furnish.co.uk Reviews 

Good experience. Easy to order and could do so over the phone. Console arrived quickly and am very pleased with it. Thank you.

Very pleased. Website was fine to use and my table arrived within a few days. Good communication. I have ordered from them before and would definitely recommend.

Absolutely love the sideboard. The communication was excellent so I knew exactly when it would be arriving. The customer service was very good and answered by questions. I would definitely recommend.

Read this before you buy. It's the review the Director tried and tried again to stop.

'he' and 'Director' herein means the male director of 109 Interiors Ltd., shown on the Companies House website.

Furnish.co.uk is a trading name of 109 Interiors Ltd, company number 09129238 Companies House website. It is only a micro entity. Its accounts are available for free from the CH website and I don't think they are impressive.

The business has run since 2014 yet is still a micro entity. That does not suggest growth or substance to me. You might think otherwise.

The company's registered address is in the public domain. It isn't an office or warehouse. I know that because I looked it up online, just as you can. It takes 60 seconds or less.

There are two directors of the Company. I think they're the only employees too. One or both tried to get Trustpilot to remove this review and failed. Then they wanted their names removed. They do not identify themselves by the Furnish.co.uk website either. I draw an adverse inference from that. They cannot hide their identities completely though because they are named on Companies House as directors of 109 Interiors Ltd.

They wanted the fact that the registered address of 109 Interiors Ltd. is a house to be taken out of this review too, but it's a public registed address of 109 Interiors Ltd.

The website is very good, so well done to the builder. I believe it's designed to portray a substantial business that has myriad items of furniture "in stock".

I fell for that image myself because I was in a hurry to buy a piece of furniture for someone. The numbers had come off my debit card and I couldn't order online so I emailed and asked if I could have an electronic invoice. A director replied. He was helpful and the invoice had company information on it that I doubt customers would usually see unless their bank noted 109 Interiors Ltd. as a payee post transaction.

I received a sales confirmation on 11th August 2026 stating delivery would be made in 5-10 days by "our delivery partners" , which was vague. Most businesses delivering goods to customers will name their delivery agent so that, customers know from whom to expect a delivery notification.

I waited but received no update by 16th August so I emailed again. The same director as always reiterated the delivery time but said that delivery sometimes takes longer than 10 days, thus teeing me up for disappointment and frustration.

I told him that unless he could confirm delivery would be made by 21st August (10 days from the date of sale) he could cancel the order and refund me.

I received no reply initially so I confirmed cancelation by email and asked for a refund. That's what the point of this long review is.

The same director said he'd deduct the cost of sending the item of furniture to his "delivery partners". I replied that is contrary to the law and wrote that I did not believe he had sent anything anywhere, that I believed he is just a website operator and order taker sending the orders to third parties and that even if he had incurred costs he was obliged to return all my money by fact of the Consumer Contracts Regulations 2013. In fact I had to send him the relevant term on cancellations provided on his website that stated that upon cancellation of an order within 14 days of placing the order a customer is entitled to a full refund including the cost of delivery unless despatch, to the customer not a third party, has been made.

Ask yourself what kind of retailer would send an order to a "delivery patner" rather than a courier collecting the order? I think if any retailer did what the Director told me he'd done it wouldn't survive long. I think he either has an idiotic business practice or he's a liar, although I might be wrong; stranger things have happened I suppose.

I sent a letter before recovery action and he refunded my money, but not without lecturing me on consumer law, his knowledge of it, my lack of knowledge etc. He did that without knowing me from Adam.

I have formed the view that he doesn't read things properly or that he doesn't understand all he reads. I told him to refund the money and that "by tomorrow you'll have forgotten about it and moved on". He interpreted that as a demand for a refund within 24 hours. How odd.

I would rather do my own dental surgery than have anything to do with the Director sitting in a house taking orders via a website. Even if I didn't find him so obnoxious I wouldn't place an order with Furnish.co.uk. I believe it holds no stock, has no infrastructure and no direct control over deliveries. I think the Director takes an order, collects the money, places the order with a supplier and passes the delivery information and then hopes delivery is made within a long delivery period.

If you got this far ask yourself why they tried so hard to prevent this review.

I found the Jual Cantilever TV stand (JF209) in 2025 when looking for a TV stand that would allow me to place my Sennheiser Ambeo Max soundbar underneath my proposed new Sony TV and open to the room [it previously languished between two glass shelves].

