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Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great communication with Furlan Marri team and their HQ people in Switzerland so i can arrange the purchase and pickup of my watch. So I start with the people and their attitude Top top top marks!!!... Toon meer
Bedrijf heeft geantwoord
Easy to communicate with Im saying this vecause when I had a question and I sent and email I got an email back within 24 hours and other than that when ordering in the app its very easy and everything... Toon meer
Bedrijf heeft geantwoord
Mine is the Sabbia Rosa, which is even more beautiful IRL than it is in the pictures. I have a 7.5" wrist and wondered if I could pull off a 38 mm but with a lug-to-lug of 46 mm, it works perfectly. T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Furlan Marri. Vintage-inspired watches with an extreme care and attention to details.
Contactgegevens
Rue du Nant 25, 1207, Geneva, Zwitserland
- +41 22 300 50 51
- support@furlanmarri.com
- furlanmarri.com
4,3
Uitstekend
334 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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An exciting and beautiful experience
10 februari 2026
Antwoord van Furlan Marri
Hello Asma,
Thank you for your kind words. We’re delighted to hear that you’re pleased with the Furlan Marri experience. Your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
It started with one watch and ended up…
It started with one watch and ended up with five ( two are addition😌)…. I cannot describe how amazing are the quality….. not to mention the design in the first place….. i have never had two watches from same brand except from you guys. Keep it up and keep surprising us.
10 februari 2026
Antwoord van Furlan Marri
Hello Mohamme,
Wow, thank you so much for your amazing support! We’re thrilled to hear that your collection has grown and that you love both the quality and design of our watches.
It’s truly rewarding to know that our brand has earned a special place in your collection, that means the world to us! We promise to keep surprising you with new designs and experiences... stay tuned ;)
Thank you again for being such a valued member of our community!
Warm regards,
The Furlan Marri Team
Excellent buying experience!
Customer service is great. Fantastic follow up. And the product is top notch. Highly recommended!
10 februari 2026
Antwoord van Furlan Marri
Hello Timothy,
Thank you so much for your thoughtful and generous feedback. We’re delighted to hear that you loved everything about your experience with Furlan Marri.
We sincerely appreciate your trust in Furlan Marri.
Kind regards,
The Furlan Marri Team
Surprise tva à la réception pas…
Surprise tva à la réception pas forcément bien visible sur le site
10 februari 2026
Antwoord van Furlan Marri
Nous vous remercions pour votre retour. Nous sommes navrés pour cette "mauvaise" surprise. Toutefois, il est spécifié à plusieurs endroits sur notre site que les taxes et frais de douanes ne sont pas inclus, notamment sur la page produit et lors de la finalisation de l'achat. Nous espérons sincèrement que cela n'altèrera pas l'appréciation que vous avez de votre montre ! Si vous passez par Genève, n'hésitez pas à nous faire signe, nous serions ravis de vous accueillir dans notre showroom et en discuter plus amplement. Nous vous remercions pour votre confiance et vous souhaitons une excellente journée.
L'équipe Furlan Marri
Outstanding experience from start to…
Outstanding experience from start to finish.
I’m genuinely impressed with the level of professionalism and craftsmanship. The entire process was quick and smooth.
You can tell they truly care about quality and customer satisfaction . The watch arrived perfectly presented and exactly as described, if not better, a true piece of art that exceeded my expectations.
10 februari 2026
Antwoord van Furlan Marri
Hello Sultan,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience from start to finish was outstanding.
It means a lot to us that you noticed our commitment to quality, craftsmanship, and customer satisfaction. We’re delighted that your watch arrived perfectly and exceeded your expectations, hearing that truly makes our day!
We look forward to continuing to provide you with exceptional experiences in the future.
Warm regards,
The Furlan Marri Team
The strap of the watch is too poor
10 februari 2026
Antwoord van Furlan Marri
Thank you for letting us know. Our leather is sourced from either France or Italy and we are using different types of finishes (such as soft or textured) and vary the thickness depending on the specific bracelet, which can influence the overall perception, but we try to ensure a good quality. We value your feedback and will take this into consideration for next times, thank you and have a lovely day!
