorrect and it's still pulling from the grid. I took videos; I've done everything. It's now 10 months after install, and they still have not corrected the problem, and I'm losing money every month. The service is the worst. You make a request about an issue, it takes them about two months just to schedule a visit, and then another two months from the time it's scheduled when they actually show up. I've never met a company that's this bad at service. This is to the point where there should be some kind of class-action lawsuit.
23 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Jon, thank you for your feedback. We sincerely apologize for your frustration with your system performance and service experience. For clarity, our team has conducted multiple site visits to investigate your concerns. Our electricians have inspected the solar installation and determined the system is functioning as designed. However, we understand your concerns and have scheduled another service visit to further investigate. We're also assigning a dedicated point of contact who will work directly with you to address your concerns and ensure we reach a resolution. We appreciate your patience and the opportunity to make this right.
Helpful Service
Arius was Excellent knowledgeable and helpful with the issues that I was experiencing.
23 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Joseph, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Antwoord van Freedom Forever
Hello Jose, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
I am writing this in order to give a…
I am writing this in order to give a huge thank you to Maria, who helped me in the sweetest and most gracious way. She had patience and the utmost respect in her ability to walk me through a problem solving that I was unable to do without her help.
She showed the capability to be professional in every aspect. Please thank her for me and the company.
22 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Louis, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Very professional and extremely…
Very professional and extremely knowledgeable
22 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Raymond,we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
I wasn't able to find question I had on site AI chatbot
I wasn't able to find question I had on site AI generative responses. Therefore, I emailed customer support and received response rather quickly. The representative Farrah out-lined concise response that adequately described next steps. Thank you : )
21 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Guy, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Antwoord van Freedom Forever
Hello Pamela, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Michelle was very professional and…
Michelle was very professional and polite
20 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Gerry, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Customer support was very helpful
Customer support was very helpful
20 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Mario, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Antwoord van Freedom Forever
Hello Shailesh, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Unpleasant Interaction and unsatisfactory service
The technician was 43min late to the appt. We were told from 8-12pm and the technician showed at 12:43pm.
The technician stated he was only there to check on shading. He did not provide a diagnosis of the array nor check the inverter for underproduction. The array’s bottom line of panels is only partially shaded (1/4) and not fully shaded as he incorrectly kept stating.
Lastly, he mentioned the array was serviced two weeks ago which is incorrect. The last time a technician came to our home was on March/April 2025 to fix a wifi connection error and a cable inside the inverter. His recollection is incorrect.
20 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Lori, thank you for your feedback. At Freedom Forever, we’re committed to ensuring your experience is exceptional. We understand the challenges with your solar project and want to help. Please email OnlineSupport@FreedomForever.com with your full name, project address, phone, email, and a brief description of your concern. One of our Online Support Specialists will contact you to work toward a resolution. We appreciate your cooperation.
Excelente servicio a las respuestas…
Excelente servicio a las respuestas sobre estatus del proyecto. Claras y precisas
20 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Yolanda, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
We love a girls girl that gets things…
We love a girls girl that gets things done 💪🏼
20 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Alyssa, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Maria was very good
Maria was very good, her professionalism was great.
19 januari 2026
Review zonder uitnodiging
Antwoord van Freedom Forever
Hello Sheldon, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction.
If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
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