Apenas 1 tentativa de entrega FEDEX Foi feita apenas 1 tentativa de entrega pela empresa FEDEX, com isso minha compra esta voltando pra vocês, tentei entrar em contato diversas vezes com a FEDEX e... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great communication with Furlan Marri team and their HQ people in Switzerland so i can arrange the purchase and pickup of my watch. So I start with the people and their attitude Top top top marks!!!... Toon meer
Bedrijf heeft geantwoord
Easy to communicate with Im saying this vecause when I had a question and I sent and email I got an email back within 24 hours and other than that when ordering in the app its very easy and everything... Toon meer
Bedrijf heeft geantwoord
Mine is the Sabbia Rosa, which is even more beautiful IRL than it is in the pictures. I have a 7.5" wrist and wondered if I could pull off a 38 mm but with a lug-to-lug of 46 mm, it works perfectly. T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Furlan Marri. Vintage-inspired watches with an extreme care and attention to details.
Contactgegevens
Rue du Nant 25, 1207, Geneva, Zwitserland
- +41 22 300 50 51
- support@furlanmarri.com
- furlanmarri.com
4,3
Uitstekend
334 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
While stylish watches are light and…
While stylish watches are light and bands extremely thin
Granted if you're going for the sleek look
All in all I thought a little pricey
27 april 2026
Antwoord van Furlan Marri
Dear Steven,
Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the style and sleek aesthetic of the watches, as the refined proportions and thinner straps are indeed part of the vintage-inspired elegance we aim to achieve.
We also understand your comments regarding the price point. At Furlan Marri, we put a strong focus on craftsmanship, finishing details, quality materials, and the overall experience, from the watch itself to the presentation and additional accessories included. That said, we truly value your perspective and appreciate your honest feedback, as it helps us continue improving.
Thank you again for your support, and welcome to the Furlan Marri family!
Warm regards,
The Furlan Marri Team
Vintage Charm
I recently purchased two watches from Furlan Marri; the Castagna Mechaquartz & Blue Sector Cornes de Vache. I’ve been genuinely impressed with the quality and attention to detail. The craftsmanship feels top notch, especially at this price point. The dial designs are intricate and beautifully detailed, with excellent color contrast that really gives the watches character and depth.
The hour and minute hands are very nicely finished and add to the overall refined look of the watches. I also love the vintage-inspired vibe, particularly the chronograph pushers which give off a classic stopwatch feel that collectors will appreciate.
Another thing that stood out to me was the inclusion of two straps with the watches, which adds versatility and value right out of the box. Even the packaging deserves recognition — the presentation box feels premium, elegant, and thoughtfully designed.
Overall, Furlan Marri delivers an outstanding combination of vintage charm, quality craftsmanship, and great presentation. These watches exceeded my expectations and have quickly become favorites in my collection.
27 april 2026
Antwoord van Furlan Marri
Dear Ren,
Thank you so much for this incredibly thoughtful review and for trusting us with not just one, but two pieces from the collection, the Furlan Marri Castagna Mechaquartz and the Furlan Marri Blue Sector Cornes de Vache.
We’re truly delighted to hear how much you appreciate the craftsmanship, dial details, and vintage-inspired design elements. Creating watches that capture the charm and emotion of classic timepieces while offering exceptional quality and value is exactly what drives us, so your words mean a great deal to the entire team.
It’s especially rewarding to know that details such as the chronograph pushers, hand finishing, additional straps, and presentation box all contributed to your experience. The attention we put into the packaging and the inclusion of additional straps are truly meant to give you a complete and memorable product experience from the very first moment you open the box.
Hearing that these pieces have quickly become favorites in your collection is the greatest compliment we could receive. Thank you again for your support, and welcome to the Furlan Marri family!
Best regards,
The Furlan Marri Team
Antwoord van Furlan Marri
Dear Maria,
Thank you so much for your kind review!
We’re truly happy to hear you had a wonderful experience with us. Enjoy your watch, and welcome to the Furlan Marri family!
