The ezCater service is a godsend to me for client lunch & learns. It is very easy to use & I appreciate they have a Reliability Rock Star section of restaurant vendors. This saves me time from sifting... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... Toon meer
Bedrijf heeft geantwoord
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... Toon meer
Bedrijf heeft geantwoord
The site made it easy to order meals for a group. I was easily able to order from multiple restaurants in one city and then order from a restaurant for a different function in another city. I love tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contactgegevens
40 Water Street, Floor 5, 02109, Boston, Verenigde Staten
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4,4
Uitstekend
20K reviews
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Antwoord van ezCater
Hi there,
We're happy to hear that ordering for your group was easy. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
Excellent delivery and service
Not only did the weekend meeting attendees really like the food selections, but the delivery and setup by the drivers really lightened the load for setting up all the food!
25 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hello!
We're happy to hear that the everyone enjoyed the food selections. It's great to know that our delivery and setup helped lighten the load for your meeting. Thank you for your positive feedback!
-The ezCater Team
Early, Quick, Efficient!
Setup was done early, quick, and effectively.
24 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi,
Thank you so much for the wonderful review! We're thrilled to hear that our team was able to get your setup done quickly and effectively. It's great to know that your delivery was completed early and to your satisfaction. We appreciate you sharing this positive feedback and look forward to serving you again soon!
The ezCater Team
I had to place a last minute same day…
I had to place a last minute same day catering order. Order arrived on time with out any hiccups
24 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Patricia!
Thank you so much for the wonderful review! We are thrilled to hear that your last-minute catering order arrived on time and without any issues. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
On time delivery
We decided to try Honey Baked Ham when ordering lunches for a training class. Everything was delicious, the food was on time and Perry was so sweet and helpful! I will keep them in my rotation for meal delivery.
24 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hey there,
We're happy to hear that you enjoyed the food and that the delivery was on time for your training class. We appreciate your kind words about the helpful service you received, and we thank you for your feedback!
-The ezCater Team
Excellence on all counts
The ezCater service is a godsend to me for client lunch & learns. It is very easy to use & I appreciate they have a Reliability Rock Star section of restaurant vendors. This saves me time from sifting through. I will only choose from those restaurants I can absolutely count on, this after experiencing previous disasters of food arriving 30 minutes & more late. Had another wonderful experience with the most recent restaurant. They were on time, provided great service, and the food was excellent!
22 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi!
Thank you so much for the wonderful review! We are thrilled to hear that we delivered excellence on all counts. It's great to know you enjoyed the food, our portion sizes, and our team's timely service. We appreciate your trust in us to help secure your well-deserved title as the official lunch planner! We look forward to serving you again soon!
- The ezCater Team
You can contact them immediately if there is a problem.
Orders are always on time. If there is a problem, Ezcater will take care of it right away! They have a great choice of restaurants!
14 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hello Scott,
We're so happy to hear that your orders are consistently on time and that you appreciate our quick problem resolution and restaurant choices. Thank you for your positive feedback!
-The ezCater Team
Food was great and showed up at the…
Food was great and showed up at the right time.
22 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Cathy,
Thank you for your feedback! We’re glad to hear the food met your expectations and everything arrived right on time. We appreciate you choosing us and look forward to serving you again soon!
- The ezCater Team
This place is pathetic and expects…
This place is pathetic and expects drivers to speed when delivering and when the restaurant is late on the food it's the drivers fault or the company that they work for fault. So they will take contacts away from companies that don't bow down to them or tell their drivers to do it in a hurry (aka speed). They should be ashamed of themselves for doing this. Clearly they don't care about their drivers or the drivers of other companies. It's too dangerous to be speeding at all let alone with someone's delivery.
1 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your orders; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened. We strongly advise reporting this incident directly to the Delivery Partner you handled this order with so they are aware of the situation. Additionally, if you are open to connecting with us so we can follow up and make things right, please reach out to our team at 800-488-1803 or directly at experiences@ezcater.com with your order details. We value your feedback and the opportunity to improve.
- The ezCater Team
I called to get the order number from…
I called to get the order number from chick fila to get my points, as I always do… chick fila would not give it to me since ez caterer placed the order. I contacted ezCater and ask them to contact the store to get it for me and they did not successfully do so and we’re not very friendly about it
21 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Carrie,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
- The ezCater Team
Reliable and easy
Reliable and easy, great for groups or in a time crunch!
