I prodotti arrivano velocemente. Adoro le confezioni in vetro e tutti i prodotti che ho utilizzato di questa marca (Bronzing Radiance Self Tanning Cream, Golden Radiance Body Oil, Hyaluronic Acid Body... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The food is seriously amazing!! The portions are just the right size so you don’t still feel hungry after. Everything I have tried has been delicious. Plus they make things healthier by using veggie p... Toon meer
Bedrijf heeft geantwoord
PJ was awesome. We are using Freshly for my mother who is 90 and lives independently. Having fresh made meals is very helpful and the fact that the nutritional content can be evaluated for each meal,... Toon meer
Bedrijf heeft geantwoord
Well, I was a trying to get meals for here at work for a healthier lunch. I had taken a break from deliveries at home. The customer service rep, Jess, sorted all my issues out over their chat syst... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Healthy, chef-prepared meals delivered to your door.
Contactgegevens
Verenigde Staten
- 1 (844) 373-7459
- support@freshly.com
- freshly.com
4,4
Uitstekend
13K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jassy was great
Jassy was friendly, professional and efficient. She solved my issue quickly. Thanks again for your help!
1 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hello Brittany, thanks for the 5-star rating! Jassy surely did an excellent job helping you out efficiently today. I'm excited to share this with her. Thanks again!
Jassy rocks
Jassy was great helping me get my promo code applied! Great service and super helpful + efficient.
1 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hello Brian, thanks for this awesome review! It's great to hear that you were satisfied with our service, especially with Jassy's assistance. I hope you continue to enjoy it!
Great experience with Stacy…
Great experience with Stacy tonight when one of my meals had the plastic wrapper damaged. Very fast and efficient, excellent customer service!
1 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
We're so sad to hear about the wrapper damage, Eve, but thank you so much for sharing your positivity with us today. It certainly sounds as though Stacy got you all taken care of to your satisfaction!
Agassi - great customer service!
Agassi was able to immediately jump in and help me with my issue and he also offered to help with things that I did not originally contact the help line for which was so incredibly helpful and will definitely lead to us enjoying our meals for the next few weeks!!! Thank you Agassi!
31 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
We absolutely love hearing when our terrific agents like Agassi are able to hop in and save the day! We know she'll appreciate receiving this fantastic feedback.
VERY POLITE AND HELPFUL!!
I CONTACTED AN ADVISOR TODAY BEACUSE I MISSED MY DEADLINE TO CHANGE MEALS. JESS WAS VERY HELPFUL AND MADE MY EXPERIENCE A PLEASURE!! MEALS CHANGED WITHIN MINUTES WITHOUT ANY PROBLEMS. THANKS AGAIN!!
31 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Yay! We love to hear Jess made it a very seamless and helpful experience for you today. That's exactly the kind of service we shoot for every time!
Pink was fabulous at assisting me with…
Pink was fabulous at assisting me with a change to my account! Excellent customer service!
30 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi there and thank you so much for your stellar review of Pink! Pink is one of our customer service rock stars, so we're so pleased you felt you were treated with the compassion and kindness that you should expect from us and deserve. Thank you again and Pink will certainly appreciate your review!
Pink (my customer service rep) was very…
Pink (my customer service rep) was very helpful and informative!
30 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Yay! It's nice to hear that Pink was able to give you a 10/10 customer service experience. Thanks for sharing!
Pat was quick and awesome!
29 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
We're happy to know that Pat gave you awesome customer service! We'll definitely be sharing this with him! Thanks for the rating, Zack!
JUST THREE WEEKS IN AND ALREADY ADDICTED!!
