Rebates for purchases, return shipping, and shipping costs are great. The biggest drawback is that the return shipping and shipping costs are limited to $10. Postal rates have recently increased sever... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
"Freeshipping.com is an excellent service for frequent shoppers who love finding bargains. The shipping rebate is an outstanding feature, and the standard 10% cash back on purchases provides great val... Toon meer
Bedrijf heeft geantwoord
Joining freeshipping com was the best decision I ever made once I started shipping online. There is no other company under the same until that can compare. They offer the most benefits and contacting... Toon meer
Bedrijf heeft geantwoord
Takes over 2 months to get you refund that is $38 to get a $13 rebate, if you cancel beforehand they cancel your rebate. The site I purchased from too was misleading as they stated free shipping, not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over FreeShipping.com
Geschreven door het bedrijf
Contactgegevens
P.O Box 303, 06067, Rocky Hill, Verenigde Staten
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,6
Gemiddeld
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van FreeShipping.com
Thank you for being a member of the FreeShipping.com community, Carol. Sending payouts is our favorite part of the month!
Still enjoying the 10% cashback! and…
Still enjoying the 10% cashback and rebates. Still waiting for additional retailers like ELOQUII, GNC, and Ambari Foods.
13 augustus 2026
Antwoord van FreeShipping.com
Hey Lynne, we have great news 🎉 GNC recently returned as a Cash Back partner on FreeShipping.com! Thank you for the suggestions and we'll keep working on your other requests.
I received cash back and I love the app
11 juni 2026
Antwoord van FreeShipping.com
We're glad you're enjoying your membership, Maria! Let us know how to reach 5-stars by emailing us at CustomerService@FreeShipping.com.
This service easily pays for itself
This service easily pays for itself if you use it for recurring purchases for any of the stores they have available. I use it for my business when I buy supplies and equipment from AliExpress and eBay on a weekly basis. The only inconvenient thing you have to do to get free shipping is submit the receipt.
11 augustus 2026
Review zonder uitnodiging
Antwoord van FreeShipping.com
We love hearing about your experience, David! Shipping costs can be complicated, but saving money doesn't have to be.
What a SCAM!
What a SCAM!!
DECEIVING BUSINESS PRACTICES!!
Order something online, and FREESHIPPING.COM sneaks in a link to sign you up for $19 per month that mysteriously appears on your CC/debit card. IF you don’t realize you signed up and happen to not check your accounts…. They keep dorking you $19/mon until you catch it.
Charged my grandmother $19 for over 15 months until I happened to catch it. Grandma didn’t even know she signed up for this and received no benefit from them.
Pathetic business practice to say the least.
Tim,
Wake Forest, NC
12 augustus 2026
Review zonder uitnodiging
Antwoord van FreeShipping.com
Hello Tim, we're sorry for any confusion the sign up process caused. During sign-up, members have to provide consent and agree to the membership and billing terms and provide billing information before the FreeShipping.com enrollment process is completed. If you need any further assistance our team is available at CustomerService@FreeShipping.com.
Everything is self explanatory I…
Everything is self explanatory I haven’t had an issue or complain. Love the cash back and shipping rebates.
16 juli 2026
Antwoord van FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Maria, and we look forward to helping you save even more on your next purchase!
Account was canceled then unconcerned…
Account was canceled then unconcerned then recharged again so they git another $19.00 out of me before canceling the account again and I received no service for my money either .
16 juli 2026
Antwoord van FreeShipping.com
Hello Pat, we're sorry to hear about the frustration you experienced. When a FreeShipping.com account is cancelled, no further charges are incurred. The only way another charge would occur was if the cancellation was not requested through a proper channel or if the member contacted Customer Service to reactivate their account. If you'd like to ensure your account is cancelled, please contact our team who would be happy to help at CustomerService@FreeShipping.com.
Antwoord van FreeShipping.com
The faster you get your Cash Back, the faster you can get back to shopping!
The website is very informative with…
The website is very informative with all the rewards and dsavings. Also whenever I had a question about a claim, customer was very responsive and took care of it.
16 juli 2026
Antwoord van FreeShipping.com
We love hearing about your experience Paulo! Shipping costs can be complicated, but saving money doesn't have to be.
I don't need it!
16 april 2026
Antwoord van FreeShipping.com
Hey O.B., thanks for giving FreeShipping.com a try! If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.