Best regards,
The Furlan Marri Team
Antwoord van Furlan Marri
Dear Abdulaziz,
Thank you very much for your kind words and for your support!
We’re really happy to hear you had a great experience with our service. Enjoy your watch, and welcome to the Furlan Marri family!
Warm regards,
The Furlan Marri Family
The watch is great -
The watch is great, I love it .
Since my watch couldn’t be shipped to my country. I shipped it to another address on the way to my country. The shipping fees were expensive a bit. Over all I appreciated your service
9 april 2026
Antwoord van Furlan Marri
Dear Yousef,
Thank you very much for your kind feedback and for your trust. We’re truly happy to hear that you love the watch!
We completely understand your comments regarding the shipping situation and additional costs, and we really appreciate your effort and patience throughout the process. Unfortunately, due to geopolitical reasons, your region was not available for direct shipping at the time of your order. We are actively working on reopening deliveries there as soon as possible, and we will communicate more as soon as we have updates.
Your feedback is very valuable to us as we continue improving our service and international shipping experience.
We hope you enjoy your watch for many years to come, and we’re delighted to welcome you to the Furlan Marri family!
Warm regards,
The Furlan Marri Team
I love the look of the strap but…
I love the look of the strap. I just wish they used the usual Milanese closure system. This closure is so fiddly!!
8 april 2026
Antwoord van Furlan Marri
Dear Maxina,
Thank you very much for your feedback and for your support. We’re delighted to hear that you love the look of the strap.
We also truly appreciate your comments regarding the closure system. Your feedback is very valuable to us and helps us continue improving our products and overall experience.
We hope you continue enjoying your watch, and welcome to the Furlan Marri family!
Warm regards,
Maxina
Antwoord van Furlan Marri
Dear Hyeonseo,
Thank you so much for this amazing review, but honestly, you’re the real GOAT here!
We truly appreciate your trust and support. It means a lot to us. Enjoy your new bracelet to the fullest, and we’re absolutely delighted to welcome you to the Furlan Marri family!
Warm regards,
The Furlan Marri Team
I’m genuinely disappointed with my…
I’m genuinely disappointed with my recent purchase experience.
At the time of ordering, it appeared that the shipment would be handled within Europe, so I arranged delivery to the UK accordingly. However, I later discovered that the watch was actually shipped from China, which resulted in unexpected forwarding and customs costs.
In total, I paid approximately 1100 SAR in additional shipping and customs fees just to receive the item in Saudi Arabia. This was never clearly communicated beforehand.
While I understand that logistics can vary, transparency is essential—especially for an international brand. Had I known the item would ship from China, I would have made a different decision.
I hope you take this feedback seriously and improve clarity around your shipping origins and costs for future customers.
8 april 2026
Antwoord van Furlan Marri
Dear Ruba,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointment regarding the shipping experience.
We would however like to clarify that it is clearly stated in our Terms & Conditions that our mechaquartz watches are shipped from our logistics center in Hong Kong. This setup allows us to offer our customers very competitive pricing while maintaining the level of quality and service expected from Furlan Marri.
At the time of your order, deliveries to the Middle East were temporarily unavailable due to the geopolitical situation in the region. You therefore chose to have the watch delivered to another country before forwarding it to Saudi Arabia. As a result, the customs duties and import charges applied were those of the country of delivery and subsequent forwarding process. Unfortunately, customs fees are determined individually by each country and remain entirely outside of our control.
We nevertheless fully understand your frustration and truly appreciate your feedback regarding communication and transparency, as it helps us continue improving the customer experience.
We sincerely hope that despite this situation, you will enjoy your watch for many years to come, and we thank you again for your trust and support.
Warm regards,
The Furlan Marri Team
3:00 pm minute counter doesn’t reset
Disappointed with new. Minute counter at 3:00pm does not reset.
10 april 2026
Antwoord van Furlan Marri
Hello Jay,
Thank you for your feedback.