21 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hello James,
We're happy to hear that our services are reliable and easy for groups and those in a hurry. Thank you for your positive feedback!
The ezCater Team
Super easy to find a restaurant to cater our event.
Super easy to find a restaurant to cater our event, seamless transaction. Good communication and everything was on time and delicious.
20 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Miska,
Thank you so much for your kind words! We’re thrilled to hear that you had a seamless experience from start to finish and that everything—from communication to delivery—met your expectations. It’s great to know the food hit the mark as well. We truly appreciate you choosing us for your event and look forward to helping with your next one!
- The ezCater Team
Antwoord van ezCater
Hello,
We're happy to hear that you enjoyed your experience with our prompt delivery and delicious food. Thank you for your positive feedback!
- The ezCater Team
Food was delivered on time
Food was delivered on time, was hot and delicious!
16 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Shelley!
Thank you so much for the wonderful review! We are thrilled to hear that your food arrived right on time, hot, and delicious. It great to know we hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Great service, but some tweaks would make it better
The site made it easy to order meals for a group. I was easily able to order from multiple restaurants in one city and then order from a restaurant for a different function in another city. I love that it saves my payment information and other details so I don’t have to enter it each time. The customer service could be more responsive. I had some items missing from one order and I’ve had to send multiple messages to get a reply.
16 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Hallie,
Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items.
Accuracy and reliability are top priorities for us, and we’re glad we could connect with you to make things right. We’ve shared your feedback with the restaurant partners, and we truly value your trust in our platform. We look forward to serving you again soon!
- The ezCater Team
Terrible Experience
Terrible Experience – Complete Customer Service Failure
I had previously used ezCater once in Chicago and had a good experience, which is why I used them again. Unfortunately, this past experience was an absolute disaster, and I will never use ezCater again.
On Tuesday, 4/14, I ordered lunch for an important work meeting with a scheduled delivery time of 11:00 AM. By 11:15, there was still no food. I began reaching out for help and tried repeatedly to speak with a live person. Instead, I was stuck in text-based messages where no one could give me an answer or any useful information.
By 11:45 AM, with no food, no updates, and no real support from ezCater, I had no choice but to place a completely new lunch order elsewhere just so my meeting wouldn’t be ruined.
Only after I had already left did I finally reach someone live. No one ever proactively called me. I later discovered that ezCater had refunded the original order without telling me, without any explanation, and without a single follow-up email or phone call.
When I finally spoke to a representative, she told me she would “look into it” and promised to call me back by 2:00 PM that same day. That call never happened.
It is now Thursday, 4/16, and I have received no call, no email, and no explanation. Just no lunch, wasted time, embarrassment in front of colleagues, and zero accountability.
This was one of the worst customer service experiences I’ve ever had. ezCater completely failed at communication, support, and basic responsibility. If you need reliable service for a business meeting, do not trust ezCater.
Horrible experience. Horrible customer service. Never again.
14 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Jon,
Thank you for taking the time to speak with us today and for sharing additional details of your experience. We appreciate the opportunity to review what happened and connect with you directly.
We’ve shared your feedback and experience with the restaurant partner and our internal teams to address the communication gaps and improve our process moving forward.
We value your continued trust and appreciate you working with us as we resolve this. We look forward to serving you again soon!
- The ezCater Team
Makes catering easier
Makes catering easier. The communication is amazing! I know where my order is every step of the way.
15 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi,
Thank you so much for the wonderful review! We are thrilled to hear that you found our communication and order tracking helpful. It is incredibly rewarding to know we hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Order & Delivery 100% perfect!
Order was 100% correct and delivery was right on time! Great experience, as always!
14 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Casey,
Thank you so much for the wonderful review! We are thrilled to hear that your order was perfectly accurate and that your delivery arrived right on time. It's great to know that our team has consistently hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
ezCater delivery was smooth and on time!
14 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi Nichelle,
We're glad the delivery service met your expectations with its punctuality. Thank you for your positive feedback!
-The ezCater Team
Food was fresh and delivered on time.
14 april 2026
Review zonder uitnodiging
Antwoord van ezCater
Hi CN,
We're thrilled to hear that your food arrived fresh and on time. It's great to know this order was a hit with your group! Thank you for your positive feedback; we truly appreciate it. We look forward to serving you again soon!
- The ezCater Team
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