I wish I could rate it -100 they worst company and the biggest liars thief’s they took my money promising that the chocolates worked thy didn’t arrive for 3 months
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Got this for my partner and I over valentines weekend as we were going away. First off the 48 postage suggests that it will take 48 hours to deliver but it took almost a week. so that meant we didn’t... Toon meer
Bedrijf heeft geantwoord
Ordered over a week ago, got tracking info the day after which hasn't updated at all despite the website saying delivery in 1-3 days, no doubt Frisk will blame Evri even though it says they're still... Toon meer
Bedrijf heeft geantwoord
I placed an order on Wednesday and paid for the 48hour tracking. I have tried to track the order but it says the order has been confirmed and not progressed. I tried to email the support email and it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Arousal-Activating Chocolate? Yes, you read that correctly! Frisk Chocolates bings you the next level of aphrodisiac chocolate. For both him and her, share a delightful square with your partner, wait 30 minutes to let the bed-breaking action commence. Formulated expertly with organically sourced and 100% natural ingredients. Boosting your libido, blood flow, sensations, emotions, and loving connection.
Contactgegevens
128 City Road , EC1V 2NX, London, Verenigd Koninkrijk
- support@friskchocolates.com
- friskchocolates.com
1,4
Zeer slecht
98 reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Me and my partner used these and waited…
Me and my partner used these and waited over the course of an hour to see if they would work and they didn’t. Taste was terrible and were very expensive. Will not be purchasing again.
14 februari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi Tyler!
Thank you for sharing your feedback. We're sorry to hear that you and your partner were disappointed with the product, both in terms of taste and effectiveness. We understand how frustrating it can be when a product doesn't meet expectations.
As the effects of our chocolates can vary from person to person, we apologize that you didn’t experience the results you were hoping for. We also appreciate your comments on the taste and price, and we’ll definitely take that into consideration moving forward.
If you have any further concerns or would like assistance with returns, please feel free to get in touch with us.
Thank you for your feedback.
All the best,
Frisk Chocolates
Didn’t work for me or my partner we…
Scam Scam Scam!!!! Stay Away and do not waste your money. Didn’t work for me or my partner we took chocolates and waited….. after 40 minutes still absolutely nothing… won’t be purchasing these again a real shame considering how much they cost - I have emailed them to see what can be done so fingers crossed they will consider some kind of recompensement
Also just to follow up if you are not satisfied with the product you have to return all 3 chocolates even if you just ate one, which is impossible if you actually tried their product so the return policy is futile
This is not only unfair but a complete scam and false advertisement from FRISK chocolate which clearly demonstrates that they are in knowledge that these products do not work. They are not willing to reimburse users who have tried and tested the product to see they could have bought a £2 bar of dark chocolate to have the exact same effect, which is nothing!
I wish I read the reviews before purchasing but don’t be fooled by marketing schemes on inst and TikTok
Ive seen 3 positive reviews which each say the exact same thing which sparked doubt that these reviews are not genuine.
Following from frisk chocolates reply I did email you to which you said you need to return all 3 chocolates… which obviously we can’t as 1 & 1/2 were eaten, but still not interested in ensuring customer satisfaction. Do yourself a favour and buy some chocolate buttons will do exactly the same
14 februari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi Lucinda!
Thank you for sharing your feedback. We’re really sorry to hear that you and your partner didn’t experience the results you were expecting. We completely understand your frustration.
As noted, the effects of our chocolates can vary between individuals, which is why we emphasize this in our product descriptions. We always aim for full customer satisfaction, and we're sorry to hear you felt let down.
Regarding your concern about the return policy, it’s important for us to maintain fairness and transparency for all of our customers. We understand it can be difficult if the product isn’t suitable, and we’re more than happy to discuss any specific concerns you have about the return process. Please do reach out to us directly if you'd like to explore further options for resolution.
We also take reviews seriously and are committed to providing an honest and high-quality experience. If there’s anything more we can do for you, please don’t hesitate to contact us.
Thank you again for sharing your thoughts.
