Full Spectrum Education Reviews 

I have been honoured to work with full spectrum for a year and a half now. The work has been consistent and the families have been wonderful.
The support I have received from management has been exceptional. A wonderful workplace which has uplifted the trajectory of my future.

Really helpful with a short turn around. Sue (tutor) was amazing to my daughter.

Been with Full Spectrum for a year now. Have seen a big improvement in my sons marks & confidence.

Full Spectrum Education has truly delivered on our expectations as parents. From the quality of the tutor we received to their reliability, professionalism in communication and lesson structure, which has been handled in a consistent manner. Full Spectrum Education has understood the student’s needs and was able to match a really good tutor to that student’s needs. This has given us confidence to see her progress. We’re very happy with the support and results we’ve seen so far.

I’m not a current parent client, but I’ve met Ben, Justin, and the Full Spectrum Education team several times and have been genuinely impressed. They’re the kind of leaders who set a higher bar for what tutoring can be - pairing expert, one-on-one teaching with real care for kids and families. Their focus on confidence, study skills, and wellbeing (not just marks) is exactly what education needs right now.

Beyond tutoring, their vision and programs are about helping kids, supporting families, and ultimately making the world a better place through education. Good humans doing important work - I’d recommend Ben, Justin and the FSE team without hesitation.

We have just engaged Full Spectrum once again, this time for our younger son in year 11.

Our eldest son, whilst he was far from an academic managed to succeed and pass year 12, which we never imagined would happen. Then landed a fabulous cadetshop. This would not have happened without the help of the FS Team!

This time around, we hit the ground running, ensuring Coop has every tool needed to follow his chosen career. I can't wait to watch Coop unlock his full potential with the help of FS.

Building the future together!

Absolutely recommend Ben and his team of amazing talent!

Incredibly patient and professional workers who will assist in every way they can

What the team at FSE is doing in the community is changing lives and helping our young people find success. Puckers Ice Hockey Inc. is proud to partner with them.

Working with this tutoring company over the past year has been such a rewarding part of my journey. The team is not only supportive and professional, but passionate about helping students succeed in their educational journey. Their approach is thoughtful and tailored to each student, and truly stands out compared to other places I’ve worked. Seeing my students grow in confidence and improve so much in their studies has easily been the highlight of my time here. Although I’m moving on to a new career, I’m grateful to have been part of such a committed and caring team.

I’ve been a tutor at full Specturm Education, the support staff has been amazingly helpful & transparent throughout my journey as a tutor. They have provided me relevant teaching material & are accomodating to my needs as a tutor. I would not hesitate to sign up as a student and give it a try, I’m sure they will match you with a relevant tutor in mind.

My son learned a great deal from his time with full spectrum. I highly recommend the.

Full spectrum took the time to ensure that learners needs were met and that the experience was seemless and fit our schedule.

Writing this review as a client and tutor with FSE. I started with FSE for my son about three years ago. I was impressed with Janelle who brought a whole new dimension to my son’s education. His confidence level has soared with the results he’s achieved.
I am now fortunate to work as a tutor with FSE myself. My experience and mentoring from FSE has been so rewarding with the results I’ve achieved with my own students. None more than my student from a selective school in Brisbane. His outstanding English results in light of his non English speaking background is testament to the collective work and effort. Congrats B

The tutors are honestly amazing! Jasmine is the best,she makes everything so much easier to understand and actually fun to learn. She’s really helped build up my confidence and made me realise how smart I am (I’m actually above average!). She’s super relatable and communicates everything so well. Couldn’t recommend her enough!

Working as a tutor with Full Spectrum Education was a rewarding and enriching experience. The company’s personalised, one-on-one tutoring model allowed me to make a meaningful impact on each student’s academic progress, tailoring sessions to suit their individual needs, learning styles, and goals.

