Apenas 1 tentativa de entrega FEDEX Foi feita apenas 1 tentativa de entrega pela empresa FEDEX, com isso minha compra esta voltando pra vocês, tentei entrar em contato diversas vezes com a FEDEX e... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great communication with Furlan Marri team and their HQ people in Switzerland so i can arrange the purchase and pickup of my watch. So I start with the people and their attitude Top top top marks!!!... Toon meer
Bedrijf heeft geantwoord
Mine is the Sabbia Rosa, which is even more beautiful IRL than it is in the pictures. I have a 7.5" wrist and wondered if I could pull off a 38 mm but with a lug-to-lug of 46 mm, it works perfectly. T... Toon meer
Bedrijf heeft geantwoord
Easy to communicate with Im saying this vecause when I had a question and I sent and email I got an email back within 24 hours and other than that when ordering in the app its very easy and everything... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Furlan Marri. Vintage-inspired watches with an extreme care and attention to details.
Contactgegevens
Rue du Nant 25, 1207, Geneva, Zwitserland
- +41 22 300 50 51
- support@furlanmarri.com
- furlanmarri.com
4,3
Uitstekend
335 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
damaged piece
The watch I got has dirt inside the case/dial, and there is a crack from inside.
5 februari 2026
Antwoord van Furlan Marri
We can see that your initial request has been resolved by our support team and that everything is now back in order.
If you have any further questions or need any additional assistance, please feel free to reach out, we remain at your full disposal.
Thank you for your trust and support.
Antwoord van Furlan Marri
Hello,
Thank you for your kind words. We’re delighted to hear that you love everything about your Furlan Marri experience. Your support truly means a lot to us.
Warm regards,
The Furlan Marri Team
Très jolie montre
Très jolie montre, hâte de voir ce que la marque va proposer dans l’avenir!
5 februari 2026
Antwoord van Furlan Marri
Merci infiniment d'avoir pris le temps d'écrire ce gentil mot. Nous préparons pleins de jolies choses pour cette année 2026, vous pouvez suivre les nouveautés sur nos réseaux sociaux et site internet. Merci de votre soutien et à bientôt !
Very well designed …
The design is excellent and very impressive. However, I was hoping it could be available in size 40 rather than 38.
5 februari 2026
Antwoord van Furlan Marri
Hello Ahmed,
Thank you very much for your kind words about the design, we truly appreciate it.
We understand your preference for a 40mm size. At the moment, we are focusing on more compact case sizes as part of our current design direction. However, feedback like yours is extremely valuable, and we will certainly take it into consideration for future developments.
Thank you again for your support and for sharing your thoughts with us!
Warm regards,
The Furlan Marri Team
I loved the watch
I loved the watch, the detailed design; however, my issue was with the shipping. I tried to cancel the extra strap after i just placed my order, but FM team didn't help. To ship it back again to Hong Kong, i needed to pay a shipping fee higher than the strap cost itself.
5 februari 2026
Antwoord van Furlan Marri
Hello George,
Thank you very much for your positive rating and for taking the time to share your experience, we truly appreciate it.
We’re sincerely sorry again for the inconvenience regarding the strap and the return shipping cost. We understand how frustrating that situation can be. As an international brand, return shipping fees can unfortunately be high depending on the destination, and once an order is processed very quickly after being placed, modifications or cancellations can sometimes be difficult.
That being said, your feedback is extremely valuable, and we will review this internally to see how we can improve our process and communication moving forward.
Thank you again for your support and for sharing your experience with us.
Warm regards,
The Furlan Marri Team
Great quality
5 februari 2026
Antwoord van Furlan Marri
Hello,
Thank you for your kind words. We’re delighted to hear that you’re pleased with the quality of our watches. Your satisfaction means a great deal to us.
Kind regards,
The Furlan Marri Team
Merci infiniment! J’apprécie…
J’ai reçu ma pièce et j’apprécie particulièrement les détails et l’attention portée à l’expérience. J’ai apprécié le suivi et la facilité de discussion avec l’équipe. Je trouve ma montre superbe et n’ai que des compliments à ce jour! Merci et au plaisir de venir vous visiter à Genève.