Just to clarify, the sub-dial positioned at 3 o’clock on the dial is not a chronograph minute counter. It is actually a 24-hour indicator, designed to show whether it is AM or PM (for example, 8:00 in the morning versus 20:00 in the evening).
This means it is an hourly indication function and is not part of the chronograph timing/reset system, which is why it does not reset like the chronograph counters.
We hope this helps clarify its purpose, and we remain available if you have any further questions.
Best regards,
The Furlan Marri Team
I couldn’t be happier with my Furlan…
I couldn’t be happier with my Furlan Marri chronograph. From the moment I unboxed it, the attention to detail was immediately apparent. The design strikes a perfect balance between vintage inspiration and modern execution, with beautifully finished dial elements and a case that wears comfortably on the wrist.
The chronograph function operates smoothly and feels precise, adding both practicality and charm to the watch. What truly stands out, though, is the overall craftsmanship — it genuinely feels like a much more expensive timepiece.
It’s rare to find a watch that delivers this level of quality, aesthetics, and value all at once. I’ve received numerous compliments wearing it, and it has quickly become one of my favorite pieces in my collection.
9 april 2026
Antwoord van Furlan Marri
Hello Eldan,
Thank you so much for your wonderful and detailed feedback, it truly means a lot to us.
We are especially happy to hear that your watch is already receiving compliments; that is always a great feeling, and we feel genuinely honored to know it is being appreciated in this way.
We continuously strive to push our standards of quality as high as possible, both in design and execution, so your words are incredibly rewarding for the entire team.
We hope you continue to enjoy your chronograph for many years to come.
Best regards,
The Furlan Marri Team
Antwoord van Furlan Marri
Hello Jonathan,
Thank you very much for your feedback.
We’re delighted to hear that your new Blue Sector arrived quickly and fully met your expectations.
We hope you enjoy wearing it, and we look forward to taking care of you again in the future.
Warm regards,
The Furlan Marri Team
Excellent service and responsiveness
8 april 2026
Antwoord van Furlan Marri
Dear Faris,
Thank you very much for your kind feedback, we truly appreciate it.
We always do our best to maintain a genuine human relationship with our clients, and it’s very rewarding to know this comes across in your experience.
We look forward to staying in touch.
Warm regards,
The Furlan Marri Team
Antwoord van Furlan Marri
Dear Fahad,
Thank you very much for your kind words and perfect rating, we truly appreciate it.
We’re delighted that the design and execution of the watch resonate with you. Feedback like yours means a lot to the entire team.
We hope you continue to enjoy it for many years to come.
Best regards,
The Furlan Marri Team
About experience
The watch experience fill in on many levels. Design language and care for details bring life to new perspectives and considerations about the world of watchmaking. Plus the team have been wonderfully present in regard to the customer service.
31 maart 2026
Antwoord van Furlan Marri
Dear Kevin,
Thank you very much for your wonderful review, it truly means a lot to us.
We are really glad to hear that the overall experience and our approach to design resonated with you, as well as the level of customer service you received.
Please rest assured that we are taking the greatest care of your watch, with all the attention it deserves.
We look forward to taking care of you again in the future.
Warm regards,
The Furlan Marri Team
Magnifique montre, bel emballage.
La livraison s'est fait très rapidement et excellents suivis.
La montre est tellement magnifique et son emballage élégant.
17 maart 2026
Antwoord van Furlan Marri
Bonjour Daniele,
Un grand merci pour votre retour, cela nous fait vraiment plaisir de le lire.
Nous sommes ravis d’apprendre que la montre, son écrin ainsi que la rapidité de la livraison vous ont pleinement satisfait. C’est exactement l’expérience que nous cherchons à offrir.
Nous vous souhaitons beaucoup de plaisir au porté, et espérons avoir le plaisir de vous accompagner à nouveau très bientôt.
Bien à vous,
L'équipe Furlan Marri
Elegance
I really like it, the quality is exceptional for its price range. The vintage theme is appreciated.
