Furnish My Crib Reviews 

186
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They were extremely quick in assembling the wardrobe, it took them probably a hour or just less. The money are worth the service. I will definitely purchase from them again!

Beoordeeld met 5 van de 5 sterren

Delivery was on time and the quality of the wardrobe I ordered was brilliant! Very sturdy and probably the best wardrobe I’ve had! I will definitely be shopping there again in the future

Beoordeeld met 1 van de 5 sterren

The trust pilot reviews are fake and the company is a scamming company that evades taxes hence the pay by cash request. If you enjoy sitting on blocks of concrete with an awful smell then this is t... Toon meer

Beoordeeld met 5 van de 5 sterren

I received my Malta 3 Seater Sofabed - Grey on schedule. Good customer service all round. I was kept informed about my delivery and was called 30mins before their arrival. Both men delivered a... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

We bring home essentials at unbeatable prices with Free Delivery within London and surrounding areas. Shop beds, wardrobes, mattresses, dining sets and more with us!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

186 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(186)

64 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service from the moment I placed…

Great service from the moment I placed the order. The quality of the cupboard is amazing and was delivered very quick. Delivery team was fantastic and helpful. The person who came to fit the wardrobe was absolutely amazing, he done an excellent job and I absolutely love my new wardrobe!

3 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product, amazing service

Bought a beautiful massive wardrobe and ordered the fitting service. I absolutely love the wardrobe, it’s very good quality and so spacious.
The delivery was a bit late but the people were super nice about it and very responsive to communication.
Last but not least the fitting service was excellent. Raj was so quick and efficient and very easy to arrange everything with.
I would definitely recommend these guys to everyone!

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good quality product and service

The item we choose was not in stock. The team informed this straight without delay and gave options. Handled the situation in a very professional manner. The wardrobe is very sturdy and good quality. Their fitting service is great as well. Highly recommend the company and their services.

25 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast delivery and amazing service

Fast delivery, very friendly customer service on phone and in person. Delivery guys were awesome and assembled very quickly. Job done to a high standard, will 100% use again. Thanks guys 😃 😊

26 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Ordered a wardrobe, shipped and put up the next day. I was called in the morning and kept informed of times of delivery and the time it was going to be built up which was very good.
The delivery guys were really friendly and respectful. The handy man Ahmed was so kind and friendly. He built my wardrobe up pretty quickly, left the area very clean and was super respectful, I’m so happy with the result. The process was very smooth. I’d definitely recommend!!

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely rude customer service

Extremely rude customer service, very racist refused to help when I already wrote a message before purchasing the item!! Nobody told me that they will never help!! Never ordering anything from them again!!!

22 oktober 2024
Review zonder uitnodiging
Logo Furnish My Crib

Antwoord van Furnish My Crib

Hi Fiaza,
I am sorry to hear you were not satisfied with the service. Please allow me to respond to each of your points.

Firstly, please find below the notes you had put on the order:

"It’s a flat on 3rd floor , use lift . Also I need somebody to assemble sofas for me! Also I have an old sofa which needs to be thrown outside once the new ones put in place"

If you refer to the delivery terms, fitting is a paid service which you had not added to your order and as stated in our delivery terms, we do not offer removals. According to the log notes, you were informed of this in your morning booking call but insisted that the drivers try as you had no help. Again, we are happy to help our customers where possible but this is not something we offer. Upon arrival, you had a custom-built sofa attached into a fixed space that required professional disassembly. Again, from the log notes, we can see the drivers spent over 86 minutes at your property attempting to help you out of compassion. As they were neither obligated nor trained to carry out the complex job, the drivers politely bowed out from doing the removal for you. For context, you ordered a Morris 3 Seater and 2 Seater Sofa Set with Free Delivery for £339.99 in London brought into your 3rd floor flat while the same sofa set is retailed online by Wayfair at £699.99. We are unfortunately unable to attach the images taken by the drivers but please understand that while we aim to bring great value for customers in our products, our staff are not to be treated as cheap labour for exploitation.

