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ezCater Reviews 

19.864
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I just started using ezCater in the last year. I have to order lunch anywhere from 20 to 70 people and the ease and versatility with ezCater makes it seamless. It's great to see closed orders and re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy ordering, Meals come nicely packaged, Love how they set up for you. Have used them 3 times so far. Just wish they had more restaurants to choose from, and I wish I knew which places actually labe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The delivery driver was not professional. They couldn't figure out how to park or the office location. They refused to bring the meal up to the correct floor. I specifically selected to have the food... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The owner himself brought my delivery for a rather large group of college students. He waited with me until we could set up and did not stress about it. He made me feel like an important customer and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. Voedselproductenleverancier

Geschreven door het bedrijf

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

20K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(19.864)

489 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

My order was late

My order was late. Being in a manufacturing environment, planning for celebration luncheons is done around a production schedule. When catering is late there is a negative impact to the production schedule, or to the employees being celebrated. Neither is well-received. I got a call from the vendor stating delivery would be delayed by about 10 minutes; which turned out to be closer to 40 minutes.

19 augustus 2026
Review zonder uitnodiging
Logo ezCater

Antwoord van ezCater

Hi Brad!

Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Red Robin Boxed Lunches were a Hit!

I was looking for something a little different. The Red Robin boxed lunches were a hit! Thank you!!

18 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Wendy, 



Thank you for taking the time to leave this wonderful review! We’re so excited your lunch was a hit! We'll be sure to share your kind words with our catering partner. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 2 van de 5 sterren

Frequent Misdelivery

Consistently misdelivers food to other buildings and NOT our company’s building. Every few weeks, our company’s order as a whole is delivered to the wrong location or lost completely. Way too frequent of an occurence for it to be a professional mistake.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Jason,

Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your delivery experience; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

ezCater is a great resource for…

ezCater is a great resource for catering! Tons of options for food, and their website is very user-friendly! Definitely recommend!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Melissa,

Thank you so much for the wonderful feedback! We're so happy to hear we've been a great user-friendly resource for you, and are happy you're enjoying the wide-range of catering options we offer. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Staff was friendly and efficient with…

Staff was friendly and efficient with gathering my order as soon as I arrived. Food was great too! We will certainly be back for our next family dinner.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Megan,

Thank you so much for the wonderful review! We are thrilled to hear that you received friendly, efficient service and that you enjoyed the food. It is incredibly rewarding to know that our staff was both welcoming and prompt with your order. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 2 van de 5 sterren

Consistent Issues with Missing Items

This is the 3rd order in a row that the delivery was missing a major part of our order - Fruit Tray with Breakfast, Ceasar Salad with Pizzas, and most recently no taco shells for a Taco Bar. Not sure where the missing link is, but for this to be an issue 3 times in a row with three different restaurants, I do believe better oversight with the delivery drivers to ensure the full order is with them before leaving the restuarant is severely lacking. When we order catering, it's for events when I am busy running my business and the inconvenience of then having to deal with missing items is just never worth it and I feel like the "fixes" are never timely, convenient, or make me want to use the services again.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Maia,

Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this. Thank you!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Delicious!

The food was delicious and was a huge hit with everyone. Ordered the chicken gyro catering meal, with upgraded Greek salad. Will be ordering again!

14 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi,

Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our restaurant partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Food was great and delivery was perfect

13 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Cathy!

Thank you so much for the wonderful review! We are thrilled to hear you enjoyed the food and that your delivery experience was seamless. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 3 van de 5 sterren

Steak n Shake

Our most recent order from Steak n Shake arrived 30 minutes late

13 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Maurice,

Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the delay you encountered with this delivery.