But I only rediscovered it on the Furnish.co.uk website a few weeks ago, when the promise of a new TV was about to become a reality. I'm really glad I found them as a supplier because they (and in particular, Simon, Director) went above and beyond what you may expect.
Simon kindly took my new TV dimensions and confirmed that the TV stand would most likely fit it, so I ordered it by phone that day. It arrived two days later (one day's delay to despatch, as requested) in perfect order.
A week later, I assembled the TV stand with a friend - it always helps to have two pairs of hands when dealing with furniture glass - and the fit and finish of the product was outstanding. Not only does my new Sony Bravia 8ii TV look fantastic, floating above the glass top shelf, but the neat look of the walnut Jual stand finishes it off beautifully.
Needing longer HDMI cables (2m, not 1m) I had to remove the top glass shelf a number of times to get all the input and output cables in place. Foolishly, I managed to lose one of the small feet under the top glass shelf and Simon came to my rescue: he kindly sent me some spares, which arrived today!
This is my first order with Furnish.co.uk, but if I need anything else they will be my first port of call, thanks to their great pricing and Simon's attention to my order. First class service, for which, many thanks. Buy with confidence!

Ordered set of dining chairs and dining table. Delivered quickly, great communication. Really nice delivery guys. Products looked fab in real life. Would definitely use again.

I had an absolutely terrible experience with this company. I ordered a dining table in December and was explicitly told it would arrive within 9 days. Based on that promise, I planned accordingly and even disposed of my existing dining table.

After the order was placed, they suddenly changed the delivery timeline to early January. Annoying, but still manageable. Then, without any meaningful apology or accountability, they came back yet again and said the table would not arrive until the end of March.

This level of incompetence and lack of transparency is unacceptable. Changing delivery dates multiple times by months shows a complete disregard for customers’ time, planning, and trust. Their customer service was equally disappointing—no urgency, no solution, and no ownership of the problem they created.

I was left without a dining table for months because I relied on their promises. I would strongly advise anyone considering this company to look elsewhere unless you’re prepared for delays, broken commitments, and poor customer service.

First time going to this store. There was no pushy sale and we found a perfect sofa.
All staff were really helpful. Delivery before Christmas as promised. Would definitely recommend this store!

Dining table arrived quicker than expected. Good communication throughout. Delighted with table and would definitely recommend. This is my second time shopping with Furnish.

Best computer chair ever. Great delivery service, The chair is fantastic and was so easy to assemble. Thank you. We will be back

Shocking Service! Ordered a Mango Wood Dining Room Table which took 2 weeks to arrive when they advised it would take between 7-10 days. The marble table top arrived cracked and the delivery person refused to open inside our house, i reported the damage straight away and was told rudely i damaged it and refused to replace or refund my money back which was £453.33!! I would avoid at all costs and can see on here we arent the only people they done this to!!

Ordered a round marble table - excellent quality and price. Took about a week longer to arrive than advertised, however staff were very responsive and apologetic via email. Great customer service - was called the day before to confirm I would be in for delivery slot, table arrived within the time slot and delivery driver helped unwrap table in situ and confirmed I was happy and no damage before leaving. I really appreciated this as with such a big item I had to home for delivery and returns would have been a nightmare if there was any damage. I had not ordered form Furnish before but would again.

I ordered a lamp shade and it is absolutely beautiful, so well made, fabulous and very good price too and it looks far more expensive than it actually was! Simon was really helpful and responded to me really quickly when I contacted The company. I'm so impressed and will be searching their other items for future. A very positive experience thank you

Beautiful piece of furniture
Company were very nice to deal with

It’s a beautiful bit of furniture for a very reasonable price. Easy to put together, feels very sturdy and looks great.
We’re very pleased with it. We were led by the reviews, which were well deserved!
Also great communication from Simon at Furnish and quick delivery.

The chest of drawers I bought is like a piece of art! It's made of really good quality solid wood and delivered in perfect condition. Delivery was fast, too, within the given time frame. There's nothing to complain about, really. I didn't deal with anyone at the company, but their delivery service was top-notch.

Delivered quickly, safely and packaging removed. The Jensen chair in ochre is absolutely gorgeous, very high quality. Delighted.

Abysmal service! Ordered 2 pieces of furniture supplied by Andrew Piggott approx 6 weeks delivery.I had to chase this up every step of the way and was given misinformation each time.I gave my moving date which I repeated several times and I needed it delivered by then.I was then told the furniture had arrived in London and would be picked up on the Thursday to then go to Scotland.Again I had to reach out to get reassurance that it would arrive on time to be told that could not be guaranteed and they suggested the order was cancelled.Fortunately I was able to source the furniture elsewhere(cheaper) and it was delivered within 3 days also coming from London.The only positive bit is the refund was quicker than the furniture,8 weeks at this point!

Great comparable prices, Simon was really good at keeping me updated with my order. Always a prompt reply. Lovely garden set, would definitely use again 🌟🌟🌟🌟🌟

I am delighted with my purchase which was £300 cheaper than I could buy locally. The free delivery service was excellent even though I had to rearrange it. Everyone I dealt with was both professional and courteous. I wouldn’t hesitate in recommending them.