Terrible experience, unreliable site. I ordered a replacement battery on the 27/10/2026 the delivery expected on the 13 November 2026. There was no communication after the 29/10. I checked the tracki... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Well I liked that my goods arrived 5 days earlier than expected, and that I could choose which store/ merchant to shop from based on their price differences.
My order went very smoothly. Product arrived sooner than I thought it would and very neatly wrapped. The only small issue was on check out, the amount changed slightly but as it was a small diffe... Toon meer
Exceptional, I got my parcel in good condition and happy to announce that is working properly, great customer service, been receiving regular emails to check on the status of my delivery on daily basi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Geschreven door het bedrijf
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contactgegevens
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Verenigd Koninkrijk
- fruugo.co.za
3,9
Goed
6K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Disappointed then very happy
Initially I was disappointed because it took a long time between the movements of the parcel but at the end of the day, I was very happy to know where my parcel was and eventually received it a few days before the latest promised date!
30 juli 2026
Ordered a screen for my phone from…
Ordered a screen for my phone from them, got it fairly early considering it was shipped in from China, I'm happy, and will be back to order more stuff.
2 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I have bee waiting for almost a YEAR to…
I have bee waiting for almost a YEAR to recieve my order and I have contacted multiple times via email ond on the website but received no response. This is one of the worst services I have ever experienced. They dont care about thier customers at all but they want to take your money without giving the product. I have sunmitted a complaint round about 25 of October and still no response
25 november 2025
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for sharing your feedback with us.
We are very sorry to hear this.
We can see you have been fully refunded.
Fruugo and the retailer apologises for any inconvenience caused.
Kind regards,
Happy 😊
Good day am so happy Fruugo team and the retailer have managed to reimburse me I now have trust and confidence in doing business with them I got my refund 2026/08/05
16 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for sharing your feedback with us.
We are very sorry to hear this.
We can see you have been fully refunded.
Fruugo and the retailer apologises for any inconvenience caused.
Kind regards,
The order arrived earlier than…
The order arrived earlier than estimated delivery date. Happy with my order.
1 augustus 2026
This is a scam
This is a scam. I ordered a heater on 9 May 2026, fully paid. I have never received it. I have been tracing it,it's been saying on transit all these months. Never,ever order from Fuugo
1 augustus 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Many thanks for your review.
I am sorry you feel this way.
A member of the Customer Care team will be in contact with you.
Kind regards,
Evie
Head Lamp
I was looking for a headlamp on my pre 2000 Yamaha XT350 and could not get it from any other supplier than fruugo and how efficient, I will be back for more
30 juli 2026
Giving 4 starts due to flimsy…
Giving 4 starts due to flimsy packaging. Thankfully, the goods were not damaged.
Otherwise, good quality items.
30 juli 2026
Fast and efficient service delivery.
29 juli 2026
Not happy at all that payment goes…
Not happy at all that payment goes through without me being able to see the circa R700 shipping fee charged - ~R350 became R1050. I then tried to cancel, provider accepted cancelation, but delivery still happened (ordet cancelation not honoured). Happy with the actual product (1st product from the partial delivery that was delivered after 16 days, waiting for 2nd item, expected in 9 days time).
27 juli 2026
Review zonder uitnodiging
The part I was looking for was not…
The part I was looking for was not available in SA, it was shipped from China, I was willing to wait for the date provided as ETA. They were quicker than the estimated date and the product as advertised 👌👌👌
27 juli 2026
I received a faulty Ssangyong korando…
I received a faulty Ssangyong korando diesel filter on the 17th July before scheduled time but I need a refund because it's leaking diesel under the plunger when I prime the filter & that sucks air in making the engine impossible to start. I'm very frustrated 😠
17 juli 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for sharing your feedback with us.
We are sorry to hear this.
A member of the team has reached out to investigate further.
Kind regards,
The delivery was on time
The delivery was on time, which I appreciated. However, the communication and tracking could definitely be improved. I was initially worried that it might be a scam. Also, the prices are much higher than Shein's.
23 juli 2026
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