All the best,
Frisk Chocolates
The chocolate did not work and the…
The chocolate did not work and the company refused to comply with their 30 day guarantee. Scam, stay away
10 februari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi Theo!
Thank you for sharing your feedback.
We follow our 30-day satisfaction guarantee policy, which specifies that products must be returned in their original, unopened condition in order to qualify for a refund. Unfortunately, we are unable to process refunds outside of these terms.
We understand your disappointment and encourage you to reach out if you have any further questions regarding our policy or the return process. We're here to assist you.
Thank you for your understanding.
All the best,
Frisk Chocolates
‼️Absolutely rubbish
‼️Absolutely rubbish! 🛑don’t bother wasting your money, interact with other medication! CUSTOMER SERVICE IS RUDE AND IGNORANT AND UNHELPFUL.
5 februari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hello K.Williams!
We were waiting for your review, as we know you were unhappy for the experience of the Chocolates interacting with medicine.
Like we said to you via email, we explicitly say on our website that if you have any underlying health problems, it is very important to discuss the use of Frisk with a healthcare professional.
It seems in this case, you did not. Which I'm afraid we cannot help with. Although we do hope you are feeling better!
Many things can interact badly with medicine, so doing due diligence is incredibly important, and we hope you can do so in future to avoid any potential problems.
I will finish it here with our FAQ that directly explains this.
3. Are the ingredients in Frisk Chocolate safe? Yes, we take your safety seriously. All the ingredients used in Frisk Chocolate are sourced from reputable suppliers, and our products are produced in a controlled environment following strict quality and safety standards. However, if you have any allergies or concerns, please review the ingredient list and consult with a healthcare professional before consumption.
We also explicitly say this within the packaging at the bottom of the ingredients list. So why you are understandably angry, I'm afraid we cannot do anything else than to wish you a great day.
All the best,
Frisk Chocolates
This chocolate isn’t all that it’s made…
This chocolate isn’t all that it’s made out to be. Do not waste your money on this.
8 februari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi Nicola!
Thank you for sharing your feedback with us. We’re sorry to hear that our chocolate didn’t meet your expectations. We always strive to provide the best quality products and understand how disappointing this must be for you.
If you would like to discuss a return or refund, please don’t hesitate to get in touch, and we’ll be happy to assist you further.
We appreciate your input and hope to have the opportunity to improve your experience with us in the future.
Antwoord van Friskchocolates
Hi Jau!
We’re sorry to hear that you're not satisfied with the product. Please note that the effects can vary from person to person, and individual experiences may differ.
If you have any further concerns or questions, please don’t hesitate to reach out. We're here to help.
All the best,
Frisk Chocolates Team
It didn't work at all I gave half to my…
It didn't work at all I gave half to my friends and ate at least 2 of them all to myself in the same day and it STILL didn't work. I even looked at the reviews from their very own website and everyone gave them good reviews but they most be fake because almost everyone here has given them a bad review. SCAM. FRISK CHOCOLATES Don't mislead people on a product that doesn't work.
27 januari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi there!
Thank you for taking the time to share your experience with us. We’re really sorry to hear that the chocolates didn’t provide the results you were expecting. We understand your frustration, especially when you’ve invested in a product that didn’t meet your expectations.
We take all feedback seriously, and we want to assure you that we strive to be transparent with our customers. While effects can vary depending on a variety of factors, including individual tolerance and body chemistry, we understand that it can be disappointing when the product doesn’t work as anticipated.
Regarding the reviews, we take great care to ensure that all feedback is genuine, and we’re constantly working to improve our products based on customer experiences like yours.
If you’d like, we can look into a resolution for you—whether that’s a refund or exchange. We’re committed to making sure our customers are satisfied, and we want to ensure that we address your concerns properly.
Once again, we apologize for any disappointment this has caused, and we appreciate your honesty in sharing your feedback with us.