Having said the above, we remain sorry that we were not able to meet your expectations and wish you all the best!

Best Regards,
Furnish My Crib - London

Beoordeeld met 5 van de 5 sterren

I ordered the Yerton High Gloss 208 cm…

I ordered the Yerton High Gloss 208 cm wardrobe on the 10th October . Had great communication with the seller throughout . Wardrobe was delivered intact . Any issues I had were resolved quickly and overall I’m happy with my order and the service.

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Wardrobes

Top quality wardrobes and amazing service from start to finish. Ahmed guided me through the process with expert advice and patience. Delivery was quick and the fitter Raj was on time and very helpful and polite who fitted 2 wardrobes very quickly, Faultless experience throughout… Highly recommended.

22 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend, effective communication & speedy delivery.

I ordered a wardrobe from them on Sat 5th October and it came the following working day (Mon 7th). Had a smooth experience with the company as they communicated clearly with me; Even going as far as the delivery man texting me instead of calling me as I stated I may be in a meeting. When they arrived with my wardrobe, the delivery man kindly carried it up my flight of stairs as he could tell I was going to struggle by myself. He also opened one of the boxes to show me that there's no damage to the mirror doors and ensure that I'm satisfied.

In terms of the wardrobe, it was ok to build as I own an electric drill. The wardrobe came out exactly as shown on the website and it is of good quality, I have no complaints so far. I would definitely order again from furnish my crib and would recommend.

5 oktober 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Honest review read all



Can’t lie these reviews are mad deceiving placed my order 10th to come on the 18th received a phone call on the 11th letting me know it’s coming on the 11th after some long explanation and a mistake on there behalf fixed it back to my original delivery date (18th October) Got a phone call on the 18th stating that my delivery would be coming that day, I was told once they load the van around 12 I’ll get a phone call with the time slot got to about 4 and I did not hear from anyone so I gave them a call stating I was due a delivery for today etc etc etc he asked for my postcode which I gave he said “oh yeah, it’s coming between 6-9” then proceeds to hang up, no problem I thought that’s fine as I really wanted my wardrobe, got to 8.21pm starting to get worried I called the number and couldn’t get through to anyone cause the office closes at 5 so I go on instagram hoping that they could have a what’s app number or something else I could contact now and see that they are “active now” sent about 10 messages noone is responding I then get a message from instagram saying “please try calling us Monday as we are closed for the weekend”. 8.35pm I get a phone call from another number stating I should receive my order between 9.30pm-10.30pm no apologies for the inconvenience nothing, they eventually arrived around 10.05pm and I was told someone would contact me in the morning I’m an early riser I had been up from around 5am and at 9.54am when I hadn’t heard from anyone I messaged the delivery guys number trying to find out when it would be put together, eventually got a phone call at 11.02am from the guy who’s supposed to be putting it together stating he works at should be with me for 12.30pm I called at 12.45pm as he hadn’t arrived he stated he’d be with me in the next 35 minutes bearing in mind I already said I had somewhere to be (a birthday party but still no respect for customers time), he arrived at 1.25pm finished quiet quickly and the wadrobe looks amazing genuinely it’s just took a lot to get here. I understand it’s a small company probably just starting out but considering customers make your business communication and punctuality needs to be better.
Thank you for my wadrobe

18 oktober 2024
Review zonder uitnodiging
Logo Furnish My Crib

Antwoord van Furnish My Crib

Hi Korie,
Thank you for sharing your feedback. First, please accept my sincerest apologies for the delay in your delivery and fitting service. We do our best to provide timeslots to customers as accurately as possible and to keep customers updated throughout the delivery day. As our office team is off over weekends, you were unable to reach us on call or message and I can understand how frustrating this must have been! Once again, we are truly sorry.

I have shared your feedback with our delivery team to improve our process and communication especially when there are any hiccups in terms of route and traffic conditions. We are, however, truly delighted that you love your new wardrobe and look forward to serving you again in the future.