11 april 2026
Antwoord van Furlan Marri
Dear Abdulrahmen,
Thank you very much for your kind words, we’re delighted to hear that you appreciate the elegance and vintage inspiration of the piece.
It’s especially rewarding to know that you find the quality exceptional for its price range, as this is exactly what we strive for with every design.
We truly appreciate your support and hope you continue to enjoy your watch for years to come.
Warm regards,
The Furlan Marri Team
Awe provoking
The watch itself. Beautiful product. But the custom forms that I had to fill once the piece arrived in USA and FedEx won't deliver. These forms should have been filled by the manufacturer as it was all technical details about the product.
1 april 2026
Antwoord van Furlan Marri
Dear Muhammad,
Thank you very much for your feedback, we’re truly glad to hear that you find the watch beautiful and awe-inspiring.
We are sincerely sorry for the inconvenience you experienced with the customs forms and the delivery process. We completely understand how frustrating that must have been.
Your point is well taken, and we want to reassure you that this is something we have improved, the required technical information is automatically provided to customs to help ensure a smoother delivery experience.
We really appreciate you bringing this to our attention, and thank you again for your support and understanding.
Warm regards,
The Furlan Marri Team
The watches are made in China and…
The watches are made in China and shipped from Honk Kong. After long delays. Customer service respond fast by email but still issues with shipping not yet solved !! Quality of watch just about average like any Seiko. Design is beautiful, band narrow and not much options
22 maart 2026
Antwoord van Furlan Marri
Dear Nick,
Thank you for your feedback.
We’re sorry to hear about your experience, especially regarding the shipping delays. While our team aims to respond quickly and assist as best as possible, we understand how frustrating unresolved delivery issues can be and we’re actively working to improve this.
To clarify, we are a brand based in Geneva, Switzerland, and we offer several collections, including Swiss-made mechanical watches. Depending on the model, our logistics may operate from either Switzerland or Hong Kong. For our Mechaquartz collection, including the model you ordered, the watches are assembled in Hong Kong and shipped from there. This allows us to use the Seiko VK64 hybrid movement while maintaining fair pricing. We strive to be fully transparent about this, and this information is detailed on our product pages, FAQ, and Terms of Service.
We also appreciate your comments on the design and bracelet. Feedback like yours is valuable and helps us continue improving our products and offering more options in the future.
Please don’t hesitate to reach out to us directly by email so we can look into your shipping issue more closely and assist you further.
Warm regards,
The Furlan Marri Team
Great product, but unexpected customs fees
The product and its packaging are excellent.
However, I have a concern regarding shipping. The website mentions that the payment includes shipping fees, but I ended up paying more than 500 SAR in customs fees, which I was not aware of.
Overall, I really like the product and would recommend it to others. Most likely, this won’t be my last purchase from Furlan Marri. ♥️🙏
30 maart 2026
Antwoord van Furlan Marri
Dear Haza,
Thank you very much for your kind feedback, we’re truly glad to hear that you’re happy with the product and its packaging !
We’re very sorry, however, for the unexpected customs fees you experienced. Unfortunately, these charges are determined by the local authorities in the destination country and are outside of our control. These charges are outlined in our Terms & Conditions. That said, we completely understand how frustrating this can be when it comes as a surprise.
Your feedback is extremely valuable, and we will look into how we can better communicate this information to avoid any confusion in the future.
Thank you again for your trust and recommendation, we look forward to serving you again for your next purchase.
Kind regards,
The Furlan Marri Team
I have 2 Furlan Marri watches and I…
I have 2 Furlan Marri watches and I hope to add more in the future.
Recently bought their mesh bracelet and absolutely love it.
27 maart 2026
Antwoord van Furlan Marri
Dear Maurice,
Thank you so much for your continued trust and support, it truly means a lot to us to hear that you already own two Furlan Marri watches and are enjoying the mesh bracelet as well.
We’re very happy that it has become a piece you love wearing.
We’ll be waiting for you with great anticipation to help you choose your next watch, we can’t wait to see which one you’ll go for next.
Warm regards,
The Furlan Marri Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.