Antwoord van Furlan Marri
Hello Khalid,
Thank you for your kind words. We’re delighted to hear that you love our watches, your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
Returns
Ive got problems with the returns and they are doing nothing except sending me loads of useless AI emails.
10 februari 2026
Antwoord van Furlan Marri
We are truly sorry to hear that your experience did not meet your expectations.
Our customer support team has attempted to contact you several times by email in order to assist and find a solution, but unfortunately we did not receive a response. We also understand that automated replies can sometimes feel impersonal, please rest assured that there is a real team behind these messages, carefully reviewing each case and ready to help.
We genuinely want to resolve this matter for you. Could you please get back to us and let us know how you would like to proceed with your order, as well as its current status? We will take the necessary steps as quickly as possible.
We look forward to your reply.
Antwoord van Furlan Marri
Hello Oussama,
Thank you for your kind words. We’re delighted to hear that you love the details on our watches, your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
The packaging and shipping were not up…
The packaging and shipping were not up to par. I was disappointed.
5 februari 2026
Antwoord van Furlan Marri
Hello. We are deeply sorry to read that, we are doing our best to try to find alternatives for packagings and improve your shipping experience! Thank you so much for your trust.
Antwoord van Furlan Marri
Hello Bandar,
Thank you for your kind words. We’re delighted to hear that you loved your experience with us. Your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
New Brand with investments
The design is unique and lite weight ; we wished to mention the Manufacture country in the back.
5 februari 2026
Antwoord van Furlan Marri
Thank you SO much for your kind feedback, it means a lot to us! We are based in Geneva, Switzerland, and depending on the collection our watches are manufactured either in Hong-Kong or Switzerland. Let us know if you would like to know more about our brand's story and value. Thank you for your trust.
Good value for money
Good value for money; product photos somewhat misleading, though.
6 februari 2026
Antwoord van Furlan Marri
Thank you very much for sharing your experience! We appreciate your feedback regarding the photos. We strive to provide high-quality images that accurately reflect colors and finishes. However, sometimes slight variations may occur in real life, so we'll take this into account for next times.
Antwoord van Furlan Marri
Hello Abdulrahman,
Thank you for your kind words. We’re delighted to hear that you’re pleased with our products. Thanks for your support, it truly means a lot to us.
Warm regards,
The Furlan Marri Team
The watches are just so beautiful and…
The watches are just so beautiful and high quality+ the service is super nice
5 februari 2026
Antwoord van Furlan Marri
Hello David,
Thank you for your kind words. We’re delighted to hear that you loved both about our timepieces, beauty and high quality. Your support truly means a lot to us, we are pleased you had a great Furlan Marri experience.
Warm regards,
The Furlan Marri Team
Antwoord van Furlan Marri
Hello Mutaz,
Thank you for your kind words. We’re delighted to hear that you loved both about our timepieces, details and quality. Your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
Absolutely beautiful watch!
5 februari 2026
Antwoord van Furlan Marri
Hello Jonathan,
Thank you for your kind words. We’re delighted to hear that you absolutely loved our beautiful watches. Your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
I made my second purchase with you guys…
I made my second purchase with you guys and everything was on point, checking out-delivery 👍🏼
5 februari 2026
Antwoord van Furlan Marri
Hello Mo,
Thank you so much for your continued trust and support! 🙌
We’re thrilled to hear that your second purchase was just as smooth, from checkout to delivery. That’s exactly the experience we aim to provide every time.
We truly appreciate you being part of our journey and look forward to your next one with us!
Warm regards,
The Furlan Marri Team
Antwoord van Furlan Marri
Hello Amir,
Thank you so much for your thoughtful and generous feedback. We’re delighted to hear that you loved everything about the product, the finish, the quality and the accuracy.
We’re very happy that your experience was such a positive one and sincerely appreciate your trust in Furlan Marri.
Kind regards,
The Furlan Marri Team
damaged piece
The watch I got has dirt inside the case/dial, and there is a crack from inside.
5 februari 2026
Antwoord van Furlan Marri
We can see that your initial request has been resolved by our support team and that everything is now back in order.
If you have any further questions or need any additional assistance, please feel free to reach out, we remain at your full disposal.
Thank you for your trust and support.
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