REBATE PROCESS TOO TEDIOUS!
16 juli 2026
Antwoord van FreeShipping.com
Thank you for sharing your experience Bina, we appreciate the feedback and will pass this on to our team. If you ever need help, our dedicated customer service team is standing by at CustomerService@FreeShipping.com or by phone at 1-800-869-5597.
Awesome!!
I've been dealing with them since they started they are awesome never an issue!
16 juli 2026
Antwoord van FreeShipping.com
We're so glad you're a part of our community! FreeShipping.com has been helping members like you achieve super savings for over 20 years 🩵💚
Difficult to get your 10% back
Difficult to get your 10% back. You get different answers back from different people and never get your 10%. You have to jump through hoops to get anything. Big time waster!! Less and less stores are involved with them.
16 juli 2026
Antwoord van FreeShipping.com
Hello Rb, some stores do take longer to report their purchases so your Cash Back may come in a later payout, but our team always makes sure your Cash Back gets to you! It's important to follow the program recommendations for use so that all your purchases track correctly and you don't have to send in extra verification. If you ever need help we're here at CustomerService@FreeShipping.com.
I like it but I wish they would have…
I like it but I wish they would have more than $1000 for the shopping rebate. I shop a lot and this membership year I won't be able to get up to $100 rebate because I've reached the $1000 mark :( my membership does not renew til next month. I love the fast payout though, through PayPal.
16 juli 2026
Antwoord van FreeShipping.com
Hey Gloria! We're so sorry to hear that you were not able to claim that rebate, but we're glad you we're able to save so much this year ⭐💲Make sure to maximize your other benefits before your membership year renews! We'll pass along your feedback to our team and see what we can do to expand member value.
Antwoord van FreeShipping.com
Thank you for sharing your thoughts! Sometimes retailers leave the program, but we're also always adding more. Reach out to CustomerService@FreeShipping.com and let us know what stores you'd like to see in the program and we'll do our best to make it happen.
Antwoord van FreeShipping.com
We strive to make your shopping and, most importantly, your savings journey as smooth as possible!
I don't know what this has done for me
16 juli 2026
Antwoord van FreeShipping.com
Hey Tom, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
no guarantee you will receive cash back
For the most part FreeShipping does what it claims. But occasionally, your cash back, especially for large purchases never arrives. When reported, FreeShipping will tell you that everything looks correct and they don’t know why you didn’t get your cash back. It is frustrating that you can choose to make a purchase based on promised cash back, you do everything right, and if the company doesn’t hold up their part, FreeShipping does nothing about it. There is no guarantee, and that is just wrong. It is false advertising. It has happened several times to me, most recently with Paper Mart, so buyer beware. Also, I did report this and FreeShipping says they can't see anything wrong with my request. PaperMart may just not honor the cash back.
15 juli 2026
Antwoord van FreeShipping.com
Hello Lana, we’re so sorry for the frustration this has caused and thank you for the feedback! We know how important it is to see your savings track properly, and it is a top priority to our team. Purchases may not be captured due to using other Cash Back programs, ad blockers, switching tabs, or applying outside promo codes. Some stores can also take up to 7 days to report purchases back to us, but if it's been longer than that we are always happy to investigate! We can't look up your membership from here, but please email CustomerService@FreeShipping.com and they would be happy to help you with those claims.
Getting my first percentage check was…
Getting my first percentage check was awesome! Yay!! I like this company & would have given a 5 stars rating if it was easier to get my shipping costs refunded to me and the monthly rate wasn’t so expensive. But overall, FreeShipping is great and I recommend it.
16 juli 2026
Antwoord van FreeShipping.com
Thank you for taking the time to share this, Connie! We're always working to improve and provide greater value to our members.
They canceled my account for no reason…
They canceled my account for no reason and after spending a long time speaking with customer service in some other country I was told it was a mistake and would be reopened. That never happened. Can’t talk to anyone in the US and no one has any answers and no one gets back to you.
16 juli 2026
Antwoord van FreeShipping.com
Thank you for sharing your feedback, G.J.. We're sorry to hear you were frustrated with your experience. We understand you were told your account would be reviewed, and we're sorry if there was any confusion during that process. We know clear communication is important, and we're always working to improve the support experience. For privacy and security reasons, we can't discuss the details of individual accounts in a public forum. If you'd like us to review your case again, please contact us at FreeShipping@CustomerService.com so we can look into it with you.
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