Disappointing experience…
I bought these as a gift for my husband and I as we were going to Paris for the weekend and honestly the taste was awful, the dark chocolate is so rich, if it’s your preference then it’s very good quality but not our personal preference, as far as experience we didn’t seem to see any effect, we waited 30 minutes and still nothing we had a laugh and giggle but was slightly disappointed since they’re not cheap…
25 januari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi Hayley!
Thank you so much for sharing your experience with us, and we’re sorry to hear that the chocolates didn’t meet your expectations. We understand that taste and effects can be quite personal, and it’s disappointing when something doesn’t quite match up to what you hoped for—especially when it’s a special treat for a weekend getaway!
We appreciate your feedback on the dark chocolate; we understand that it can be a bit rich for some tastes. As for the effects, everyone’s experience can vary, and sometimes it can take a bit longer or require a different dose depending on the individual.
If you'd like, we’d be happy to discuss this further and see if there’s anything we can do to make it right. Your satisfaction is really important to us, and we’d love to help in any way we can.
Thanks again for sharing your thoughts with us.
SCAM
SCAM
paid for chocolates, got an empty box, emailed and they replied saying they’d send a new product, that was 2 weeks ago and i’ve heard nothjng an all other emails ignored
10 januari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi Luke,
I’m so sorry to hear about the situation with your order, and I completely understand your frustration. It’s unacceptable that you received an empty box, and even more concerning that you haven’t heard back after our promise to send a replacement. This is certainly not the experience we want our customers to have, and I apologize for the delay in resolving this.
I’ll personally look into your case and make sure a new product is sent to you immediately. We truly appreciate your patience, and we’ll make sure to keep you updated every step of the way. If you’d prefer a refund instead, please let me know, and we’ll take care of that for you as well.
Thank you for bringing this to our attention, and again, I apologize for the inconvenience. I’ll be in touch shortly with an update.
Best regards,
Linds
Frisk Chocolates Support Team
The chocolates were delicious and…
The chocolates were delicious and delivered a fun, fiery effect! The mood was definitely elevated.
6 januari 2025
Antwoord van Friskchocolates
Hi Natasha,
We’re so glad to hear that you enjoyed the chocolates! It’s fantastic to know that they not only tasted delicious but also added a fun, fiery boost to the mood. That’s exactly the kind of experience we aim to create!
If you’re ever looking to elevate another moment, we’re here with more indulgent treats. Feel free to reach out anytime!
Best regards,
Linds
Frisk Chocolates Support Team
Frisk Chocolates are a game-changer
Frisk Chocolates are a game-changer! The effects were strong and intense. We couldn't keep our hands off each other.
29 december 2024
Antwoord van Friskchocolates
Hi Lydia,
Thank you for your unique and enthusiastic feedback! We're thrilled to hear that Frisk Chocolates made such an impression. It’s always our goal to deliver a truly indulgent experience, and we’re happy to know that our chocolates lived up to the hype!
If you ever need another indulgent treat, we’re here for you. Don’t hesitate to reach out if you have any other questions or feedback.
Best regards,
Linds
Frisk Chocolates Support Team
SCAM - do not order
I ordered chocolates before reading the reviews and instantly tried to cancel after seeing then. I was too late so contacted them in order to return, chocolates weren't even opened. When I eventually did get the slip two post offices I went to the slip wouldn't scan. So I decided to just pay for next day delivery so it would get back in time for me to get my money back. Details were correct but Royal Mail hasn't been able to find anyone in the premises to recieve my parcel. So that'll be me outwith my 14 days after delivery and down £40 altogether or absolutely nothing. Seems like a scam to me do not order. ( PS all the 5 star reviews are fake, generic 3 lines about a product never been tried)
7 januari 2025
Review zonder uitnodiging
Antwoord van Friskchocolates
Hi,
I’m very sorry to hear about the experience you’ve had with your order, and I truly understand your frustration. This is certainly not the level of service we strive to provide, and I sincerely apologize for any inconvenience caused.
What you’ve described is an extremely rare occurrence, and we take matters like this very seriously. It seems there were multiple issues with the return process, and I completely understand how this has left you feeling upset.