Full Spectrum Education provided a strong support system for tutors, ensuring we had access to high-quality teaching resources, clear communication channels, and ongoing professional guidance. The flexibility of the role enabled me to build strong relationships with students and their families, creating a collaborative and encouraging learning environment.

One of the most fulfilling aspects of the position was witnessing students grow in both confidence and academic ability over time. The company’s emphasis on consistency, student engagement, and long-term development aligns with my own values as an educator.

I also appreciated the professionalism of the management team, who consistently demonstrated respect for tutors’ time and expertise while offering regular feedback and support to help us thrive in our roles.

Overall, my experience with Full Spectrum Education strengthened my skills as an educator and reaffirmed my passion for teaching. I highly recommend Full Spectrum Education to both families seeking personalised academic support and educators looking for a meaningful and flexible tutoring opportunity.

Understanding, compassionate and brilliant educator.

The team really listen!

Full Spectrum pulled us out of a hole when we were at our lowest. Ben’s expertise and positive support got our Autistic son back enjoying learning after being kicked out of school. The tutors were amazing in their care and support, and gave valuable written feedback after every session. I fully recommend them.

FSE does not have enough tutors available to cover for tutors’ circumstances like teacher getting sick or having other emergencies. There is no flexibility and no transparency in their dealings. There is no human element of compassion in the way they operated. There is lack of communication and they make false promises to get your money and have you signed into their T&C.

If you are planning to use them maybe do not agree on direct debit or payment in full as you would be paying up front and you may not receive lessons, and then your lessons would expire at the end of each term and as far as FSE is concerned they have their “agreement” entitling them to keep the funds you paid for the term even if they did not provide the service. Only pay for the lessons when a tutor actually comes to provide a lesson.

We had five different tutors from October 2023 to April 2024 and a direct debit set up, tutors left due to health issues, family matters, or that is what we were told.

Painful to motivate a teenager to do schoolwork, so FSE knew we really wanted to have the same tutor. In January 2024 we were asked to pay in full for the next six months in order to secure tutor two who was apparently in great demand. The week after we paid our tutor two was no longer available. Finding us a tutor took a couple of weeks. That tutor stayed for a few weeks only and cancelled sessions on us and then also disappeared all together which is when we received a standard email that if we do not use make up sessions by the final week of term one sessions will expire and for term one we had 3 out of 11 sessions we paid for. We wanted to cancel the agreement with FSE but Ben, the CEO himself offered to be our tutor and he cancelled on us with a few hours notice on the first lesson he was supposed to show and was extremely rude on the phone.

FSE breached their contract multiple times and did not provided the services they promissed. I asked for partial refund as I paid for 22 sessions. FSE refused. I reached out to Australian Tutoring Association which was the dispute resolution body stipulated in the contract and as such FSE was bound by the Code of Conduct of the association. Turned out FSE were not a member and since FSE removed that clause from their T&C. I lodged an application with VCAT for the partial refund for the sessions which we did not have.

VCAT costs $70 and is easy to do, just providing a chronogolical order of the events and the documents / emails / text messages. Took about one year of waiting at VCAT but eventually FSE paid us back.

In our case all cancellations were by FSE, yet FSE was extremely stern with us despite the fact that they did not provide us with a tutor and we experienced cancellation, after cancellation. I cannot even imagine if the cancellations were due to a sick child or a sick parent and made by the family.

FSE cannot give us back the time we wasted.
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Our older daughter was struggling with Year 12 VCE and Full Spectrum Education came to the rescue. Ben and the team were very helpful and accommodating and flexible around her work schedule and she made it through.

Now our younger daughter is dealing with a bunch of issues and with Year 12. Once again Ben and the team stepped up, were super helpful and have provided her with a well-suited tutor in double-quick time.

If your child needs a bit of support at school or wants to level up, you won't find better than FSE. They are just fantastic, great communicators and committed to enhancing the entire learning experience.

Mandy was phenomenal! So patient, good with a fidgety easily distracted child. She has improved my daughter’s attendance at school and grades. Thank you so much!!!