Terrible experience, unreliable site. I ordered a replacement battery on the 27/10/2026 the delivery expected on the 13 November 2026. There was no communication after the 29/10. I checked the tracki... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Well I liked that my goods arrived 5 days earlier than expected, and that I could choose which store/ merchant to shop from based on their price differences.
My order went very smoothly. Product arrived sooner than I thought it would and very neatly wrapped. The only small issue was on check out, the amount changed slightly but as it was a small diffe... Toon meer
Exceptional, I got my parcel in good condition and happy to announce that is working properly, great customer service, been receiving regular emails to check on the status of my delivery on daily basi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Geschreven door het bedrijf
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contactgegevens
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Verenigd Koninkrijk
- fruugo.co.za
3,9
Goed
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hi everything
Hi everything , from order to delivering ,great, awesome i highly reconmend , your the best😀😃👍👍
9 september 2026
Because my delivery came as much as I…
Because my delivery came as much as I expected on the right date that was shown
9 september 2026
The app works well,easy to use.
The app works well,easy to use.
The response time is excellent .
The tracking ability works well and for the second time delivery was well before the estimated time.
Thank you for excellent service.
8 Sept 2026
8 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I ordered 10 products and recieved 6.
I ordered 10 products and recieved 6.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I am sorry to hear this.
A member of the team has contacted you via email to help resolve this.
We are looking forward to hearing from you.
Kind regards,
Great first order experience
I ordered a Soft Silicone Carrying Case for a JBL GO 2 GO2 Speaker from Shenzhen Yixing Electronics.
Easy order process and regular communication. The quality of the product exceeded my expectations. Good value for money.
4 september 2026
Incomplete dates of delivery when ordering.
When I ordered, the date of delivery given was supposed to be last Wednesday. Now I see that it is predicted between next Tuesday 8/09 and the 22/09 but these dates never appeared while I was ordering. This is my second order from them and again the item will arrive too late to be used when needed. Very poor service!
4 september 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I am sorry to hear this.
A member of the team has contacted you via email to help resolve this.
We are looking forward to hearing from you.
Kind regards,
It’s say I must collect my order but…
It’s say I must collect my order but they don’t show where to collect it.Its a month now.And I still don’t have the address to collect it.I would rather give it 0 stars.Such a scam
3 augustus 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
We are sorry to hear you haven't received your order yet.
A member of our team will be in touch with you soon to assist you with this.
Kind regards,
I recently bought a motor vehicle part…
I recently bought a motor vehicle part and never got a tracking number tried every way possible but I didn't,now the item I bought was supposed to be delivered but there is nothing at all,I blame myself for buying from this site I just want my money back,I think it's high time we report this website so that it can be blocked in South Africa
2 september 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
We are sorry to hear this.
A member of our team will contact you soon to assist you with this.
Kind regards,
I got what I ordered and it was…
I got what I ordered and it was delivered the exact same date
3 september 2026
Item never delivered
Not hoping for a refund or anything but just a warning to the public. Stay away from purchasing from Fruugo. It’s been multiple years since I bought a watch that was never delivered (order number 7663088)
2 september 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
We are sorry to hear this.
Unfortunately, we can see that this order was placed on Jul 2018.
Due to the length of time since your order has been placed, we are no longer able to look into this for you.
We do advise on the website that all customers should contact us within a reasonable time frame for assistance.
As it has now been over 5 years since this was shipped out to you, it is no longer possible for us to trace the parcel.
I am sorry that we are unable to assist you further on this occasion.
Kind regards,
We ordered something and it actually…
We ordered something and it actually arrived on time and great tracking service to find out where the package was in transit. Very happy.
2 september 2026
Utterly poor service from Fruugo
Order placed and paid for in record time. Thereafter it died a quiet death. No reply on numerous emails, no feedback whatsoever. Tried to alter the delivery address and had no success to date. I am sure I will never recieve the item, after all they now won't know where to deliver it. First and definitely the last time I will make use of Fruugo. Money could rather of been donated to a charity organization.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I am sorry to hear this.
A member of the team has contacted you via email to help resolve this.
We are looking forward to hearing from you.
Kind regards,
I am fully satisfied with the…
I am fully satisfied with the incubator. Although the manual is written on a foreign language, current technology assisted with the translation.
31 augustus 2026
The order was placed with ease
The order was placed with ease. Constant updates regarding the progress of the order and 2 week early deliver. Very Impressed!
30 augustus 2026
Excellent experience
Excellent experience! Regular updates and feedback regarding progress of parcel made it easy to know exactly when to expect our parcel. Thanks Fruugo for next level service.
29 augustus 2026
The turnaround time for delivery was…
The turnaround time for delivery was satisfactory and the item was exactly what I've ordered.
28 augustus 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.