Best Regards,
Furnish My Crib - London

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with the…

I had an excellent experience with the firm and delivery drivers. The product, my corner sofa is of better quality than I expected and it’s beautiful. The delivery drivers were very kind, friendly and of an excellent manners. Will recommend it to everyone. Thank you.

3 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top lads

Top lads. Carried 10 boxes up to the first floor for us. These guys looked after us, went above and beyond. Price, quality and customer services are top tier. We will be back to see them again.

Cash on delivery made things so much easier for us as we had been scammed by a different company for some furniture the week before. This company, by letting you pay cash on delivery, puts your mind at ease from the stresses of being scammed.

They are a good company, thanks guys.

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick Delivery,

Quick Delivery,
Communication was great throughout whole delivery. Ordered a Shannon Corner sofa in black and grey

Thanks

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

great company great products

Great comfy sofa great price a little late in the evening delivery but understandable with traffic! Thankyou so much two great delivery people kind and very communicative letting me know when they arrive and if they’re slightly running late! Thankyou for a great service :)

30 september 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Item not like picture but sofa is still…

Item not like picture but sofa is still comfy, was also charged a delivery fee when website states free delivery so wasnt too impressed by that as it was lucky I had the cash at home. Would rather have known about the delivery charge before ordering.

18 september 2024
Review zonder uitnodiging
Logo Furnish My Crib

Antwoord van Furnish My Crib

Hi Jiordan,
I am delighted to hear you are satisfied with your sofa. The reason you were charged a delivery fee was because your delivery address was in CM1 which is outside London. We communicate any surcharge at the time of booking delivery and would only proceed with the order if the customer is happy to cover charge for the distant delivery. I am sorry if this information was missed with your order. As per the delivery information on our website, we offer free delivery for London postcodes only and may deliver to surrounding areas for a small surcharge depending on route and availability.

Best Regards,
Furnish My Crib - London

Beoordeeld met 5 van de 5 sterren

Fantastic

Cannot fault them at all! Speedy delivery on a day that suited me, delivery and assembly second to none. Quality of furniture is outstanding, highly recommend!

7 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I placed an order for a wardrobe whit…

I placed an order for a wardrobe whit this company and received it on Wednesday. The guy who assembled it was very professional and did a great job. The wardrobe looks very nice in the room and has lots of space. I was very happy with the purchase and de price 👍I recommend them 100% Thank you

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If i could give it a zero star I would

If i could give it a zero star I would! DO NOT ORDER FROM THEM. They are helpful until they take your money! I ordered table and chairs. Good delivery service but once arrived I got the wrong colour chairs and the table was not what I was shown! I tried to contact them but they were very unhelpful and didn’t sort the issue out. They said they can’t do anything! They promised a two year warranty with an invoice but THEY LIED. No invoice no changing for their mistakes of wrong item delivered. DO NOT PURCHASE FROM THEM. The quality is also rubbish!!!

25 augustus 2024
Review zonder uitnodiging
Logo Furnish My Crib

Antwoord van Furnish My Crib

Hi Avan,
I'm afraid we are unable to locate any order under your name or match with the experience you have described with any requests we have received. As a very small company, we recognise all our customers and I'm afraid this does not appear to be a genuine experience with our company. I have sent you an automated request via Trustpilot for your order information. Please provide this and we will be able to follow-up on this for you.

Best Regards,
Furnish My Crib - London

Beoordeeld met 5 van de 5 sterren

Great Quality Sofa for the price

Easy ordering on their website, chose my delivery date which was one day away and the sofa arrived on time in great condition. The 2 delivery guys were so polite and they assembled my sofa within 10 minutes.
I am extremely happy, it looks good feels good and very well made. I will definitely order again. The sofa I ordered was the Ashein Plush Velvet Coner Sofa set in Grey.

23 augustus 2024
Review zonder uitnodiging

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