From your message, it sounds like there was confusion or difficulty with Royal Mail's ability to locate the right person to receive the return parcel, and unfortunately, that caused delays. Once an item is out for delivery, we rely on the courier to ensure that everything goes smoothly. However, we will be investigating what went wrong here, and I’ll personally look into this situation further.
Please know that we are committed to resolving this. I’d be happy to work with you on finding a fair solution, whether that’s extending the return period or offering an alternative resolution.
Also, I want to reassure you that all reviews for our products are genuine and not fake. We work hard to ensure that our customers’ experiences are reflected honestly.
Thank you again for bringing this to our attention. I’ll be in touch with you shortly to see how we can resolve this matter to your satisfaction.
Best regards,
Linds
Frisk Chocolates Support Team
Antwoord van Friskchocolates
Hi,
I’m really sorry to hear that you haven’t received your order. I completely understand your frustration, and I apologize for the inconvenience this has caused. Please know that this is a rare issue, and we do everything we can to ensure our deliveries reach our customers on time and in perfect condition.
From what I can see, it seems there was an unexpected issue with the delivery process. It could be due to a courier error or a miscommunication with the delivery address. We take these matters seriously and are already looking into what happened to prevent this in the future.
I’d love to resolve this for you, so please let me know if you’d like us to arrange a redelivery or if you prefer a different solution. We’ll make sure to handle it promptly.
Thank you for your patience and understanding. If you have any other questions or concerns, please don’t hesitate to reach out.
Best regards,
Linds
Frisk Chocolates Support Team
Do not order from this company
Do not order from this company they have little to no respect for customers and horrible customer service. My order was over a week late and was never even shipped it turns out. After trying to contact them on six different occasions through two means on contact I heard nothing back until I requested a refund upon which my order was immediately cancelled so clearly is ignorance was choice. Money rats
17 december 2024
Review zonder uitnodiging
SCAM- read the reviews before buying
I ordered this product on 29/11/2024 and paid £2.95 for delivery as well as £24.99 for the product. I was promised that the product would be posted 48 hour Royal Mail as per what I paid for. However it’s now 12/12/24 and I haven’t received the product, and as per tracking the product hasn’t been posted or even processed.
I have sent x3 emails to the provided support email however as like most of the reviews on this page, no one has responded. Frisk say they promise to respond to your emails with in 24 hours and from responses they have posted on here say it’s very rare that this doesn’t happen but I can assure everyone they do not reply.
This product is a scam. It’s absolutely shameful that a company who advertise on social media and look official can scam hundreds of people out of a substantial amount of money.
I would appreciate a response from frisk chocolate and then be provided a full refund. I am going to give them until after the weekend and then I am taking the case further to trading standards. I suggest everyone in the same boat does just this.
29 november 2024
Review zonder uitnodiging
Scam
Scam. Take money, don’t receive item and then they don’t respond and remove tracking details.
22 november 2024
Review zonder uitnodiging
This is a SCAM
This is a SCAM. I’ve ordered (No 8463). Despite emailing numerous times there has been zero response. If Frisk isn’t a scam then please reply to my emails.
I think it’s very sad that anyone would choose to make a living from ripping people off.
5 december 2024
Review zonder uitnodiging
It’s a fraud!!!!!!!!!!!
It’s a fraud!!!!!!!!!!!
Lost £53 to this and didn’t receive anything it’s been 3 weeks now.
22 oktober 2024
Review zonder uitnodiging
My boyfriend placed an order nearly one…
My boyfriend placed an order nearly one month again he had had no updates and no communication. We have both tried emailing but had no response very disappointed and would like to have a email back to us about where this order is and when we will be receiving. No phone number or socials that we can contact other than TikTok which we are been ignored on to
12 november 2024
Review zonder uitnodiging
I have sent a few emails and no one is…
I have sent a few emails and no one is getting back to me :(
I’m trying to cancel my order before it is dispatched!
Please can someone help!
28 oktober 2024
Review zonder uitnodiging
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