This is only my third week for a delivery, and I can honestly say I am thrilled with the deliciousness of the meals I have chosen so far. I find the chicken meals with sides are a standout. I seem to be leaning toward them and ordering multiples each of the succeeding weeks. You take a chance on new entrees, but may have already placed one of them on your order for the upcoming week without having chosen to eat it that week. If you don't love it, just don't order the next time. I freeze all 8 to 10 ea week and away I go. I don't think I can bring myself to skip a week at all unless I will be away from home. And havent' ordered fewer than 8 for my weeks so far. That's how much I love them! Give my thanks to your talented chefs!!! Thot I would favor the bowl entrees but recommend the meals with main and sides even more! I so look forward to my Tuesday deliveries. Freshly is the bomb!!! Cecilia
28 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hello Cecilia, thanks so much for sparing some of your time to write us this wonderful review! I'm so happy to hear how our meals give delight to your day. Our chefs will definitely love to hear this. Thank you for the Freshly love and I hope you continue to enjoy it!
Quick….efficient customer service
Quick….efficient customer service. Great job
27 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Cyrus, you don't need to say anything more -- thank you for your splendid review! Quick efficient and great -- words that we enjoy hearing every day. Thank you, again!
Cx Service Maximum
Honestly, expectations for customer support for a convenient service is usually very slim; however, the support chat feature in app just elevates the quality of service for Freshly. All the reps I've contacted in the past for issues with orders have all been very friendly and accommodating. Recently, PJ was able to help me change my delivery address after I was charged and the order was getting ready to ship. Thanks much for your help!
27 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Craig, what a wonderfully written review that touched our hearts. We place so much emphasis and pride in providing quality customer service, and we love hearing from our customers when they approve of how we treated them. Today it was PJ, and we will always do our best to continue to give you the same level of extraordinary service that you received today! Thank you, thank you!
Excellent Customer Service
Well, I was a trying to get meals for here at work for a healthier lunch. I had taken a break from deliveries at home.
The customer service rep, Jess, sorted all my issues out over their chat system. From number of deliveries to best delivery strategy, she took care of everything.
Very impressed with the response time, and professional attitude and assistance.
Jess you rock. Looking forward to Freshly for my lunches.
Thanks!
27 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Very nice! We're so delighted to hear that Jess was able to get all of your concerns taken care of. We love giving a impressive and professional experience for our customers!
Fantastic customer service from Harvey
I had an issue with changing my selected meals and reached out to customer service. Harvey was extremely helpful, very polite and was able to resolve my issue. He provided exceptional customer service and saved the day!!
27 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi there and thank you for your stellar review of Harvey! We're so happy when we can make our customers happy with whatever issue they may have. Today, we helped you get the meals you wanted! Thank you, thank you.
Great service
Agassi was great. Gave me exactly what I needed and handled the issue very, very quickly.
26 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
We see Super Speedy Agassi got you in and out without a concern. We appreciate you and thank you!
I had an issue with a meal and they…
I had an issue with a meal and they promptly gave me a refund. Awesome.
26 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Lindsay, we always want to help our Freshly family members and our fair with how we treat people. Thank you for sharing some Freshly love with us today!
PJ was great in helping solve a…
PJ was great in helping solve a delivery problem!
26 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Oh no, we're sad to hear of any delivery issue, but are very pleased that PJ got you all taken care of. Thank you for taking your time to share your customer service experience with us today!
Jess you rock!
I contacted customer service through their chat feature and spoke with Jess. She was super knowledgeable and helped me apply a gift card to my current subscription. I'm a new customer, so I'm definitely happy that help was easy to come by! Thank you so much, Jess!
26 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Absolutely, Monica! We're here for you 24/7 and always able to assist. We're so happy that Jess took good care of you and WELCOME to Freshly!
Max was very receptive and helpful
Max was very receptive and helpful! Thank you, Max! Freshly is lucky to have you!
26 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
LH, we couldn't agree more! We're beyond grateful to have Max on the team. We appreciate the stellar rating!
Love the service and quality of food
Love the service and quality of food. Also top tier customer service provided when needed. Jess was so helpful when I needed to change my orders
25 januari 2022
Review zonder uitnodiging
Antwoord van Freshly
Wow! Thank you so much for sharing your stellar experience with Jess. We know he'll surely appreciate the feedback.
Antwoord van Freshly
Thank you for sharing your experience with MJ P. We get so much satisfaction at giving our customers a wonderful experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.