Timeliness and reliability are top priorities for us, and we’re glad we could connect with you to make things right. We’ve shared your feedback with our delivery team, and we truly value your trust in our platform. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Great Start to Finish

Everything worked smoothly.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi NAB,

Thank you so much for taking the time to share this review! We are thrilled to hear you had a smooth experience from start to finish. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Fresh Ingredients & Excellent Service

Fresh ingredients. Great service. Courteous delivery person who arranged food and drink order nicely. Everything was delivered on time and in perfect condition.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Lisa,

Thank you so much for taking the time to share this review! We know how important it is to have your order arrive when you need it, so we are thrilled to hear that everything was delivered on time, in perfect condition, and set up nicely. We truly appreciate your support and we look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Increíble 🤩

Wow, the waitress Nicole attended me and she was great, her service and quality towards the person is a 10/10! I loved it. My pleasure is to come back again.🤩🤩

12 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Gregory!

Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our restaurant partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Food was great

Food was great! Everyone enjoyed! We will order again and and again. Pressed Panini is our most favorite place.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Asmita,

Thank you for taking the time to leave this wonderful review! We’re happy to hear everyone was able to enjoy some delicious food. We’ll be sure to share your kind words with our catering partner. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Friendly & Accurate

Our order arrived on time and the deliverer offered to set everything up for us (even though we did not need it to be done).

11 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Kenric,

Thank you for the wonderful review! We’re glad your order was on time and the driver was helpful. We look forward to serving you again in the future!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Great Experience

Easy to order, showed up right on time, and the food was AMAZING!

11 augustus 2026
Review zonder uitnodiging
Logo ezCater

Antwoord van ezCater

Hi Adrienne,

Thank you for taking the time to share this wonderful review! We are so glad to hear you had an easy, prompt order, and enjoyed some delicious food as well. We look forward to serving you again!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

EZ-iest way to Cater!

Catering orders for work events used to be so stressful until I learned about ezCater. Now the entire process is simplifed- you can narrow down the restaurant according to tastes, distance, food restrictions, group size, etc,... placing the order is just a few clicks, and from there, you know exactly what to expect. Their "Reliability Rockstars" have never failed! If there are any hiccups, their customer service reaches out to the vendor on your behalf and quickly resolves- they even make expense reporting easy! I've used this service for a couple of years now and can confidently give them an enthusiastic thumbs up!

11 augustus 2026
Review zonder uitnodiging
Logo ezCater

Antwoord van ezCater

Hi April,

Thank you so much for the wonderful review! We’re happy to hear our Reliability Rockstars have been rock solid, and that our customer service has been quick at resolving any issues that arise. We’re here to make ordering food as simple as possible - and we’re glad that we have been able to do that for you. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

ezCater- Juiceria Smoothie Bar & Cafe (Goose Creek)

ezCater’s website is user-friendly and makes the ordering process seamless. It provides timely order status updates from the vendor and promptly delivers receipts after each order. The food vendor we partner with has been consistently reliable, offering high-quality food and dependable service. Together, these factors help ensure a positive experience and enable me to provide excellent service to both my customers and meeting attendees.

10 augustus 2026
Review zonder uitnodiging
Logo ezCater

Antwoord van ezCater

Hi Cathy,

Thank you for taking the time to share your feedback! We are thrilled to hear you’ve found a restaurant that provides dependable, delicious food and that we’re able to combine it with reliable status updates and service. We’re glad you’re able to focus on what matters most - your customers and attendees. We look forward to serving you again!

- The ezCater Team

Beoordeeld met 4 van de 5 sterren

Food was excellent

Food was excellent. I thought set up was included. Possibly I forgot to request that.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Kim,

Thank you for taking the time to share your feedback! We’re delighted to hear you had an excellent meal and we appreciate your feedback regarding the set up request clarity. We look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 1 van de 5 sterren

Its a gamble

Its a gamble. Ordering from ezCater can either be successful, or, food is delivered to the wrong location, missing items, too late or way to early and food is cold when served. I used to know I could count on ezCater, not so much anymore.

10 augustus 2026
Review zonder uitnodiging
Logo ezCater

Antwoord van ezCater

Hello,

Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

It was wonderful

It was wonderful, on time, set up for us and delicious. Thank you.

6 augustus 2026
Review zonder uitnodiging
Logo ezCater

Antwoord van ezCater

Hi Stacy,

Thank you for taking the time to share your feedback! We’re happy to hear you had a wonderful experience with a delicious, and well set-up meal. We look forward to serving you again!

- The ezCater Team

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