Freeman Jones Reviews 

Great accurate and prompt service.

Great service , would definitely recommend

Always reassuring, patient and make sure you understand the topics they’re talking to you about.

Person I spoke to was helpful, polite and knowledgeable. Explained what the problem was, what I needed to do and how to avoid it happening again in the future

Really helpful in a stressful situation

The lady that dealt with my situation was extremely helpful, knowledgeable and polite.

From start to finish I was made to feel at ease and treated with kindness, respect and compassion, every person I had dealings with operated with the utmost professionalism and integrity. Throughout what has been quite a difficult time this solution provides a lifeline and enables me to stop worrying and start enjoying living a stress free life. I had really felt ill with worry of how I was going to resolve things, not sleeping etc and on top of being physically not well with permanent disability I just didn’t know where to turn. My personal situation was considered carefully and the right resolution offered, just an absolutely fantastic service provided and I can’t thank Freeman Jones and their associates enough.

Freeman Jones provided an excellent service in setting up our IVA. From the very beginning, everything was explained clearly and handled professionally.

Matthew, our main point of contact, was absolutely amazing. He was patient, supportive, and made the whole process easy to understand. His communication was clear and reassuring throughout, which really helped during a stressful time.

We’re so grateful for the help we received and would highly recommend Freeman Jones—and especially Matthew—to anyone considering an IVA.

I can’t thank Freeman Jones enough for helping me get my finances back on track through an IVA. From the very beginning, the staff have been so friendly, supportive, and professional. They took the time to explain everything clearly, always checked if I had any questions, and made sure I felt comfortable at every stage of the process.

Thanks to their guidance, I finally feel like my money worries have been lifted and I can look forward to living life without the stress of overwhelming debt hanging over me. I truly appreciate everything they’ve done and wouldn’t hesitate to recommend Freeman Jones to anyone struggling with their finances.

Yes the company did very well
Were very fast sorting things out for us
The people who kept in touch on the phones were very very helpful and made themselves available when ever we needed to ask anything
Felt like we were talking to friends almost
Thanks very much

Excellent service from start to finish. Kept informed and a real caring attitude towards clients

came off the phone with Adam and Sam who are both absolutely wonderful and a credit to this company. Empathetic, no judgements, they listened and explained everything to me in laymen’s terms but without making me feel stupid. I was terrified of this call and going through all of this but those two made me feel at ease and reassured me all the way through in a none pushy way

The person was very helpful and sorted query very quickly

From the beginning they have been very helpful with the advice

Very helpful staff, straight forward process

Experience was great! Really attentive, explained everything clearly and walked me through it all in a patient and understanding way.

why do you keep taking money from people when they are trying to pay the debt off each time i get extra money they want 20% or 50% of that extra money so they can give there leanders extra money to keep them rich i was £11.000 in debt it has now cost me a lot more i could of asked my bank to freeze the account and i would of pay it up by now i would never recommend this company

It was such a long process but so worth it at the end. So pleased that Freeman Jones could help me and my husband, it's such a weight lifted off our shoulders. Can't be thankful enough.

Excellent staff communication and very easy to talk to staff
No judgement and will help you in any way they can
I would and have recommended this service to other people

Your online expenditure form needs a lot of work or your employees need to explain how it works properly, if they want people to use it and stress free.