Frey Reviews 

Love the detergent, fabric softner, dryer sheet

I liked the premise, but both orders leaked all over the packaging, causing considerable loss of product. Response to my complaints was slow & rather than pay shipping to return the remainder, the company wanted photos of everything. The problem was I had already cleaned up the mess (who wants that all over their kitchen?), so I had no proof. So I lost money, but they lost a customer.

Great products! Better for your skin, better for your clothes and better for the environment 💚 I fell in love with their laundering products almost two years ago and, if I can help it, I won't ever go back to the traditional laundry experience
Their staff is always quick to respond to my inquiries, super kind and helpful 💞
I have and will continue to recommend them to everyone
💞💚🌎💚💞

I've enjoyed Frey for just over 3 years now. Absolutely love the scent for my laundry detergent that I purchased just about every product offering they have released. Literally have spent a couple hundred dollars at this point. There definitely has been changes to the formulas and size reductions, but I've been pretty loyal and stocked up with what I can. However, the struggle has been receiving the product. There has been delay after delay, and understandably, I've allowed extra time due to global 'supply chain' issues... but it has come to a point where on a few occasions, I reached out to customer service and it has been the same 'canned' response - 'Thanks for your patience, it's on its way.' At what point after 10 weeks of "it's on its way" does it actually arrive...? Who knows. If you have time to wait for your order, great! If you don't enjoy fronting a premium for products, then maybe reconsider pushing that order button.

it was great, i was very happy

I love Frey's laundry products - the scents are DIVINE! The products treat my laundry gently while they clean, I really do enjoy using Frey!

I haven't had this for over a year. I don't want it. Ibegains to stink after 1 day.

I will say I love your products very much. However my latest order was kind of annoying. So annoying that even after receiving 35% for life I'm just not going to be ordering with your company again. I'm due to various discounts that I was able to acquire I should have been able to order a large amount of things today and do so for a price so low that it was silly. Well not ideal for your company as far as bottom line it was ideal in the fact that I would have continued being your customer after the fact however today was so annoying.. no I will not do a follow-up to go into greater detail.. I just simply am not going to purchase from you guys again. I'm very disappointed in the outcome that occurred today, but the outcome of this has pushed me forward in attempting to recreate this amazing formula in my own homemade cleaning products that will soon hit the market as your competition :-)

Love the scents.
Hated that I couldn’t just order one thing without being put on an automatic purchase plan, do I quit buying.

This is a good subscription item. I have used their products for a few years. I use the laundry products. It was convenient to receive them delivered to my door and the products and scents were great. I feel good about the trees that have been planted with my purchases.

Wonderful
product that leaves your laundry smelling awessome!!

I was surprised with how well the laundry package cleaned my husband's clothes! They barely look worn. And the scent lasts.

The shampoo & conditioner were wonderful; my hair is so clean & no extra residue. It made the difference when I colored my hair.

I'm so pleased that I told my friends.

Smells great but is not worth the hassle. I placed an order and it took months to arrive. I checked in multiple times and they kept assuring it was coming but I am not joking when it took 3.5 months to arrive. Then they assured me their supply chain issues were fixed and gave me a coupon to use. I went to use it and they were out-of-stock on literally every product I wanted. All of that plus the more expensive price tag - I think it is better and less hassle to use a higher end product from a box or grocery store.

The smell is wonderful. I never get tired of it. And it lingers on fabric better than any detergent I've tried. The detergent seems to wash well. The wrinkle-releaser and stain-remover are also effective. If I could make 1 change, I hope they can get the cost down. That's why I use this in conjunction with another less-expensive detergent (use this more on towels and sheets, things I want to smell nice, etc).

Love the products and really love the sales. My son wants to try as well so I am waiting for the next sale!

Frey has the best laundry soap and fabric softeners. The fragrance last for a long weeks if not longer.
I have been using Frey for a number of years and wouldn't think of using anything else. So many laundry soaps that you buy from the store are watered-down so you have to use more.

Frey products are so unique! We both have sensitive skin and we’ve been using the line for I think two plus years now. It’s hard to find products for sensitive needs that actually get our laundry clean & still smell great! The scents are soothing, not overpowering & you don’t feel like you’re getting bathed in chemicals 🙌 We also love how Frey gives back by planting trees for every purchase! We recently moved and forgot to update our new address & Frey came through again 🥰 they tracked down our shipment which had been returned & offered to reship it for us! Love this company for producing a safe product & for the wonderful customer service! Plus plus, we smell wonderful everyday 😊