Terrible experience, unreliable site. I ordered a replacement battery on the 27/10/2026 the delivery expected on the 13 November 2026. There was no communication after the 29/10. I checked the tracki... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Well I liked that my goods arrived 5 days earlier than expected, and that I could choose which store/ merchant to shop from based on their price differences.
My order went very smoothly. Product arrived sooner than I thought it would and very neatly wrapped. The only small issue was on check out, the amount changed slightly but as it was a small diffe... Toon meer
Exceptional, I got my parcel in good condition and happy to announce that is working properly, great customer service, been receiving regular emails to check on the status of my delivery on daily basi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Geschreven door het bedrijf
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contactgegevens
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Verenigd Koninkrijk
- fruugo.co.za
3,9
Goed
6K reviews
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Our order was placed on the 13th of…
Our order was placed on the 13th of July 2026, we were given an ETA of Wednesday 15th of July. It is a week later and we have not received our order neither have you received an update with an order tracking number, Order number: 237255611. Please assist as soon as possible!
15 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I am sorry to hear this.
A member of the team has contacted you via email to help resolve this.
We are looking forward to hearing from you.
Kind regards,
I bought an item from fruugo on 19 of…
I bought an item from fruugo on 19 of June, next day i got a email confirming my order, it said due on the 20th July and it's now 3 days later, all i got in-between was 2 emails wanting me to rate fruugo ,im unsure about them,o/n 235123318
22 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
We are very sorry to hear this.
A member of our customer care team will be in touch very soon to help.
Kind regards,
Received the wrong product
Received the wrong product. Tried to get the info to get a hold of them, even trying to get info on google for head office but extremely useless. Wont recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
21 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thankyou for your review.
I am sorry to hear this.
A member of our Customer Care Team will be in touch to investigate this issue further.
Kind regards
It was seamless and delivery was quick
21 juli 2026
I was very happy with the efficient…
I was very happy with the efficient order process
19 juli 2026
Review zonder uitnodiging
I ordered two batteries
I ordered two batteries. I reported that neither had been received and what action is required. Fruugo responded that one was "lost" & a refund would be given, the second was still with courier service. Weeks have past - No refund, No delivery.
17 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I am sorry to hear your order has not been received.
In order for us to assist you please respond to the separate message sent by our Customer Care
Team.
Kind regards,
Fruugo Customer Care
Thank you so much I received my item on…
Thank you so much I received my item on the you said you going to deliver. It's 2nd time I ordered from you. And your courier ladies are friendly I like them. 👌🙏
17 juli 2026
Review zonder uitnodiging
Service
Hi
The service has been of exceptional quality thus far and hope it stays as is
Thankd
18 juli 2026
Scam!
Scam!
Misleading product listing. The title and description clearly state "Gear Shift Knob & Gaiter Boot Cover Set," but I only received the boot cover. Customer service incorrectly referred to the "Colour: Case Only" field, which is a product attribute, not the item description. The product received did not match what was advertised. Very disappointing.
18 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for sharing your feedback with us.
I am very sorry to hear about your experience. Unfortunately, I haven’t been able to locate your order with the details provided, so I have reached out via your Trustpilot review to request a bit more information.
Once we have those details, I’m confident we can find a solution for you.
Kind regards,
Fruugo is efficient and delivers…
Fruugo is efficient and delivers timeously. I would recommend Fruugo for certain.
16 juli 2026
I am happy with the service
I am happy with the service, received the device I ordered and i am enjoying it.
16 juli 2026
I'm very impressed i was kept updated…
I'm very impressed i was kept updated all the time and my order reached me before the estimated time .Thanks
15 juli 2026
No hassles no fuss 100 % professional
No hassles no fuss 100 % professional. I truly recommend Fruugo. Great experience.
14 juli 2026
I've googled
I've googled, ordered, paid.. then the package came. No issues. I could track the package, it was delivered ahead of time. All my sceptism disappeared. I'm a happy Fruugo customer.
14 juli 2026
The item is of good quality and there…
The item is of good quality and there was no import duty extra, took a while.
13 juli 2026
Reliable company delivery in time
Reliable company and trustworthy quick to make delivery
12 juli 2026
I made an order almost a month ago and…
I made an order almost a month ago and still haven’t received it. Fruugo’s appointed courier company (Aramex SA) is also non responsive to queries on the whereabouts of my order.
10 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I am sorry to hear this.
A member of the team has contacted you via email to help resolve this.
We are looking forward to hearing from you.
Kind regards,
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