11 februari 2026
Review zonder uitnodiging
Antwoord van Furlan Marri
Merci infiniment pour votre retour et nous sommes ravis que la montre vous plaise ! Au plaisir de vous accueillir à Genève prochainement !
Antwoord van Furlan Marri
Thank you so much for sharing your experience and we are happy to read that you love your watch! Your support means a lot to us! Have wonderful day.
I was very disappointed in the quality…
I was very disappointed in the quality of the straps which did not match the original. The watch strap came from Hong Kong and looks cheap, and took ages to arrive. Very disappointed!
26 januari 2026
Antwoord van Furlan Marri
Hello, we are very sorry to read that and we deeply value your feedback.
Our straps are coming from one of our logistic center in Hong-Kong and we are working actively to reduce delays.
However, we work with the same partner for our accessories line as we do for the straps included with our watches. Our leather is sourced from either France or Italy and we are using different types of finishes (such as soft or textured) and vary the thickness depending on the specific bracelet, which can influence the overall perception.
If you would like to proceed to an exchange or a return we would be happy to assist you!
Have a nice day!
I am leaving this as a 1 Star until i…
im changing my review.
delivery took forever. however the product is of quality
17 februari 2026
Review zonder uitnodiging
Antwoord van Furlan Marri
Hello,
Thank you for taking time to share your feedback. We see that your order was delivered today and we've sent you an email to explain the situation.
Wishing you a wonderful day ahead!
Best regards.
Very happy with my Salmon Sector
Very happy with my Salmon Sector, exactly as described and viewed online. Light, great finish quality, and timely delivery.
16 januari 2026
Antwoord van Furlan Marri
Thank you very much for your kind words, we are very happy to read that you love your Salmon Sector!
Designed for Details
I ordered seeds links bracelet for my father new watch (White Sector), the delivery time was appropriate and packed very well.
21 januari 2026
Antwoord van Furlan Marri
Thank you so much for your feedback!
Antwoord van Furlan Marri
Thank you so much for your feedback!
The order takes a long time
Because my order takes a long time to process, I hope you focus more on delivering faster and improving it.
8 januari 2026
Antwoord van Furlan Marri
Thank you for your feedback, we truly appreciate it.
We continuously work to keep our order processing and shipping as smooth as possible. When a client contacts us regarding a delivery delay, we always do our best to coordinate directly with the carrier and help resolve the situation as quickly as possible.
That said, certain delays, particularly related to customs clearance, are unfortunately beyond our direct control. We understand how frustrating this can be and remain fully committed to assisting our clients whenever such situations arise.
Thank you again for your patience and for your trust.
Great watch
Great watch, style, and craftsmanship. I am very impressed with the build and look of the dial.
8 januari 2026
Antwoord van Furlan Marri
Thank you very much for your kind words.
We’re truly pleased to hear that you appreciate the design and the quality of the piece. A lot of attention goes into the details of each dial, so it means a great deal to know it resonates with you.
Thank you again for your trust and support.
Antwoord van Furlan Marri
Thank you so much!
Antwoord van Furlan Marri
Thank you so much for your feedback!
Amazing watch
Amazing watch, clean design and very usable.
I have been evaluating its precision against Rolex, Omega, and Breitling, and the quality has proven to be exceptional.
9 januari 2026
Antwoord van Furlan Marri
Thank you so much for your kind words! We are very happy to read that you like the watch!
The watch was amazing and unique
The watch was amazing and unique, one thing that didn’t let me to have a better experience was the shipment procedures. Since the owner is Saudi i believe the company should make more effort in golf region.
8 januari 2026
Antwoord van Furlan Marri
Thank you very much for your kind words!
We are working actively to provide the most reliable and smoothest experience to our community worldwide, so thank you for your feedback on your shipping experience.
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